I have often shopped at Mall St. Matthews as I live very close by. Recently I had surgery and cannot walk outside with my dog. I took him to Mall St. Mattews and there are no postings on the outside doors about service animals only, I checked. While I was there, we walked the mall and Griffyn spread holiday cheer, we stopped numerous times for people to pet him, for him to practice sit, stay, walk, right & left. We did as intended, we got exercise and spread many smiles and holiday warmth. Today, unfortunately, our 4th visit; during the miserable rain & cold, we were asked to leave as Griffyn is not a service dog, nor is he a certified therapy dog yet. I am very sad, we had so much fun spreading happiness and we also noticed that in December there are several 'pet nights with Santa'. Is this night specifically for service pets? The sign did not indicate that this is the case. How are responsible pet owners supposed to prepare their dog for a visit with Santa in a completely foreign environment if they are not allowed to practice? I will still shop at the Mall St. Matthews, but my desire to just visit the mall and window shop has been seriously and detrimentally affected by the experience with the mall security person who asked me to leave and then informed me that he was only enforcing rules after he inquired as 'this is not my mall....' The staff of specific stores and many passerbys will have to perform their duties this holiday season without the joy of seeing a large, friendly and comforting Saint Bernard. Sincerely, Mary Catherine O'Kennedy

Jerusalem Gifts back @ St. Mathews Mall .. and they are here just for the “Christmas Season” .. they are near the Food Court in front Bath & Body Works

I had not been to a mall in years. I was greatly impressed with all the new things and ease of shopping. They have a zappos, big chain stores, lots of different food options and stores. We shopped for hours, had lunch, ice cream, and a massage! Wonderful way to spend a cold Saturday!

Very nice mall! Steady flow of customers, though not too busy. I enjoyed the trip and would recommend this mall!

Dillards has amazing deals and they have great clothes! My son is hard to shop for and he likes their selections.

Coming to Mall St. Matthews was part of our weekend get away to Louisville. Lots to see and browse😁👍

It's really a nice site to see and lots of shoping for the whole family. Lots of parking and its handicap friendly. More store than I would like to count and theres great spots for taking photos, its large enough to take an exercise walk and refreshments or food before or after. Something for everyone of corse prices are going g to be higher than at single business shops, but hey it's not just St. Matthew's mall any mall I e been to has always been high. If your looking g for gifts or just new to the area it's worth a trip to I joy for your self happy and safe shopping.

Great selection of stores, parking was a bit hard.

so i let my responsible 16 year old hang out at the mall with my 2 responsible 19 year old ADULT children. They were ID by one of the security rent a cops here and was told that they were not allowed to be with anyone under the age of 21 even with me inside the mall but just not right next to them I was told that that didn't matter. Not very polite. I said that I was the parent and I was in the building with them and that she needed to back off. I continued to let my kids hang out together but because of this unprofessional incident I will never spend another dime here again.

My kids and I come here for Dave and Buster's, we have a great time and love coming here every chance that we get to come here.

We went to the mall, mainly to eat, but it was good to shop around and see different things. We stopped at the Korean barbecue place and had lunch and pricewise. It’s very reasonable and everything taste really good. All the stores is really neat clean met this awesome lady at the American Eagle storestopped in at Bath and body Works. I was stopping in checking out the great deals and smelling the great candles and hand, soaps, body washes, etc..

I never write reviews, but I am so disappointed and appalled that I’m making an exception. For years I have come to this mall, but today I went at 4:30 and was told to leave because my boyfriend is 17 and I am 18, and a “minor” has to be accompanied by someone 21 years of age, not just an adult. My boyfriend and I were just having a fun day out to go Christmas shopping. The rule has apparently been around for years, and I understand the base concept- but it’s very poorly advertised and could use some extra logic. Is being 18 not enough anymore? Either way as much as I love this mall, I couldn’t not write a review to let others know of this unfortunate and ridiculous rule. Hopefully they find a better alternative in the future.

Nice mall. Good selection of stores. Especially enjoy the visible presence of security as well as local PD in light of recent violence in the area.

The people who help run some of these stores (the workers) are great but the owners of the mall and the stores are awful. They won't let workers, even minors, take MANDATORY breaks without fining them, even if they are short staffed. Then when they complain about it and threaten to do something about it their job and way of living gets threatened. St. Matthews went from a store that I genuinely enjoyed going to to a store that I feel bad for even existing in because of how awful they treat their employees and workers at each store in the mall. People should be able to leave their stores especially if they are minors and/or short staffed for breaks and bathroom breaks. But mall st.matthews thinks they can have absolute power and threaten peoples jobs if they even whisper a word of this the city of Louisville. Please help these workers and let the companies know you are not happy with them and that you will be complaining further if nothing is done.

Hello, the store was large and wonderful. There is a huge selection of clothes and food and whatever one may need. However, the store was disgusting. The fitting rooms in particular were awful. The floor was covered in muck and needed to be swept and vacuumed. JCPenney and Victoria’s Secret were the worst. Personally, I wore sandals so i was not wearing socks and in order to try on jeans and other pants I had to take them off, which I was dreading. The bottoms of my feet are covered in who the hell knows and I am going home to angrily clean my feet. Do better.

this is a big mall we absolutely loved the food court. we ate excellent Chinese food and had lots and lots of options. I love the layout of the food court. it's nice to have so many stores open to shop in. I did not like that you had to go outside the mall to get into the movie theater and other stores as well, it was weird.

Great mall experience. Lots of variety in shops. Parking isn’t difficult to manage. People that work here are friendly and upbeat. Place is very clean overall. Pretty neat decor/fountains inside.

I haven't been here in years! The bathrooms need to be cleaned better or would of rated you five stars! Had a fun lunch in the food court, love the store Garage for my niece, & the local store mine and yours was awesome! Will be back soon!

Mall has it's issues mainly visitors of a certain "culture". There are some cool people....if I had to put a number on it I would say about 13% of shoppers like to ruin for everybody else....They like to be loud run around and be a nuisance. Their phones on speaker or blaring music.... read some reveiws below and you can extrapolate the lack of "urban" stores but yet they crowd in there going bannanas.....There is an abundance of security guards for these issues. The stores are kinda clean. Stocked and presentable. It's your average mall. A little bit of everything, a whole lot of nothing.

End of Christmas season shopping! No crowd, quiet and clean. Victoria Secret semi-annual sale! 🤗 Sugar cookie treat from Great American! 😋

Great mall first time there.walking around the Mall is clean. I would have given it a five star but the restroom was not that clean. Otherwise great Mall will go back to do more shopping

Very nice mall… female security guard has an attitude and had to be put in her place by mall office… other than that it’s a pleasant place to shop. I wish Williams Sonoma was still there. Since they moved I don’t visit as often. But I love the money I am saving each year now.

Visited St Matthews mall recently and they have this exclusive amazing perfume store which are offering deals on perfume - Perfume Villa Entrance from Cheesecake Factory I purchased Nolita at a very good deal. Must visit for holiday deals

Best available mall closest to Fort Knox. It has a great food court, the stores are touch and go. You might see something you like, then again, you might not. Definitely caters to the teen scene. Wonderful movie theater connected, Dave and Busters, to include an Ulta. They also have the only Cinnabun in about 30miles around. Parking is hard to find.

Nice and clean little mall with a decent amount of stores…. and I say “little mall” because it really wasn’t that big compared to the many malls I’ve been to across the U.S.

Great mall with several amenities. The food court had various options.

Overcrowded traffic and grid lock entrance roads. Suburban life at it's best. Parking like a rat race maze, and once parked, no pedestrian corridor to safely get to mall building entrance. Repeat this for the exit. But this is where the store 🏬 with the stuff is, so gotta deal. Bring patience.

It's great to see a mall that still appears to be alive. It was clean and bright. The food court had a lot of cool options. It was great place to stretch legs and meet up with friends.

Decent mall with a lot of shops and eateries around. Decent amount of parking space with Ok rest rooms and amenities. Have been this mall only to access some local shopping around and also to have access to in store returns that I shopped online.

Had lots of stores was a little packed,but of course shopping was great. Will go back. Way better than Lexington Fayette mall✨️✨️✨️✨️

This awesome mall has so many amazing shoppes for all ages. There's a movie theater, Dave and Busters, and so much more. You can find anything from clothes, shoes, earrings, and the list goes on and on. I recommend this mall for sure.

Easy not too many people alot of shops closed

The kids stuff right here is wonderful my kids are enjoying every time, But the lady upfront she is extremely disrespectful, she supposed not be a public place like this. No more to visit again. Don’t recommend.

The property looks bad, dead and dying trees, faded and/or no striping. Almost had an accident coming in from westbound Shelbyville Rd today. Where the inbound lane splits a van squeezed in next to me on my right. There was no striping indicating two lanes. On Sherburn Ln there is no striping, no arrows, what the heck. If you’re inbound off Shelbyville Rd there’s nothing to indicate if there are two lanes and which lane goes straight toward the hotel. The place used to be well maintained, but apparently there are other priorities. Pathetic.

Fun mall. Wish we had malls this fun in California still. Haven't seen a mall this packed since I was a kid. Great way to spend the day shopping.

Fabulous place to shop! And they are taking every precaution to keep the shoppers safe!

This mall is pretty good. Its usually not too crowded, and it has everything you might need. The only critiques I have for this place is that it is dirty and the workers arent good.

This is a pleasant unexpected entry! The Kentucky Derby Museum has a mobile exhibit in the Mall St. Matthews and it’s VERY NICE! Here at Derby time, the Museum is paying tribute to Black jockey’s, their indelible mark in racing, the unforgettable importance on their contributions made to the sport of horse racing in the Kentucky Derby and the overall contributions to the Derby by Black ppl! #Classy #Nice

Not as impressive as it used to be. I prefer Oxmoor. St. Matthews is now the new Jefferson Mall and Jefferson Mall is the old Bashford Manor mall.

Good place to spend time with your friends and shop around. They have shops for everyone. It’s a nice mall and I haven’t ever really feared my safety. It is a good in between as far as nice stuff with out a ridiculous price tag.

I love going to this mall. I hit the red nails and get nails done by lily .. she is the best stop by few other stores and red Robin of course. Always a nice day to self. Well worth the 25 min drive.

I love malls and every city I visit for work I try to stop by a mall. When im in Louisville I always visit St. Matthews. Feels comfortable.

We went to Zappos and Dillards. Although we rarely shop there, it's a great Mall, found more than I was looking for at sale prices. The only thing was parking was very full with plenty of others looking to park too. Couldn't imagine going at the holidays.

We went to the Cheesecake Factory. Love the Sunday brunch! The waffle is crispy & love the pecans, strawberries & whipped cream on top! Coffee is great too! Service very good! We also went to Whole Foods. Only one of 2 places that carry the Dorot crushed frozen garlic that I cook with. Trader Joe's has it also. Very convenient to use!

The employees (especially the mall security) were really friendly and accessible. There's a great combo of well run stores throughout. My only complaint is in regards to the pushy people that man the booths set up throughout the walkways.

Food court has very nice selection and service. 90% of the open tables were clean and other 10% had been cleaned within minutes. Variety of stores can satisfy most anyone's niche. The reason not 5 stars is that there is way to many "center of walkway kiosks". Created less room and the kiosk never seem to have very attentive workers.

The mall of st matthew’s is always filled with life and excitement, however the bathrooms inside were horrendous and truly made me want to leave. There was toilet paper everywhere including on the walls, and both toilets were clogged. But it was still a great place to shop.

It's the best mall to go to in my opinion here in louisville. They're helpful for people that are blind and make sure that I get to the stores I would like to shop at. I have nothing to say but good things about them.

Nice clean mall,with a lot of sunlight,decent amount of shops,beautiful and clean food court with enough variety of food to choose from,the restroom was a bit messy and not that great.

Remodeled and redecorated shopping mall, with Dillard's women's store and J C Penney's as anchor stores. Nice and clean with food court, Mexican Restaurant, Red Robin Gourmet burgers and Cheese Cake Factory.

Expected the mall to be for all people, but they allow stores to do business when the are racist. Bella Divine are racist and should not be allowed in the mall. We are hard working people who deserve a decent place to spend our money.

We went to get my daughter's ears pierced. They were very friendly and professional. She answered all of my daughter's questions, and was so kind to her. It's no surprise that there was a bit of a wait. She didn't rush us at all, but let us take the time we needed to choose the jewelry and ask questions. I do wish that the pricing was posted publicly, as it was a bit more expensive than I anticipated. However, it was worth it for the experience we had.

Mall St. Matthews is a great place to shop, eat, and be entertained. It has a wide variety of stores, including high-end retailers and local boutiques. There are also several restaurants, a movie theater, and a bowling alley. The mall is clean and well-maintained, and the staff is friendly and helpful. I would definitely recommend Mall St. Matthews to anyone looking for a fun and relaxing shopping experience.

I went in to buy a few things at penny's. Got ready to check out and main check out (center of store) was closed. Found a employee who said only check out was at entrance. Went to entrance I came into and no check out. Found the employee and he said the entrance on other side of the store. I just put down my things. I will not shop there again!!!

A pretty good mall, lot of stores. THere is. big food court area for eating with many tables. The mall is always very clean. Not many bathrooms, but thats okay at least they are clean. Many places to shop. Horrible parking situation. You will be trying to park for a very long time so try to get there before 9 am

We visit this mall fairly often, usually to eat at El Nopal or Red Robin. The mall is clean and pleasant. There aren't many places to sit. More sitting areas would be a nice addition. I find shopping exhausting so having a bench here and there to take five on would make me feel like I could stay and shop more.

Mall St. Matthews is a top-notch shopping destination in Louisville, KY, that offers a fantastic shopping experience for all kinds of shoppers. With its wide variety of stores and restaurants, the mall has something for everyone. The mall is well-organized and easy to navigate, making it a breeze to find your favorite stores. With high-end retailers such as Macy's, J.Crew, and Brooks Brothers, as well as popular brands like H&M, American Eagle, and Victoria's Secret, shoppers have a wide range of options to choose from. The mall also offers unique boutiques and specialty stores, adding to the overall shopping experience. Aside from shopping, Mall St. Matthews has a great selection of restaurants and food options. From fast food to sit-down dining, the mall has plenty of delicious options for any budget or taste. The mall's food court is a particularly great place to grab a quick bite or enjoy a meal with friends. The mall is also well-maintained, with clean and modern facilities. The staff is friendly and helpful, providing excellent customer service to shoppers. Additionally, the mall has several amenities to make the shopping experience more enjoyable, such as comfortable seating areas, free Wi-Fi, and plenty of parking. Overall, Mall St. Matthews is an excellent shopping destination that offers a great selection of stores, restaurants, and amenities. With its convenient location, wide range of options, and friendly atmosphere, it's no wonder that the mall is a favorite among Louisville shoppers. Whether you're looking for a day of retail therapy or just want to grab a bite to eat, Mall St. Matthews is definitely worth a visit.

Meet my expectations. Modern. Great lighting. Clean. Appears safe. Lots of parking. Decent food court options. Bathrooms were clean. I went during a weekday.

Lots of empty spots, but still a great place to shop.

One of the few Malls left. That doesn't have a bunch of vacant store front's. This nice clean and modern facility. Offers shopping, food, and entertainment. With a comfortable and friendly atmosphere. Upscale place but not overpriced.

Nice that it was open, but some stores still not open.

i’ll admit for most of my life i’ve preferred the other mall but this mall is severely slept on. got tons of fantastic stores and whenever i leave i’ve spent at least $300. food court is fantastic and shop staffs are always very helpful and friendly. definitely my favorite mall in town

Got an awesome perfume store! Black Friday sale buy one get 40% discount. Got all the brands and high end brands like creed, Bond, parfum de marly, Arabian fragrances and baccarat