1/5 Sarah Z. 3 months ago on Google • 2 reviews New
I
booked
puppy
yoga
for
myself,
my
sister
and
my
mom
as
a
Christmas
gift.
Unfortunately
a
couple
of
us
have
gotten
sick
as
people
do,
especially
this
time
of
year
(one
with
Covid).
Spoke
with
Paul
as
we
wanted
to
reschedule
our
booked
date
and
not
get
others
sick
in
the
class.
He
was
absolutely
horrible
on
the
phone
and
ended
up
yelling
and
hanging
up
on
my
mom
and
would
not
reschedule
us.
My
mom
asked
if
he’d
rather
us
just
come
sick
and
he
said
“well
obviously
not”.
So
we
can’t
come
to
yoga
and
he
won’t
reschedule
us.
As
a
healthcare
worker
I
wouldn’t
have
come
in
sick
anyways
as
I
wouldn’t
want
to
get
others
sick
but
now
we
are
losing
out
on
3
tickets
to
puppy
yoga
because
they
won’t
reschedule
us.
What
a
horrible
way
to
treat
customers
who
have
already
paid.
In
response
to
your
comment;
good
thing
your
30
minute
yoga
class
is
not
a
sports
event
and
you
have
the
ability
to
book
us
into
another
class,
you
just
chose
not
to.
We
can’t
control
when
we
get
sick,
maybe
you
can?!
We
were
hoping
we
felt
better
for
the
class
so
of
course
we
waited
until
closer
to,
to
ask
to
rebook.
We’ve
already
paid
you
for
the
tickets
and
now
are
not
receiving
what
we
paid
for.
I
had
plans
to
bring
a
bunch
of
girls
from
work
in
March
so
you’re
actually
losing
out
on
a
whole
lot
more
business.
Not
very
smart.
As
a
small
business,
your
focus
should
be
on
customer
service.
The
owner
is
obviously
uneducated
as
he
couldn’t
even
have
a
conversation
about
this
without
yelling
and
hanging
up.
He
better
learn
how
to
talk
to
people
or
this
small
business
isn’t
going
to
last.
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