We stayed here for 1 night. The views are absolutely magical, it’s crazy, we loved it. I think that’s what you really pay for in this hotel..the views 😅 The interior design has very cool vibes. No TV in their rooms, though. Foods at their restaurant were actually good, especially the spaghetti. I guess the only turn off in this place is their restaurant which is really open, so expect a lot of big groups that are really loud and noisy, can’t enjoy the view and food with so much noise. I’d also suggest their staffs / waiters to smile more and be more welcoming, thankfully I really like their pasta, thats the highlight in their menu 😆

We were in the hotel for two nights and unfortunately very disappointed. The rooms look like in the hospital. Very sterile and loveless. No TV, no flowers or pictures. No hangers for jackets or a closet. The organization of the waiters is incredibly chaotic. The staff can't do anything about it, but it's the hotel's job to provide a better structure. Nevertheless, most employees are very unfriendly or annoyed, the fewest employees smiled or gave us the feeling of being welcome. Very sad. The hotel does not meet international standards. Two points for the very good food and the beautiful view. It is worth coming here for a restaurant visit. For an overnight stay we will definitely not come again, for the price the performance was not appropriate. Since you can enjoy the stay for less money in much more hospitable hotels.

I really loved this place. Its view is absolutely magical. It is a perfect getaway. The staff are polite and helpful. The service was excellent! Loved the facilities. Would love to return.

The hotel has amazing views of the mountains and towns. You can see sunrise hitting Mt Kazbek from your balcony if you have the mountain view room. Checking in was easy and quick. The vibes at the main dining areas were cosy and stunning. The best breakfast buffet we had during our trip. The choice was varied and fresh. The overall service experience was great. Friendly and helpful and attentive to our room request. A couple of small negatives: the shower taps were difficult to get right and the soundproofing between rooms wasn't ideal but luckily we didn't have noisy neighbours.

Even though we read many negative and positive reviews we decided to see everything by ourselves and check if it’s good value for money. Unfortunately we we highly disappointed.. -Our room smelled like toilet -At night we heard the next door neighbour SNORE ! It cannot happen in a hotel which rates as high as Rooms - the room itself is very old… - the food we ordered at the restaurant for lunch was not good As for benefits + breakfasts are really good, one of the bests, 2 stars for them + the view is great as well. we had forest view at it was gorgeous + small detail which I also liked shower gels and shampoo + swimming pool and sauna are nice

It is a life time experience to visit Kazbegi and Rooms Hotel is the best hotel to take your experience to the next level. Hotel staff is extremely helpful and friendly. The room with mountain view is compact enough and provides everything you need (including full minibar). Indoor pool with mountain view is just perfect to relax and disconnect from outer world. There two sauna rooms, massage options and gym to cover everything you may need during your stay. Also tried their restaurant and food is very delicious. Basically this is a one stop shop and you don't leave this place other than going out for day hikes at your own pace.

The hotel restaurant serves pretty decent food. For the price, the rooms can afford to be better maintained. Our tap and shower heads were a little wonky (water was spraying everywhere), and walls were pretty thin, so we could hear neighbouring guests entering/exiting their room, sneezing, coughing, talking etc. During our stay, a large group of guests were also staying in the hotel as part of a company retreat, and they were up until 2/3am and very noisy. Thin walls weren’t of any help here. Service was okay — some staff seemed happy to be working there and were hospitable, but a handful were idle. Lobby Bar staff didn’t seem to know what time the bar was closing — super long pause before saying “11pm”, reception said midnight. Go figure. (p.s. it’s okay to say you don’t know and need to check) Here’s what left a bad taste—quite literally—in our mouths: we wanted to head to a restaurant in the area for dinner, and one of the reception staff (to his credit) recommended another one. Relying on his recommendation, we went to the restaurant. It was overall an extremely disappointing experience, and one of our dishes, a kebab, had a sheet of plastic in it. I am not leaving a review for the restaurant because it is new, clearly family-run, and the team (an elderly couple) seemed like honest and earnest folks. Communication was difficult and we were famished and just wanted to return to Rooms to have a proper dinner—it was almost 10pm by then. When we shared our feedback with the reception staff who recommended the restaurant, he said the plastic sheet is a piece of vegetable. We’re reasonable people: we don’t make a fuss, and we don’t leave negative reviews because we get a kick out of it. But we certainly do not appreciate being told what was in our mouths. What vegetable, good sir, is transparent and crinkles?

Stunning view at lobby and dining room🏞️ Great facilities ex swimming pool 🏊 sauna. Room is clean and wood feel like we in the forest resort. Variety of Breakfast, salad, cheese, pasta and good tea here. Highly recommend for take a rest for full day here.

Spent two nights at the charming mountain boutique. The food was excellent and the view was breathtaking. But what really made the experience exceptional was the staff at the property. Elena and Nani were extremely prompt and helpful. Special mention to Anna at the front desk, who is a gem of a person, her vibrant presence and effortless charm made us want to stay longer and never leave. Will surely be back.

Everything is of high quality, especially the staff: warm, friendly, any service is provided in an optimal time. The rooms have everything to make you feel comfortable. Very high level hotel. The pool/sauna creates a very pleasant relaxing environment. The views are exceptional. I am delighted.