Nya pizza express image

Nya pizza express

Restaurant • Pizza restaurant

😠 Doesn't even deserve a single star! I have ordered several times from this pizzeria as it is close and is open late. When I have ordered from them, I have ordered kebab pizza. This time I ordered the same with home delivery and received a wrapped pizza. I told the delivery man that this was wrong, a... People often mention pizza, order, ordered, wrong,


Address

SibeliusgĂĽngen 48-50, 164 76 Kista, Sweden

Website

www.restaurangarya.se

Contact

+46 8 25 02 03

Rating on Google Maps

2.10 (45 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 am to 12 pm
  • Wednesday: 11 am to 12 pm
  • Thursday: 11 am to 12 pm
  • Friday: 11 am to 3 pm
  • Saturday: 11 am to 3 pm
  • Sunday: 11 am to 1 pm
  • Monday: 11 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: pizza (18) order (9) ordered (8) wrong (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Vincent F. 4 years ago on Google • 61 reviews
    Interesting! I've owned several cafes and restaurants myself and always put my customers first and listened/read reviews, do you think it's strange that you don't read what your paying guests write? Understand that there is always someone who exaggerates and is tired of life as a human being, but that so many customers really complained would make me go to hell and thus try to correct my mistakes as a restaurateur. The fact that you don't respond to reviews says it all... I really hope you care a little about the food you serve, otherwise you might as well eat dog food!
    6 people found this review helpful 👍

  • 5/5 Anacecilia Pilca B. 1 year ago on Google • 394 reviews
    Bra

  • 3/5 Magnus S. 1 year ago on Google • 278 reviews
    Perfectly ok fast and good Persian food cost 210 with bread and drink
    1 person found this review helpful 👍

  • 1/5 kattfan 4 years ago on Google
    (Translated by Google) This was the worst pizza I have ever been to. Not only did I not get what I had paid extra for (!) But it was HAIR in the pizza too. In addition, the guy who delivered a practice and was incredibly unpleasant. Goes and starves rather than order from them again. (Original) Detta var den sämsta pizzerian jag någonsin varit med om. Inte nog med att jag inte fick det jag hade betalat extra för (!) utan det var HÅR i pizzan också. Dessutom var snubben som levererade ett praktas och var otroligt otrevlig. Går hellre och svälter än att beställa från dem igen.
    4 people found this review helpful 👍

  • 5/5 Arya A. 7 years ago on Google
    Great team and great food
    1 person found this review helpful 👍

  • 1/5 Timmy H. 3 years ago on Google
    (Translated by Google) Worst ever (Original) Sämsta nügonsin
    1 person found this review helpful 👍

  • 2/5 Elliot 4 months ago on Google • 8 reviews
    Paid for extra chicken, got no chicken. And rather small pizza

  • 1/5 Adissu X. 1 year ago on Google • 6 reviews
    The pizza arrived cold. Should have read reviews before ordering, but you learn.

  • 1/5 Fidan A. 8 months ago on Google • 3 reviews
    The pizza was cold, with nothing on it! Feels as if they had heated up the food. Doesn't matter if it's 12:00 at night, if you're going to take an order then you have to show good service! It was only cold bread even though I had ordered Margarita 😑

  • 1/5 Liam J. 2 years ago on Google
    Fick fel beställning snabbt. Sedan vänta medans budet hämtade missade beställningen i 30 min medans maten blev kall. Har aldrig varit med om ett pizzabud som dessutom varit sü otrevlig.

  • 1/5 Markus W. 2 years ago on Google
    (Translated by Google) Unbelievably bad, ordered from them but didn't get a chance to come down so they said you would have to pay 100 if they would come there again.. (Original) Otroligt dülig , beställde frün dom men fick inte en chans och komma ner sü sa dom att man skulle betala 100 fÜr om dom skulle komma dit igen ..

  • 1/5 Avin Karwan S. 4 years ago on Google • 1 review
    Doesn't even deserve a single star! I have ordered several times from this pizzeria as it is close and is open late. When I have ordered from them, I have ordered kebab pizza. This time I ordered the same with home delivery and received a wrapped pizza. I told the delivery man that this was wrong, and he said he would fix it. 2 minutes later I get an angry call from the restaurant where he doesn't even say "hello" but "WHAT IS THE PROBLEM?" I reply that it was the wrong pizza. He replies "I HAVE WORKED HERE FOR 25 YEARS AND YOU SHOULD NOT TELL ME WHAT IS RIGHT OR WRONG". I answer "I have ordered the same pizza several times, why did it go wrong now?" After a lot of yelling and swearing, I say that I can swing by the pizzeria and show the receipt that I have in my phone." He hangs up. When I arrive at the restaurant I am greeted by a woman who I assume is his wife and she starts yelling that I am wrong. I repeat again and again "check the receipt". When I show the receipt, she says "yes, that's the right pizza you've got, it's called shish kebab pizza." Shish is another word for baked?” In this case, I start to get frustrated as she repeatedly tries to make a fool of me. I reply "you, I know VERY WELL what SHISH is and secondly, if there really is a baked kebab pizza, it's not even on your menu!!" Then a man rushes in who I assume is the same man I spoke to on the phone earlier and starts screaming, and by that I mean SCREAMING. He howled and called me every swear word under heaven while the woman does the same. Couldn't believe this was happening, was totally PAFF. All this for a wrong PIZZA. I picked up the phone and started filming and the man started taking the right to pull me by the arm and cuddle me. But it doesn't end there, the best comes last. He starts raising his hand like he's going to hit me (x number of times) and yells for me to get out. In this case, I call the police. (Have reported this incident to the police.) Never been treated this way, especially when I did nothing wrong. I am so shocked that these people think this is how to behave?!? Wrong pizza=right to hit a customer. Have contacted Foodora and they are just as cool as me and they have started an investigation. I have submitted video, new receipt and old receipt from previous orders. DO NOT GO THERE!!! Shit people
    12 people found this review helpful 👍

  • 2/5 Matthew H. 7 years ago on Google • 2 reviews
    We had a difficult experience with Nya Pizza Express partly down to our own demands but also partly down to the service of the company. On our order we had explicitly stated amendments to the pizzas to account for allergies, as well as reiterated them in the comments section of the order. The pizzas arrived relatively quickly and were delivered by a polite man. However, upon opening the pizzas, it became evident that the amendments to the pizzas had not been followed rendering them inedible for ourselves. Initially I called the driver, who spoke limited English but understood the error with the order. My girlfriend also tried to reiterate the issue in Swedish, but the driver did not speak any Swedish. When I called the restaurant and asked if they spoke English, I was told 'no'; I understand that people cannot be expected to speak English in Sweden however there are much more polite ways to respond than this. Eventually I was passed through to an English speaker, who then began to raise his voice and blame me for ordering wrongly (he stated that I had not changed the order, which the website and order confirmation clearly showed that I had). I was told that I would have to pay if I wanted the order changed. So all in all a terrible experience for us. However the pizza was of good quality and the delivery was fast! Ideal for people without any specific requirements, a nightmare for anyone with them!
    2 people found this review helpful 👍

  • 1/5 marcus s. 2 years ago on Google • 1 review
    I ordered pizza without shrimp plus extra bacon. I didn't get what I wanted to put on the pizza and then I got extra shrimp that I even wanted off the pizza... the pizza baker is really trying to make his customers unhappy... a real joke
    2 people found this review helpful 👍

  • 1/5 Adam S. 6 years ago on Google • 1 review
    Got the order wrong from OnlinePizza. Delivery was quick though.


Call +46 8 25 02 03 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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