Favourite place for coffee break 🙂☕️🍵

The server, a blonde lady was lovely nothing to much trouble for her x She knew all the regular visitors and checked that they were OK x She is a star in the team xxx Well done costa keep staff like this xxx

St Helens really is a town of community spirited people and this reflects in store with the staff members. They are always having a bit of banter with you and each other, yet maintaining a comfortable feel to your stay for a drink instore (covid allowing of course). I've been before and during the pandemic and I can't rate the service and quality of coffee high enough. 😀

Bad customer service, I’ve ordered 2 iceteas they done it whithout ice they tasted like water with no flavour at all.. another order was for an ice latte with vanilla, they done it whithout vanilla and with literaly 2 cubes of ice. Tables were dirty and the barista was clearly a moody one when requested to get some extra ice for the iceteas like he was about to kick us out for just requesting that ice, ordered 3 sandwiches they were cold even tho I’ve asked the cashier to make them hot.. plus it was not busy at all. We didn’t even finished our drinks and left them on the table. Comparative with other Costas this one lacks the customer care and being nice to them… not visiting again.

Popped in for a coffee, new staff since I was last here. Very friendly and I must say service was quick. The young guy who was clearing tables was very efficient as soon as someone left he cleaned up the dirty dishes. Will definitely call in again when I'm in town.

Coffee for myself and baby hot chocolate for my daughter. Staff where friendly and chatty, helped with my order, and catered to our multiple allergies well

Small Costa shop no room for wheelchairs, no parking outside. Lovely friendly helpful staff, very clean and makes a cracking cup of coffee. Good selection of cakes and pastries, hot and cold drinks. Toilets in store.

Very good and well staffed costa,clean and good service provided.

Beautiful tasting americano really hit the spot

One very rude staff member spoke to me on two occasions like I was a naughty child for sitting in the wrong place. No signs to say don’t sit there. He seems to have a problem with the general public.

Tables need cleaning after customers and had to ask for hand gel. Food drink fine as always. Staff friendly enough.

Rude server. I agree with one of the other reviews the staff (some) seem rude and speak down to you. Pastries are stale ,my food was stale but the staff are confrontational so makes you not want to complain about it but just will never go back now

Clean cafe with friendly staff. Good selection of food available.

Just a takeaway coffee was in a rush. Staff nice and it near shopping at Hardshaw Arcade.

St Helens Hospital G/Floor coffee shop coffee only no food but snacks and confectionsry on sale

This is a great place for a coffee & maybe a bite & to relax at that end of town. It was bigger than I expected, but it's a pleasant, inviting coffee shop.

Didn't enjoy the drink but its a nice place

Love the hot chocolate here, the only down side is the food is a bit pricey and the staff are very slow at cleaning the tables.

Quite busy coffee always good it's pricey but you get what you pay for service and staff friendly