3/5 Guillermo M. 6 months ago on Google • 8 reviews
I
went
to
Luis
Cuesta's
practice
earlier
this
week
for
my
first
teeth
cleaning
in
several
years.
I
had
always
been
apprehensive
about
going
to
the
dentist
in
Switzerland
due
to
high
prices,
but
this
was
far
beyond
what
I
expected.
When
booking
the
appointment
over
the
phone,
I
had
made
very
clear
to
the
practice
that
my
intention
was
to
clean
my
teeth.
I
was
told
that
the
cleaning
would
cost
between
CHF
100
and
CHF
300
depending
on
the
work
to
be
done.
Luis
Cuesta
is
very
kind
and
personal.
However,
after
40
minutes
of
being
at
the
practice,
we
had
done
little
more
than
talk,
and
to
my
surprise,
after
this
time
had
passed,
I
was
told
that
the
appointment
cost
had
already
reached
roughly
CHF
150,
without
touching
my
teeth.
Disappointed,
and
having
taken
time
off
work,
I
assumed
the
loss
and
asked
Dr.
Cuesta
to
at
least
clean
my
teeth
for
the
remaining
time,
as
otherwise
I
felt
I
had
wasted
my
money.
He
did
a
quick
cleaning
of
10-15
minutes
of
my
top
teeth,
and
the
appointment
ended
shortly
after.
For
this
short
period,
I
was
charged
an
additional
130
CHF
(!!!).
This
is
far
beyond
what
I
had
expected,
and
also
much
more
expensive
than
most
practices
I
have
seen
in
the
area.
For
example,
I
have
seen
dental
clinics
offering
cleaning
for
60
minutes
for
approximately
CHF
150.
Overall,
I
am
sure
that
Dr.
Cuesta
is
qualified
and
good
at
his
job.
But
unfortunately,
despite
his
kindness,
the
pricing
is
out
of
orbit.
I
was
often
given
long
explanations
regarding
information
about
dental
treatments,
products,
the
additional
services
he
offers
(which
I
never
asked
for),
and
of
course,
for
every
second,
I
had
to
pay.
Ultimately,
I
left
with
a
bill
of
CHF
299.
I
believed
I
would
receive
an
intensive
cleaning,
and
to
begin
with,
I
am
amazed
that
the
secretary
told
me
when
booking
the
appointment
that
the
price
could
possibly
start
at
CHF
100,
because
just
15
minutes
of
cleaning
exceeded
this
price.
I
wish
Dr.
Cuesta
the
best
of
luck,
but
the
lack
of
transparency
on
pricing,
the
high
cost
and
the
lack
of
focus
on
the
task
at
hand
(the
cleaning,
which
is
what
I
booked
the
appointment
for),
mean
that
I
will
certainly
not
be
visiting
the
practice
again.