My daughter lived at Montclair for three years but recently had to break her lease in an emergency situation. On July 11, 2022, the concrete roof above her car in the underground parking lot collapsed and totaled the car. We decided to look for another apartment out of her safety concern as she could have been seriously injured if she had been there at the time. What is more infuriating is that there were signs that something is wrong in the parking garage roof as white powder like debris was falling at times and would make marks on the car. In spite of reporting the problem through written work orders, Mac Properties did not take any preventive action. Montclair apartment gave us the option of sending the car to a body shop of their choosing (Collier) which had no opening for months. Montclair could not even give us an alternative parking spot for the car while we wait for repairs/for a rental/for a new car. Therefore, we were forced to create an insurance claim. When our insurance evaluated the car, they decided to total the car so in the end, we did not receive any compensation from Montclair. My purpose for writing this review are multi-fold: First, I want a thorough investigation to find the root cause of roof collapse and to determine whether there is any water damage to the concrete roof and pillars. Incidents like this should not be allowed to be pushed under the rug for the safety of everyone still living there or working there. Second, it was unfair for Mac Properties to charge my daughter two month’s extra rent for breaking the lease when the management can’t even provide a minimum safe environment. Third, Mac Properties should have at least reimbursed us for the hardship caused by the roof collapse in terms of reimbursing substitute transportation which we requested to management but was denied. Pictures below taken on the date of the damage by Montclair apartments and my daughter:

Great building, friendly staff, great location. The major downside we have experienced is that management and maintenance just come in whenever they want. They will literally let you know the night before they decide to do a random inspection. Have an important Zoom meeting? Doesn't matter. They'll insist that you let them do whatever they want.

Since I moved here which is less than 2 months, all staff so far have been so friendly, kind, and caring. I should start to review most of them gradually, but here I wanna thank Andrew, not only for his everyday kindness but also because he helped me take my mattress to my apartment; without his help, I wasn't able to do that. Update after 2 years: 1-If you want to use pods or U-Haul box or other companies that offer this kinda service you'll have a problem here in this building! They don't allow you to use parking to keep your pods there! Because they are concerned about their parking, this might be understandable but what is not acceptable is that they don't allow you to keep the pod close to the building but not in the parking lot!!! They want you to keep it on the street (Laclede Ave). This caused a lot of stress for me! 2- I had an apartment with a view over the park, but since the AC is old, you basically hear ALL noises/sounds on kingshighway BLV, this could be extremely irritating for some people.

My air conditioner grows snow, maintenance doesn't seem to know how to fix it. Also, the laundry room now no longer takes my card and keeps getting declined but when I pay the $1400/month rent it works just perfectly :) Not worth the cost. Maybe it would be if they had solid upkeep on their amenities. I would say if you can get it for $1050/month you would be in good shape but otherwise there are better apartments elsewhere.

Montclair apartment is the wonderful go to live community where you find friendly staff trying to help in any way possible and access to all amenities is the main thing I like about the apartment. All the rooms are wonderful to live.

I love living in a Mac Apartments building! The events are always great - thanks Ian!

I love living here.. the staff is great and helpful. The apartment is close to the attractions and close to my doctor's. I also love the events the apartment has for their residents.

Posting here to give Margaret Lee a positive review as she was fantastic during the move-in process to the Montclair, always happy to reply to my emails very quickly, she provided me with a lot of help and guidance, particularly as this was my first time living in the US!