The Swedish receptionist opted to communicate exclusively in Swedish with the only Swedish guest excluding international guest, myself from start to finish, despite the need to interact with both guests. Since there were slight issues related to card payment and check-in, conversation was absolutely necessary, yet the effort to use English was not made. Kindness and accurate guidance are essential in the hotel business. It seems that staff training is warranted.

My family had a wonderful visit to this hotel. It’s central location is ideal. Despite being in a busy area the rooms were very quiet. Like many hotels in European cities, they’re on the smaller side, but very clean and comfortable. The front desk people were incredibly kind and helpful. Just a 10 min walk to the train station, very easy to walk even with bags.

Less fancy than Downtown Camper, but a great alternative with its amazing location in the middle of the city centre. Sauna is the best so far, because it gets really hot which is not the case for others.

Scandic Klara is located in the city center, better say the northern, modern part of it. Many sights are in walking distance, also the old city. The room was a bit small, used and dated but clean and tidy. Breakfast buffet was good, with warm and cold options available. A parking garage is just across the main entrance, WiFi was rather slow. Staff was friendly and helpful. Overall nevertheless good value for the 87€ I paid per night.

Clean rooms on the smaller side. Manned reception area. Just 5-7 min walk from the central station. Slow and shaky wifi access. Breakfast quite basic but well-manned and fresh.

Smelly room (sewers), so I opened window for the night and ordered a sauna to be warmed up on 7 am. They forgot. Also big part of the warm meals on breakfast was chilly. Not recommended. +1 for possibility to open the window, I have a problem with air conditioning and not every hotel allows that.

This Scandic-chain hotel is absolutely brilliantly located in the heart of Stockholm. The building's old courtyard has been covered and converted and is now the breakfast (and, on occasion, at other times) restaurant. Talking about which, the breakfast is great with lots of choice of everything (including gluten free, lactose free, vegan, etc..). The food in the main restaurant is sublime and I cannot fault it. Both restaurant staff and front-of-house staff are brilliant and very helpful (and multi-lingual) and always on hand to help. There's a small gym and sauna (tell reception if you need it switched on as it isn't always on). There are (well-stocked, well-equipped and well-appointed) meeting rooms and conference centre. Bedrooms are decent (but a standard room is rather small) but everything worked as it should (as is becoming the norm around the world, room-cleaning is on demand). In fact, everything in the whole hotel is clean and tidy. So if everything is so great, why not 5 stars, I hear you ask? Well.. I gather the building is owned by the Salvation Army which means some legacy alcohol restriction policies are still in place: the lobby bar is open only 4 hours per day and only serves beer and wine, nothing else. Hotels should be able to serve (in the residents' bar) alcohol at all times and to their guests' wishes. But alas.

Very helpful, kind staff. Clean, comfortable bed, great breakfast. Washable floor, pleasant colors, good hangers & hanging rack to dry clothes, fast kettle. Started in standard double which was so cramped. Moved to larger room. Loved the use of free bikes. But each bike had issues. It'd be good to keep those in safe working order. Frig was more like a micro-frig, so tiny. AC is very loud. Check for sewer odor in shower. Wi-Fi was very slow.

I had to change my review. The hotel is fine but the restaurant was a disaster. I ordered a chicken-avocado burger with fries. The fries were super-greasy but the burger was even more horrible! Totally raw and rock-hard avocado covered with raw red onion served with only ok briossi. I wonder how the chef can sleep his/her nights without a shame.

The hotel is in an excellent location close to the metro system, shops and a short walk from Gamla Stan. The staff are very helpful with any questions you have about Stockholm or the hotel. The room was clean and there is a good variety of food at breakfast. Overall a great hotel and would recommend it for your stay in Stockholm!

Perfect hotel to enjoy Stockholm. Its strategic location makes it obviously great to reach any interesting places and a bunch of tasty restaurants. Very comfy and sparkling clean room and great breakfast. The staff is friendly and always happy to help. Will definitely recommend it.

Room okay-ish, window could not be opened and A/c didn't cool too much, so was a bit warm. Breakfast buffet okay, nothing amazing, no salmon. But I could hear the noise from my room. Also hallway noise and sometimes next door was audible. It's okay for a night downtown, but too expensive otherwise.

Nice hotel, cosy and discreetly located in a side alley next to a very active area of Stockholm. Very close to the central station and old-town. Rooms are a bit compact, and might get a bit warm. However they are nice, clean and modern with a good set of amenities. Breakfast selection is small, but has everything you want. Good coffee and the sandwich bar is really nice.

Super Hotel, mitten im Zentrum. Die Lage in ist echt perfekt. Sehr sauber und reichhaltiges Frühstück. Nur in unserem Zimmer gab es keinen Schrank, war aber auch kein Problem für die paar Tage. Kann man nur weiterempfehlen!

Nice hotel in the center of Stockholm. We arrived early, because we wanted to left our baggage in the hotel, but our room was already ready, and we could get it 4 hours sooner as the official check in time. The breakfast was very good, and included swedish dishes, such as bakery products (kanelbullar too:)), meatball or swedish pancake. The receptionist was very kind, he helped me to find a good WiFi, because my old phone was unable to connect to the hotel's free WiFi.

Location is really great as it’s near the tube, Arlanda Express train station and commercial shopping area as well. Hotel rooms are large and nice deco for the superior rooms I booked but can’t agree on the cleanliness. They do not provide bedroom slippers but the ground feels dusty despite the request for daily make-up of room, pretty sure they don’t vacuum the floor.. They also don’t change bedsheets. The clean bath towels were stained strangely.. I think if they’re that old, it’s time to ditch them? They do not provide any bath amenities other than towels and shower gel, shampoo and conditioner. On day 1 the cleaners didn’t even change the bath towels when we left them on the bathroom floor and even hung back the dirty and stained bathroom floor mat on the hangers?! Really unhygienic! Almost felt like a prank.. When we reported to the reception they mentioned maybe we should place them on the ground even more obviously but how much more obvious do we have to be- leave them along the corridor? The other days were fine after we complained. Other than that all was pretty ok, breakfast spread is decent although coffee isn’t good. Overall would still recommend staying there if they improve on hygiene.

Location couldn't be better, near almost all must see & do. Room is relatively small but given the location it's totally acceptable. Breakfast is high quality with good amount of choice.

Työmatkalla lokakuussa ja marraskuussa. Sijainti on fantastinen, keskellä kaikkea. Molemmat huoneet olivat kuitenkin todella hiljaiset: toinen oli kadulle ja toinen sisäpihalle/aamiaissaliin. Aamupalalla ei ollut kummallakaan kerralla minkäänlaista ruuhkaa, ja valikoima oli runsas. Ehdottomasti rahanarvoinen yöpymispaikka :)

Overall we enjoyed our stay at this hotel! Very clean, comfortable bed, and the included breakfast was excellent. Would recommend !

Very comfortable holet in center of Stockholm with access to public transport nearby. Breakfast was really good and staff was very friendly and kind. Rooms were clean and comfy. Reasonable place to stay if you would like to stay in the middle of Stockholm specially if you are coming for a business trip

Very comfortable hotel. The rooms are very comfortable and with good temperature. The bathroom is good, big and clean. Internet is easy to use. Room cleaning is available all days but you can ask not to do case you prefer. Breakfast is served from 7 to 11 which is a very reasonable time. Breakfast is a key point in this hotel that is very good. The hall is very comfortable. Officers are nice and kind. Hotel stays in the centre, in a very convenient place near all main attractions of Stockholm.

I couldn't imagine of a better place to stay while visiting Stockholm. The location is right in the centre of the city near all major tourist attractions, the rooms are super clean and modern, the staff is very friendly and the breakfast is epic. One of the best hotels I've ever stayed.

It was a really pleasure stay. A room was small but at the same time exactly the size I needed. Hotel has great location, walking distance to a train station, the Old Town, Town Hall, and many other important and worth to see places in Stockholm. Breakfast was very tasty, nothing amazing but absolutely nothing to complain about. Night stay as for Stockholm was affordable so if you're planning to visit Stockholm - Scandic Klara could be your place

Functional and compact hotel. Nice breakfast, but a little disappointed there was not more Swedish offerings. We had an inner room with no opening window, but this was explained at check-in and with the the aircon, we didn't need it. Our room was on the 5th level (floor number 6) there was plenty of afternoon/evening sunlight. Good shower and bathroom facilities. Comfy bed and room seating. Would have been nice to have had a couple shelves to be able to unpack t-shirts, and there wasn't much hanging space. Good bar downstairs with free tea and coffee and possibility to take to room. No mini bar to simplify checkout too. Overall what you would expect from a hotel chain, so not bad.

In consideration I paid the same price as for the room in Sheraton Hotel Stockholm. The room was half the size, really tiny in Hotel Klara. But the room size was not an issue for me. Everything was clean and tidy. Except the towels that was really well used, really thin. I pointed this out to the reception, they did not like my comment unfortunately. So it was with mixed feelings I left Hotel Klara.

Very clean and conveniently located in the city center. Maybe 10 minutes walk to parliament hall and king’s palace. Very close to go to shopping district. Staffs were friendly and attentive. Parking can be a bit annoying since the parking garage is across the hotel and to enter the parking hall you need to go around 1 building. A lot of restaurants, cafe or bar to visit around it.

Clean and fresh hotel. Good location close to a lot of things such as Drottninggatan, the central station etc. The room was a bit small, but worked nice. Good breakfast buffet

Quite an average hotel. The check-in procedure is more complicated than it needs to be. Breakfast was OK but not the largest selection. Gym was basic but OK. The Radisson just down the road is a much better option.

Centrally located, very convenient, all needed amenities provided. Strong choice of breakfast. Smart room (electric, switches etc.). Quality of mattress and sleep comfort not the best most probably due to end of life of mattress.

Rooms are very clean and big enough for a short stay. You get the feeling the room is going to be compact when the door opens into the corridor. Shower room was good. Room facilities were good including iron and ironing board. The bed was very comfy. Lots of choice at breakfast with very friendly staff. Scandic have a policy of not cleaning your room unless you ask. Fine with this, a bit of a waste cleaning the bathroom, making beds and sweeping the floor if there more than 1 night. Disappointed even though I asked my room did not get cleaned or any of the tea/coffee/milk supplies replaced - the only fly in the ointment

The beds were super comfortable and the room was spotless. Breakfast was also excellent. Two minor points is that you need to have your key card for the toilet in the lobby and the gym so you cant use these while waiting for your room to be available. I suppose one could in theory ask the front desk but there was always an unmoving queue there. Feels a bit understaffed tbh. Maybe they could do with a few self service check in machines.

Many singel rooms, nice and clean. Great location, middle of the city, short walk from everything. A few blocks from Central Station. Good service, nice breakfast. Bathroom was clean and functional. Could be a tad larger.

Centrally located, very convenient, all needed amenities provided. A good choice of breakfast. Gym (small but had all the basic equipment) & sauna were an excellent addition. Our room was clean and the staff helpful and friendly. Although the hotel is in the middle of a shopping street it was quiet in our room. WiFi was easy to connect to.

Standard rooms are really small- we upgraded on day two to a superior room which was a massive improvement! Staff were absolutely amazing! They were so helpful, polite and kind! Breakfast included a wide variety of food and really tasty and healthy Downstairs seating area was comfortable

Best Scandic experience so far location excellent smack dab in heart of city. Rooms & fitness center actually up to par and not requiring severe upgrade or restoration. If for one or 2 nights then more than amicable past that would not be my personal preference!

We stayed only one night. The hotel and the room were absolutely clean and the staff helpful and friendly. Although the Hotel was in the middle of a shopping street it was quiet in our room and we enjoyed our stay. The breakfast in a stunning ambiente was delicious. 😊

Perfect stay at Scandic Klara! The room was of reasonable size (I was alone), the bed was extremely comfortable and there was a desk, which can be convenient. The staff was super friendly and really accommodating my requests. I arrived in the morning (way before check-in) to let my luggage there before heading for the city and I was lucky that a room was already available and I was able to take it directly (without any fees). There is also the possibility to ask for an early breakfast, which is a reduced version of the buffet but it is very convenient if you have an early transport to take. The hotel is also 10 minutes by foot from the train station or Arlanda express, which makes it at a super location for your departure.