Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Liza G. 1 year ago on Google
    If you want to ensure your reservation is honored, I recommend you take your business elsewhere. I booked a reservation at the Old Brick Inn for Labor Day about 11 months in advance, knowing that prices would likely quickly rise in late winter as individuals finalize their summer plans. I booked a room at the Old Brick Inn for a rate I thought fair, especially given my foresight. A few months later, I received an email that the Old Brick Inn was changing their pricing to increase by $100 a night as a required fee that would go towards meals at the Inn's restaurant, which we were not interested in given our current plans for that weekend. The options I was given were either to (1) accept the new price or (2) cancel, without an option to be grandfathered in to my confirmed reservation. Frankly, the experience was very frustrating and lacked empathy for my situation. The purpose of a reservation is to lock in a price, and I felt my initial reservation should be honored. The owner, whom I spoke with directly, made no such concession and in the process belittled my concerns and said "it's just business" and that "it's still cheaper than your other options, so you're best off still staying here with the new price." While yes, I understand this institution is a business, it is also in the hospitality business, which in theory should center around customer service. I was not spoken to as a valued customer, I was spoken to as an annoyance and with a condescending tone. I rarely leave negative reviews but I have never been spoken to by a hospitality company (or any company to which I am giving my business) in such a way. In short, I will be taking my business elsewhere.
    3 people found this review helpful 👍

  • 5/5 Sandra W. 8 months ago on Google
    Perfectly quaint Inn and lovely location. I chose this Inn for proximity to the marina at the Chesapeake Bay Maritime Museum and shopping as I did not have a car. Walking this lovely town all weekend was delightful. My final day, with luggage, finding Uber or car service to our boat at the marina was impossible. Fortunately, the Inn's staff (Andrew!) was so professional and accommodating by arranging transportation for me, so awesome! I cannot comment on the Chef as I did not eat at the Inn, but I will on my next visit for sure!

  • 5/5 Drew w. 10 months ago on Google
    1st time in St Michael's Had planned to go end of March but I broke my ankle, they were kind enough to reschedule with only a few days notice for a June date. The place it quaint, clean and the staff was very kind. Breakfast was just perfect to start the day. I am already planning a return trip.

  • 3/5 Miguel P. 11 months ago on Google
    Location and room status were pretty good, however breakfast and corresponding service was was not good at all, so much so that the second day we just went to a breakfast restaurant nearby. Also if you have food allergies you're better off going elsewhere.

  • 5/5 Lisa R. 9 months ago on Google
    Chef Ria is TOP NOTCH!!! She made our vacation so enjoyable. Couldn't wait to see her beautiful smile and beautiful food every morning!!!

  • 5/5 James B. 1 year ago on Google
    We chose The Old Brick Inn for it's location in St Michael's and proximity to shops and restaurants. Our room in the Carriage house was clean, smelled good and the bed was surprisingly comfortable. Staff was friendly and accommodating to our needs. All in all it was a great experience and we will stay here again next time we visit St Michael's.

  • 5/5 Arlene K. 1 year ago on Google
    Stay at the inn just for the breakfast if nothing else. Chef Chris prepared culinary delights. I took pictures hoping to attempt to recreate them at home! The inn is conveniently located steps from the shops, restaurants, and harbor - the perfect location. Everyone was friendly. I would also like to mention Sara and Anna. What gems they are! We even met the owner on our last day and gave her wonderful feedback. I’ll definitely return.

  • 5/5 Kris W. 1 year ago on Google
    A great bed and breakfast that is within walking distance of almost everything in St. Michael’s. The room was clean and very spacious. We enjoyed our breakfast too. We plan to stay here again the next time we are in St. Michael’s.


Call (410) 745-3323 Open on Google Maps

Trends



Last updated:

Similar Inns nearby

Last updated:
()