1/5 Jessica 5 months ago on Google • 12 reviews
This
was
easily
the
worst
experience
I’ve
had
at
a
restaurant.
We
made
a
reservation
9
months
prior
at
this
restaurant
for
6:30.
We
got
there
at
6:30
and
were
told
our
reservation
was
at
7.
We
have
the
email
where
this
was
arranged,
but
fine
-
it’s
all
good,
we
waited.
The
manager
was
super
rude,
like
we
were
inconveniencing
her
by
being
there
on
time.
Finally
we
were
sat,
this
was
well
after
7
and
it
was
at
a
small
little
table
in
the
corner,
there
were
7
of
us,
the
reservation
was
made
for
7
of
us.
Fine,
obviously
someone
messed
up,
we
were
still
excited
to
have
a
good
time
and
some
good
food.
The
waitress
comes,
they’re
out
of
prime
rib
and
lamb
-
again,
like
this
is
a
steakhouse
but
things
happen.
We
order
our
drinks,
she
brings
us
the
wrong
bottle
of
wine.
We
ask
about
it
and
she
meets
us
with
“well,
I
brought
you
the
cheapest
one”.
We
were
out
to
celebrate,
we
came
to
a
nice
restaurant
and
wanted
a
nice
meal
and
drinks
and
we
were
more
than
happy
to
pay
for
that
experience,
we
weren’t
looking
to
save
money.
She
also
brought
the
wrong
glass
of
wine
to
another
person
in
our
party
-
so
now
drinks
were
wrong.
She
brought
us
our
“free”
bread,
which
she
noted
was
free.
There
were
6
pieces,
for
7
people.
Again,
whatever.
We
ordered
our
food
and
informed
her
of
a
serious
sesame
allergy,
we
were
met
with
“well
you
know
sesame
is
in
the
building
right?”
and
then
basically
said
she
would
let
the
kitchen
know
but
couldn’t
make
any
promises.
This
is
an
anaphylactic
reaction
to
sesame,
this
isn’t
a
“I
don’t
like
sesame”
this
is
serious
and
life
threatening.
Our
food
came,
she
handed
the
wrong
plate
to
the
sesame
allergy
person,
and
then
when
we
corrected
her
she
handed
her
the
correct
plate,
but
didn’t
repeat
“sesame
free”
-
we
confirmed,
and
thank
god
there
was
no
sesame
and
she
was
fine.
At
this
point,
from
the
beginning
so
much
has
gone
wrong
so
my
SIL
goes
to
speak
with
the
“manager”.
She
was
kind
but
firm,
basically
saying
like
as
a
manager
you
should
be
aware
of
this.
The
manager
did
not
give
a
flying
f.
We
could
see
her
rolling
her
eyes,
basically
just
responding
with
“uh
huh”.
No
apologies,
nothing.
The
waitress,
who
again
wasn’t
the
entire
problem,
comes
over
and
apologizes
to
us
for
not
liking
her
service.
We
told
her
it
wasn’t
all
her.
Super
awkward.
It
felt
like
she
was
crying
so
my
guess
was
the
“manager”
/
owner
put
the
blame
on
her
and
reamed
her
out.
We
get
our
bills.
They’re
wrong.
She
fixes
them,
they’re
still
wrong.
At
this
point
we’re
all
just
so
fed
up,
we
want
to
leave.
We
pay
for
everything,
including
the
wrong
bottle
of
wine
and
the
wrong
glass
of
wine.
She
noted
the
18%
auto
gratuity
was
removed
and
she
understands
if
we
don’t
want
to
tip
her,
which
again
-
this
wasn’t
all
her
fault,
so
we
genuinely
felt
bad
She
then
sat
at
the
table
with
us,
and
let
us
know
the
manager
we
spoke
with
was
the
owner.
At
the
end
of
the
day
-
what
do
they
care?
We’re
tourists,
we
will
never
be
back
again,
they
got
our
money
and
the
owner
could
not
care
less.
It
was
almost
comical
how
bad
it
was.
The
table
next
to
us
seemed
to
be
dealing
with
similar
issues
as
well.
1 person found this review helpful 👍