Texas Roadhouse image

Texas Roadhouse

Restaurant Cafe Family restaurant American restaurant Steak house New us american restaurant

One of the Most Revieweds in St. Matthews


Address

5005 Shelbyville Rd, Louisville, KY 40207, United States

Website

www.texasroadhouse.com

Contact

+1 502-897-5005

Price rating

$$ $$

Rating on Google Maps

4.40 (4.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: steak (19) good (14) time (14) Texas (11) great (10) Roadhouse (10) salad (10) delicious (8) experience (8) rolls (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rachael Gaylord C. 2 years ago on Google
    Happy birthday to our oldest son. The big 25!!! He ordered a bacon cheeseburger and a Dr. Pepper. The food was delicious and the manager came by to ensure our meals were as ordered and no complaints. We had a great afternoon celebrating!🧁
    4 people found this review helpful 👍

  • 5/5 Sarah K. 1 year ago on Google
    This Texas Roadhouse is run incredibly well! They were well staffed, got us seated promptly, and everything was so fast! Our server, Treasure, was efficient and polite and got our orders in quickly. She came back to check on us several times. My steak was a little more pink than I would've liked, so I asked if they could cook it a bit more and they were really kind and receptive about it. I think it was a manager who brought the steak back and made sure it was done enough for me- and they brought it back quite quickly considering the place was packed! If you want a great Texas Roadhouse experience, I definitely recommend this location. They've got it running like a well oiled machine!
    2 people found this review helpful 👍

  • 5/5 JoJo 2 years ago on Google
    Wow, had the BEST tender mouth watering juicy T-bone steak cooked medium grilled to perfection last evening. It was around 9pm with a frozen margarita half peach half strawberry, dinner rolls, steak fries and a salad. So yummy. Great service as well..
    2 people found this review helpful 👍

  • 5/5 Jay 1 year ago on Google
    We had a server named Leslie the other night & she was so pleasant & kind to us. Service was FAST & she went above & beyond. Highly recommend asking to be seated in her section she’s awesome. Not to mention the rolls were AMAZING per usual
    1 person found this review helpful 👍

  • 5/5 Kyle H. 1 year ago on Google
    We don't eat at Texas Roadhouse often, but we had such a good time that we may consider it! Big portions, friendly people, and everything cooked and seasoned well!
    1 person found this review helpful 👍

  • 1/5 Glenn C. 1 year ago on Google
    We had a roach at our table. If I hadn't been out with friends I would have left! The waitress did the best she could. The restaurant needs to be debugged and deep cleaned!
    1 person found this review helpful 👍

  • 5/5 Miguel N. 6 months ago on Google
    3rd time in this location, and it was awesome as usual. Even though it is always full, you can have a table within 15 minutes and get a great service overall, and the food was super tasty!
    1 person found this review helpful 👍

  • 2/5 Antonia S. 1 year ago on Google
    Before I wrote this review I tried to call and get the problem resolved but they were busy I’m guessing….I have never picked up a garden salad and it look like the two I picked up today! This was beyond disappointing because I specifically picked this place for the love of their garden salad! I am a loyal TR customer! This was such a disappointment for me and my mother that are in the hospital!
    1 person found this review helpful 👍

  • 5/5 Marco M. 1 year ago on Google
    I strongly recommend this place for having a typical American dinner. I had a good experience thanks to the good suggestions of Lindesie (waitress). She was very professional, pleasant and a positive person. Strong recommend the place for food and atmosfere. Marco
    1 person found this review helpful 👍

  • 5/5 Stephen P. 8 months ago on Google
    The wait was surprisingly not long at all for our large party. We were seated and waited on right away. Food was hot and fresh. Was a good overall experience.

  • 4/5 Matty H. 4 months ago on Google
    I ordered the rib-eye steak there and it was well cooked and seasoned, just like any other restaurant it’s also loud by a lot of crowds talking at the same time which it’s a headache. I don’t recommend the catfish because it takes cheap and it has an overwhelming fishy flavor. They have other good food but any food that’s involved with fish I’d stay away from.

  • 5/5 Rita W. 5 months ago on Google
    Had to wait a few minutes to be seated as they were pretty crowded. Our Server (Jerry, I think), was very attentive and helpful despite how busy it was. We enjoyed our meal very much. The food was cooked perfectly, presented well and was perfect temperature wise.

  • 4/5 David R. 6 months ago on Google
    I've always loved Texas Roadhouse. Great place to go with something for everyone. This trip was marred by the unpleasant bad steak. The fried sirloin was full of gristle and after spitting out 7 pieces, I stopped. The taste was good but quality of the meat left a lot to be desired. The manager was apologetic and offered to fixed another but I had finished my sides which were good by that time. I don't like to be a problem at a restaurant. It is an uncomfortable position to be in. They provided a discount off my meal which I appreciated. Overall, Texas Roadhouse is a very affordable place with great food.

  • 5/5 Tiffany O. 7 months ago on Google
    Went out for dinner with the hubs and did a call ahead on our way over! Got seated right as we arrived and as always the rolls were hot, the service was fantastic, the food was delicious (I could eat their salads everyday!) and the whole restaurant was clean! It’s a little bit of a drive for us, but this location is top notch!

  • 5/5 DJ The cobra s. 6 months ago on Google
    Super recommended, a good atmosphere and decoration of luhar with wooden interiors and very attentive staff. When you have a birthday they celebrate you and shout like cowboys... the food is very delicious, the ribs and the ribey provide excellent service.

  • 2/5 Nova w. 6 months ago on Google
    Had a taste for country fried steak so stopped in here. The meat had so much gristle in it I just sent it back. I took three bites trying to get around it and just sent it back because when I cut it in half that’s all I seen was more gristle and tough rubbery meat. It’s never been like that b4 at the other location I been to. While I wait on the chicken to co E in its place my sides just sat there getting cold. The seasoned rice and bread was the only thing I liked. The top shelf margaritas are watered down I even ordered a shooter and it was still just water. Shd of just got a beer. Had my stock hurting from something I ate after I left 😪

  • 3/5 Nick R. 5 months ago on Google
    Speed and quality of service is great. They make good drinks, and the rolls are incredible. Usually the food is solid, but this last experience was not good. The steak was extremely tough, overcooked and dry after ordering medium rare, and the ribs were cold. Not lukewarm, literally room temperature cold. Sides were decent, and I have had better experiences in the past, as well as the rolls redeem it.

  • 5/5 Amy C. 11 months ago on Google
    We had a graduation luncheon for a friend. I got on the waitlist, which had to call in to do that as the max waitlist option on the app was 6. We had 15. The only down side was we had to wait until everyone arrived to be seated. People couldn't go ahead and be seated until everyone got there. The servers took great care of us. The Key Lime margarita I had was yummy.

  • 5/5 Matt W. 10 months ago on Google
    Every time I go to Texas Roadhouse I'm always greeted with the best most consistent service. They seem to retain employees very well and the results are clear. The food's usually very good as well, often what I could make at home but the quality is fantastic enough to return every once and awhile. I regard this restaurant amongst my favorite steak chains

  • 5/5 Raychel F. 4 months ago on Google
    Took my father in law here for his birthday, and there were 9 of us, Brody was amazing and we love that they did the happy Birthday shout out! Had an awesome time! So from actual Texans YEE HAW!

  • 4/5 Diego C. 9 months ago on Google
    Pretty good time at the Texas Roadhouse got a steak and some good sides. The bread was all right. It didn't really taste fresh, although I did see the waitress grab it straight from the window. Just didn't taste right? Like how it normally does at Texas Roadhouse service was a 10 out of 10. Even got to see the weird line dance thing that happens so that was pretty cool. I'd definitely recommend going here. Enjoy your time like we did

  • 1/5 Jay B. 1 year ago on Google
    When I reached the halfway point on my ribeye, it became COMPLETELY fat. The manager gave poor excuses such as “fat allowance on each steak, but half the steak? That’s UNACCEPTABLE. I paid for a steak not fat.

  • 1/5 hal 1 year ago on Google
    we made our monthly dinner to Texas roadhouse. our servers name was dawn and it was a very rough expierience at the roadhouse tonight. for starters we were out of bread the entire dining experience 4 rolls were brought out for our party of four until we had to ask (with a 10 minute wait) for an additional basket of four rolls. then it came to ordering drinks and my friend ordered a coke and water and got carded which created an odd ambience. when ordering we had to repeat our orders three times each? the food came out and it was cooked very poorly me and my friend with steaks couldn’t finish them due to their tenderness. additionally my waitress put her fingers in my salad which was very peculiar and then i was additionally charged extra for my side salad which i wasn’t informed about because then i wouldn’t have selected this option. my drink cost $3.50 and it was never refilled for my entire dining experience whereas my friends drinks were fully topped off regularly. i will not be attending this location and maybe even texas roadhouse again.

  • 5/5 E.J. 1 year ago on Google
    Our Halloween dinner, an excellent variety served hot and sweet by a lovely and personable young woman. We will be returning soon.

  • 5/5 Justin H. 1 year ago on Google
    I love this restaurant. This is the Chicken Critter salad, I usually get this. I come to Texas Roadhouse about 2 times a month. The wait gets long in the evening, so I recommend the waitlist before you go. The waitstaff is consistently exceptional. Great place for family and friends.

  • 5/5 Geraldine S. 1 year ago on Google
    I ordered the smothered chicken a side salad and baked sweet potato and my husband had the same. The chicken was moist and delicious the salad was fresh and the potato was delicious as well. The waiters done an outstanding job And make sure our needs were meant. The restaurant was clean as well as the bathrooms.. we will be going back.

  • 5/5 Sherri G. 1 year ago on Google
    My dining companion and I enjoyed our food ( filet, chicken critters, salad, green beans, baked potatoes and rolls). Noticed how quickly and thoroughly tables were cleaned. Service was great. Our server was going off shift but took care of our drinks before the other server took over. This may seem like a small thing, but it is so much nicer than other places where you can sit for 10-20 minutes w/o being acknowledged during a shift change.

  • 5/5 A&J P. 2 years ago on Google
    I went on my birthday and they surprised me by coming to our table and wishing me a happy birthday. I loved it! The food was amazing and our waitress was really sweet even though they were crazy busy she did her job well and we appreciated that.

  • 4/5 N B. 2 years ago on Google
    This was the best location I had been to taste wise! The bitter attitude that some of the employees have are terrible though and makes you not want to really return. I couldn't enjoy my food because I had nothing to drink the entire time, because refills do not exist apparently. However, they sang for my daughters birthday and made sure we weren't rushed out after enjoying her cake 🎂 Thank you ♥

  • 3/5 James H. 2 years ago on Google
    I would have to say I had a total different experience the 2nd time around. We actually sat at the same table we did last time, and it was not crowded at 3:30 4pm . The food was perfect,fast coming and the service was great too.

  • 5/5 Ricardo B. 2 years ago on Google
    What can I say? You are coming here either because you've been a long time customer or because one of them recommended you to visit. Meat is as tender as always, with superb seasoning and great cocktails. The bread they serve you as appetizers are incredible soft and delicious, almost as if it was a mom&pop bakery... But proceed with caution with the bread! As you don't want to be stuffed before the meat comes in. I'm not gonna lie and say I've been a long time customer, but I've never seen anything in the menu that doesn't come with a crust, which in my amateur book is absolutely amazing. The blue beverage? I have absolutely no idea what it is but one just ALWAYS have it with the extra shot, sweet and delicious, almost as if it was my dessert (I'm an alcoholic so don't mind if you don't have that thing but ohboi). It's always a great experience, but you'll have to wait since they have some waiting time if you visit during 'normal' meal hours. Thank you very much!

  • 5/5 Connie S. 2 years ago on Google
    It was wonderful. Steak was perfect. The Shrimp was delicious. Rolls, salad and baked potatoes were baked to perfection. The onion was crispy and so good. Had 2 hour wait but it was so worth it. If you get a chance to go please do. You won't be sorry.

  • 1/5 Linda S. 2 years ago on Google
    Went here with my husband, 2 kids and a newborn. We received our food and my steak was supposed to be medium rare, but it came out with a purple cold center. The server took the steak back and had them reheat it. Because I have 2 young kids and newborn the eating window is fairly short. So once they finished eating we had to leave. So in short I did not get to eat. I had the server put the steak in a to go container before I even got the meal. Other reputable restaurants would have: 1. Apologized 2. Made a new steak instead of trying to reheat a steak that was cut into after being cooked 3. Comped a meal Texas Roadhouse did none of this. What would normally be a pleasant night out with the family turned into a very unpleasant evening all because the steakhouse didn't know how to cook a steak medium rare. Maybe invest in a meat thermometer if your cooks are not capable of consistency.


Call +1 502-897-5005 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Comfort food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✗ Assistive hearing loop
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup

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