1/5 TheBloupsi 10 months ago on Google • 2 reviews
So
I
waited
2
months
for
an
appointment,
the
day
comes
and
I'm
on
my
way
when
I
get
a
call
from
them
''is
it
an
emergency?
No?
Then
we
will
reschedule''.
Didn't
get
to
say
much
about
it,
fine.
I
get
another
appointment
2
months
later
on
a
monday.
Turns
out
I
get
sick
on
the
Sunday,
I
read
my
letter
from
them
to
find
the
contact
info
''Phone
opening
hours:
Monday
to
Friday''.
I
call
first
thing
Monday
morning
then,
my
appointment
get
rescheduled.
Then
I
receive
a
faktura
asking
me
to
pay
the
appointment
because
I
didn't
cancel
early
enough.
What
I
didn't
know
is
that
I
was
supposed
to
not
just
read
my
booking
letter
but
search
on
the
website,
then
I
would
have
seen
that
the
cancellation
can
be
done
at
any
time,
on
any
day
since
you
just
leave
a
message
and
don't
get
to
talk
to
anyone.
So
now
I
need
to
pay
for
an
appointment
I
couldn't
go
to,
that
I
haven't
cancelled
soon
enough
because
the
informations
were
not
clear.
All
that
because
my
initial
appointment
to
which
I
was
totally
able
to
go
and
was
even
on
my
way
to
got
rescheduled
by
them
at
the
last
minute.
I
tried
to
call
them
to
explain
this,
phone
queue
always
full.
When
I
manage
to
get
someone
on
the
phone,
she
just
told
me
''you
cancelled
too
late,
nothing
I
can
do,
bye''
and
hang
up
before
I
could
even
explain
anything.
I
send
an
email,
explain
all
this.
''Thank
you
for
your
message.
The
cancellation
policy
is
explained
on
the
website,
have
a
good
day''.
So
lesson
of
that
story:
apparently
don't
trust
the
information
you're
given
and
double
check
everything.
Come
even
if
you
have
fever
and
make
everybody
around
sick,
otherwise
not
only
will
you
wait
another
3
months
for
another
appointment,
but
you
will
also
get
a
fee.
Because,
you
know,
when
you
cancel
an
appointment
you've
waited
months
to
have,
it's
obviously
out
of
malice
and
carelessness.
And
finally,
hope
you
never
have
to
reach
them
in
person
because
they
are
rude
and
obviously
don't
have
even
one
minute
to
give
you
to
try
and
listen
to
you.
2 people found this review helpful 👍