Lindex image

Lindex

Clothing store • Womens clothing store • Baby clothing store • Lingerie store

😠 I was in Lindex Vällingby (Vällingbygången 3, 162 65 Vällingby) that day to change the size. The cashier who is an older dark skinned lady was very rude to me. Her way of dealing and talking to me was in a shouting and abusive way. First of all, the people at the checkout should inform if goods must... People often mention store, staff, customers,


Address

Vällingbygüngen 3, 162 65 Vällingby, Sweden

Website

www.lindex.com

Contact

+46 10 452 60 51

Rating on Google Maps

3.90 (200 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 11 am to 6 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: store (10) staff (9) customers (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Josie G. 1 year ago on Google • 32 reviews
    I was in Lindex Vällingby (Vällingbygüngen 3, 162 65 Vällingby) that day to change the size. The cashier who is an older dark skinned lady was very rude to me. Her way of dealing and talking to me was in a shouting and abusive way. First of all, the people at the checkout should inform if goods must be sealed if you want to exchange, but no one asked me and no one at the checkout gave me proper information before I paid, nor are there signs informing about this. I was accused that it is my fault and obliged to say and read on the receipt after I have paid. Think of those who try on the underwear in the store, making it unhygienic, but the staff does not force them to buy tried-on goods. Even when I checked makeup and used tests, she came to me and said not to open. She considered me a stupid person. Now I don't want to shop there, and even my daughter boycotts the store and doesn't recommend lindex vällingby because of her. We prefer to buy in kappahl and other stores. Hope that lindex vällingby will implement improvements, especially when it comes to information and treatment of customers.
    2 people found this review helpful 👍

  • 5/5 Sarah K. 5 years ago on Google • 85 reviews
    Love shopping here.Great prices
    1 person found this review helpful 👍

  • 3/5 Susanne R. 1 year ago on Google • 17 reviews
    Too few larger sizes did not find my size
    1 person found this review helpful 👍

  • 1/5 Le L. 3 years ago on Google • 389 reviews
    Very upset! 1) All fitting rooms were closed, so customers are forced to buy everything they want to try on (incl. all sizes) at home and then go back to return it. CRAZY! You may not have the money or opportunity to do it! 2) Queue. Because of all the practice, a checkout line formed throughout the store. I have a hard time seeing how this can be a solution to the Corona problem?! The queue was tight because one seller is inexperienced and there were several conflicts due to open purchase. I've been standing for 20 minutes. in line with people in front and behind me! 3) Open purchase. There are big signs hanging 60 days open purchase but a customer in front of me was denied a return of a sale item (half the store is on sale) because it turned out that it is only 2 weeks open purchase at Rea?! And you can only see that on a receipt (the micro text) after you have completed a purchase?! Stop deceiving your customers, print equally large signs about SALE items! 4) You are greeted by salespeople with sour grimaces at the checkout who try to prove that this is how it should be! One has closed the cash register despite the queue and when customers in the queue got upset, she replied with a fake smile and annoyed tone that "I'm done for the day" despite the queue to the children's department "That's the way it is". What kind of answer is that? It should NOT be like that! Two salespeople are left to manage the entire store (one is a new/inexperienced one who has been standing behind the cash register with a nonchalant grimace the whole time). You should be extra happy that you have any customers at all! People are still in a state of stress after the Corona spring and many, despite their small means, try to enjoy themselves with some kind of shopping. But you with your "innovatively cunning" rules and disinterested staff only create frustration at the customer's expense! It's pure fraud! Close all physical stores and leave online only if you can't treat customers well!

  • 5/5 mohammad m. 2 years ago on Google
    (Translated by Google) A good place with beautiful dresses and good prices. and appropriate (Original) Ett bra ställe med vackra klänningar och bra priser. och lämplig
    1 person found this review helpful 👍

  • 2/5 Ricard F. 4 years ago on Google • 247 reviews
    Expensive. Lots of plastic in and on their clothes.

  • 3/5 Noemi F. 1 year ago on Google • 160 reviews
    The premises and staff ok. Clothes have decreased in quality

  • 1/5 Suzan G. 2 years ago on Google • 73 reviews
    Staff are responsible for customers hitting and hurting their children in stores. Not saying it's not okay. The sickest thing I've ever seen. A mother with 3 small children. The smallest hides, the others search. When they find him, I see how the mother pulls and tears the child and hurts his face. She pushes/hits her hand/fist 2-3 times against the child's face. The child begins to cry. I tell her not to hit her child. I get upset and the clerks just say calm down. Nothing that this kind of thing must not occur in our store but says that "I did not see" no you did not see but I saw and react and say nothing. Just telling me to calm down. This is the sickest thing I've ever seen. Yuk. Boycott lindex for what their staff stand for react. No one in the store reacts. A child doesn't just cry because he hides and is found.

  • 3/5 linnea ďż˝. 2 years ago on Google • 71 reviews
    Ok

  • 5/5 Lis J. 8 months ago on Google • 3 reviews
    Always nice staff and helpful

  • 5/5 Antiha S. 2 years ago on Google
    (Translated by Google) Shopped for what I was looking for, cotton tops The store would benefit from stronger lighting away by the underwear. (Original) Handlade det jag sÜkte, bomullstoppar Butiken skulle tjäna pü starkare belysning borta vid underkläderna.

  • 5/5 Amparo G. 2 years ago on Google
    Mycket bäst! 🥇 ⭐⭐⭐⭐⭐⭐

  • 4/5 Ingela A. 2 years ago on Google
    (Translated by Google) Clean and tidy. Friendly staff (Original) Rent och prydligt. Trevlig personal

  • 5/5 Heljä J. 1 year ago on Google
    (Translated by Google) Lindex is my favorite store, there are clothes for small and large (Original) Lindex är min favoritaffär , finns kläder fÜr smü och stora

  • 4/5 Gunilla Gustafsson R. 2 years ago on Google
    (Translated by Google) Large selection of women's clothing. Friendly staff. (Original) Stort utbud damkläder. Trevlig personal.

  • 4/5 Maria L D. 2 years ago on Google
    (Translated by Google) Nice shop with a nice selection, fresh and nice staff. (Original) Trevlig butik med fint utbud, fräscht och trevlig perosnal.

  • 5/5 ove m. 1 year ago on Google
    Fick jättefin hjälp och hittade det jag ville handla.

  • 4/5 Anders W. 1 year ago on Google
    Hittade vad sĂśkte

  • 5/5 Triska D. 2 years ago on Google • 1 review
    Nice staff and find store I love them. There are Can't bear to write You are so kind and happy🌹🌹🌹🌹🌹🌹🌹🌹


Call +46 10 452 60 51 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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