Vio manager is very lovely. . I didn't know what I wanted she was really patient. When served she had a big smile. And her other staff was fast. Thank you for the birthday cake as well

Great outlet would recommend very friendly staff

Normally I'm grabbing a coffee to go here but today we sat in for coffee and cake. Table felt a bit sticky and when I picked up the tray I could not believe how dirty the table was! Needs more than a wipe, a sanding clean would probably be more appropriate!

Service was terrible. Staff were more interested in chatting to, and giving free drinks, to their friends.

Lovley place to have a break for a coffee, experienced staff that treat you Kindly. Toilets are not so clean but these is up to clients too...

Staff member told me that the shop was busy. There were 10 customers including me. 6 seated amongst dirty messy tables and 3 queuing. This was our go-to coffee place. Costa now needs to up it's game: there are new cafes on the high street where staff will bring food and drink to the table and keep things clean. Sadly not my first poor Costa experience over recent weeks.

This is a great Costa in the lovely Stevenage Old Town. The drinks are always made perfectly, the staff are so friendly and always make you feel welcomed. The cafe is clean and tidy. They also have some outdoor tables which are nice to use in warmer weather.

Been a few times now and always had a fairly good experience here. It's always busy here and sometimes it can be a long wait for food and drinks but the staff are very helpful and pleasant. The atmosphere here is always busy The service is always good also. All in all a fairly decent coffee shop to visit.

Carrot cake was nice, blueberry muffin was okaish. Coffee was average. Overall not a very bad experience.

white americano it was awful full water. coffee. two drops of cold milk They always need to know the level of water put into the coffee. I see this as Costa Coffe's general problem.

☕Perfect spot to grab a cuppa! Great Staff, friendly and kind. Had a double americano, made right and poured correctly. Similar to the US 'Starbucks' | 'Coffee Bean & Tea Leaf' ...but with the superior edge of Proper guest service, softening the 'Corporate' coffeehouse vibe - more of that 'local neighborhood' cafe energy. It's all about quality product + stellar guest service...Costa offers both!

Lovely costa, lovely staff, but what is up with the freezing air conditioning? Today it's warm enough not to wear a jacket but it's freezing cold in here! My Fiance also said he came in a few weeks back and moved seat 3 times to try and escape the frezing air conditioning!

Decent enough coffee, but beware the pushy old ladies that are "entitled" to your table when you have barely stood up to put your coat on.

Nice big place but could be way cleaner. My table was stick, crumbs everywhere. Napkins on the floor. On the plus side, plenty seating, large windows, good location and easy parking.

Very untidy - busy, but tables not cleated, so customers unable to sit down. Outside seating - pavement covered in cigarette butts

Lovely staff,perfect coffee, nice friendly atmosphere

Great location, super-easy parking right outside. The perfect place to sit and people watch over an iced coffee or for a light lunch. Excellent quality food, prepared quickly. Pleasant staff. A clean and spacious interior. An always reliably good cafe experience.