Jollyes - The Pet People image

Jollyes - The Pet People

Pet store Pet supply store

· In-store shopping · In-store pick-up · Delivery People often mention staff, shop, friendly, store, helpful,


Address

Monkswood Retail Park, Elder Way, Stevenage SG1 1TL, United Kingdom

Website

www.jollyes.co.uk

Contact

+44 1438 315641

Price rating

$$ $$

Rating on Google Maps

4.30 (353 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 8 am to 6 pm
  • Sunday: 10 am to 4 pm
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: staff (8) shop (8) friendly (7) store (7) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 daryll p. 2 years ago on Google
    Absolutely fabulous place, always take my pup there! Staff very friendly and enjoy giving my boxer high hugs and kisses! He always gets so excited to go there and they love seeing him grow! Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Kyle J. 1 year ago on Google
    Really friendly staff. Good prices, lots of stock. Better than the other pet big pet store in Stevenage. I go here for all my pet needs. Lovely place
    1 person found this review helpful 👍

  • 5/5 Deborah D. 1 year ago on Google
    Today used the groom room for the first time. The girls were very helpful and reassuring to my senior dog who is quite nervous and arthritic. They handled her well and took the time to listen to the information I was giving them with regard to my dog and her personality. Thank you ladies a very kind and professional service my dog smells amazing and is happy so I am too. I even got held up in a neighbouring shop due to queues and my own poor mobility and was not made to feel bad in anyway. Thank you and we will be back x
    1 person found this review helpful 👍

  • 5/5 marion s. 1 year ago on Google
    Always a good place for pets needs. Staff always very helpful and available. I get all my dogs food and other requirements from there as you can park right outside, the store is spacious and well laid out.
    1 person found this review helpful 👍

  • 2/5 Paul W. 1 year ago on Google
    I’m done with this store. I’ve spent a lot of money but now fallen foul of their 3 for 2 offer. If you buy 3 products the same brand on the same display, but a cheap bone from another brand, they take the cheap one off the bill (not the identical products). May only have cost me a couple of quid, but it will cost them a lot more. I was spending hundreds of pounds a year there. Ended up being out of pocket, so will take my business elsewhere in future.

  • 5/5 Ian A. 10 months ago on Google
    Nice shop setup and very proactive and helpful staff.

  • 5/5 Kate P. 1 year ago on Google
    The Spa. Lovely friendly girls. Cassie always does such a wonderful job on Alfie x

  • 5/5 Julia D. 11 months ago on Google
    Fabulous store, friendly staff, couldn't do enough for you.

  • 5/5 Isamog R. 1 year ago on Google
    Great shop for all your pets needs. Knuckle bones cheap there own dog food is great.

  • 4/5 Malcolm B. 1 year ago on Google
    A well priced pet shop. They don't have all the ranges, so as usual shop about. Always nice and helpful staff

  • 5/5 Toby C. 1 year ago on Google
    The staff are very friendly and they loved our dog who was happy to say hello to them all.

  • 5/5 Sally 1 year ago on Google
    The staff were unbelievably helpful. The choice of food, toys and accessories was also fantastic. It was also a fun place for my dog to make friends.

  • 4/5 june c. 1 year ago on Google
    Got everything i needed . The guy who served me was polite and friendly . He asked if i was a member of the reward scheme which i am and he gave me a voucher for next month . Its a shame the outside of the shop is filthy . The bins were over flowing with rubbish which was almost all McDonald's as they are opposite.

  • 2/5 Jamie T. 2 years ago on Google
    As with most branches of the stores of this company, it's format is tired and the range of goods is more limited than other pets superstores. The range of pets on offer is limited, the aquatic section is quite frankly laughable and the types of fish on offer limited (quality questionable), the pricing a joke in general. The store is mostly focused on dogs and cats.

  • 4/5 Lesley Shortplaytemn r. 2 years ago on Google
    First experience today, found product that has been a problem to find elsewhere. Nicely laid out products. Found item required immediately, extremely happy. Staff member very attentive and informative. Offered discount incentive. Would prefer this shop than a larger competitor. Definitely worth a visit on a regular basis. We'll done.

  • 5/5 Simon C. 2 years ago on Google
    Excellent pet store. Very helpful and friendly staff

  • 5/5 Lynn P. 2 years ago on Google
    Don't have a jollyes on Wisbech so it was nice to visit dog and cat food is cheaper and variety of items is good

  • 2/5 Chris K. 2 years ago on Google
    Staff that were disinterested, a shop that looks unloved. Not a great experience.

  • 2/5 Duncan B. 2 years ago on Google
    Really disappointing stock for Cats. Plenty of Dog-appropriate products, but less than half the offering for cats

  • 4/5 Lee D. 2 years ago on Google
    Great place for all budgets and have everything for all your pet needs

  • 4/5 Bilbo B. 2 years ago on Google
    A few weeks ago we got a puppy and starting from ground zero, we pretty much needed everything. Google Maps took us there and not having been there before, I've got to say I do like Jollyes. The pricing is competitive and the store we visited had a good selection. What would be great is to see more discounting across major product lines, otherwise it feels like everything is full price and I'm less inclined to buy things. More choice within product lines would be good as well such as dog coats which I found difficult to get in the right size, so didn't. The magic at Jollyes though is its fantastic staff. They really know their stuff being pet owners themselves and are able to fact-based recommendation s without pushing you into a sale as the approach is very relaxed. We'll no doubt be visiting again soon.


Call +44 1438 315641 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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