Zahnarztpraxis und Kinderzahnarzt Kerstin Dochow image

Zahnarztpraxis und Kinderzahnarzt Kerstin Dochow

Dentist Pediatric dentist

😠 I am very disappointed. My son had a very bad toothache and they wanted to give us an appointment in 7 days. Then we just showed up beforehand, but we weren't treated very kindly. Ms. Dochow also didn't realize that the tooth had a filling and that my son needed a root canal. You have to twitch with... People often mention Dochow, children,


Address

Frohmestraße 12, 22457 Hamburg, Germany

Website

www.praxis-dochow.de

Contact

+49 40 68988190

Rating on Google Maps

3.40 (31 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 to 11 am, 2 to 6 pm
  • Friday: 8 to 11 am
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 to 11 am, 2 to 6 pm
  • Tuesday: 8 to 11 am, 2 to 6 pm
  • Wednesday: 2 to 6 pm

Featured Reviews


Frequently mentioned in reviews: Dochow (11) children (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Giovi F. 1 year ago on Google • 4 reviews
    Unprofessional in dealing with patients. As soon as you object to something, the tone becomes quite harsh. There is no other opinion than that of Dochow! Unfortunately, she seems very bitter, which shows in her manner. She doesn't recognize mistakes. Instead, she greatly prefers to continue losing one patient after the next. Of course you can also go bankrupt! Stay away from this practice.. and if anyone writes here that she and her team are nice: well then carry on! It's sad that something like that is called a pediatric dentist - when you hate children and/or dealing with people 🤔
    4 people found this review helpful 👍

  • 1/5 Azita h. 1 year ago on Google • 3 reviews
    Ohhhh my God, I have never experienced such a bad, unfriendly, disrespectful child dentist! She is totally impatient with the children. Today she screamed at my four-year-old son so much that I was in total shock at the moment and couldn't believe it. Brought my son home and went and gave my opinion!! Really disrespectful! They can work with the children 0% and have no feeling towards the child. I complained to the medical association. My son is really traumatized by this and I don't know if he'll have the courage to go to the dentist at some point. Such doctors should stay at home!!!
    4 people found this review helpful 👍

  • 5/5 Lars K. 3 years ago on Google • 12 reviews
    Since the bad reviews only come from parents who have their child treated, it seems to me that the problem lies more with the parents. ;)I always found Ms. Dochow to be super nice, the treatments were painless and the results still last today.
    1 person found this review helpful 👍

  • 5/5 Sina A. 4 years ago on Google • 10 reviews
    We are very satisfied with the practice! Always friendly, professionally competent and takes away the children's fears. My denture broke today and was repaired within 1 hour thanks to the commitment of Ms. Dochow from the dental laboratory! Ms. Dochow made a great effort, called the laboratory, consulted, etc. Great!!
    1 person found this review helpful 👍

  • 5/5 Stephan N. 8 years ago on Google • 10 reviews
    We have had good experiences with the Kerstin Dochow dental practice for years and are still very satisfied. We come regularly – and even gladly – ​​for preventive care and, if necessary, for treatment. Ms Dochow and her staff are very well attuned to their small patients and communicate with children in a child-friendly and sensitive manner. Our son is not afraid and enjoys being examined here. Short waiting times, excellent information/advice and a good feeling as a patient (even as an adult) – what more could you want? Our recommendation!
    1 person found this review helpful 👍

  • 5/5 N. B. 1 year ago on Google • 3 reviews
    I don't understand all the reviews. My little daughter went to Ms. Dochow as a child and has loved dentists ever since. I am an expert myself and can only say that Ms. Dochow does everything correctly and with a clear conscience. My family and I have always enjoyed treatment there and it also has the friendliest staff. I wish the practice continued success 🍀

  • 5/5 Lia C. 8 months ago on Google • 3 reviews
    Very competent and kind doctor. I'm happy that my two girls go there. Thank you

  • 1/5 Anja H. 5 years ago on Google • 2 reviews
    I am very disappointed. My son had a very bad toothache and they wanted to give us an appointment in 7 days. Then we just showed up beforehand, but we weren't treated very kindly. Ms. Dochow also didn't realize that the tooth had a filling and that my son needed a root canal. You have to twitch with her, otherwise it wouldn't hurt enough. She dismissed us with that sentence. He has to go through that, it's probably the tooth that's pinching him. We only received help at the UKE.
    6 people found this review helpful 👍

  • 5/5 Jan Christof K. 8 years ago on Google • 1 review
    We are with Ms. Dochow with our 3 children and feel very well looked after and advised. Compared to other "children's dentists", medical advice has absolute priority and not economic advice. We were told that our son does not need professional teeth cleaning at the moment. The team is geared towards children and the practice is child-friendly.
    2 people found this review helpful 👍

  • 1/5 Scarlet M. 1 year ago on Google • 1 review
    We went to a new dentist some time ago, but I still wanted to share my impressions. Miss Dr. Dochow is nice as long as the children function. At the first sign of “disobedience,” she freaks out. Their behavior traumatizes the children in several ways. It's bad enough that she's impatient and unfriendly, but the following situation finished us off. My son had to have superficial drilling. He bravely decided to do this without anesthesia. The agreement was that she would stop immediately if he raised his hand. Well, he raised his hand and she just kept prodding, saying, "Now hold still, we're almost done." I had to step in and stop them. Otherwise she would have just continued drilling and pushed my son onto the lounger. This woman has destroyed my child's trust in dentists!
    1 person found this review helpful 👍


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