We normally never go to a travel agency, we did so because of the situation - bad advice, they basically use a search engine, we can do better ourselves and get cheaper offers. We wanted to spend up to 1500 EUR - the first question was: "But per person, right?" Completely off topic, we already gave us a price overview in advance. This was about a trip to Greece - the employee had never been there and had no knowledge. A genuine interest in your job might help here - you can get all the information within 10 minutes and I think Greece is a standard destination. Nicely furnished shop in a central location, hence 2 stars

(Translated by Google) We were given the wrong advice and are now sitting in a hotel that does not correspond at all to what we told the lady. When asked by phone, she was also not accommodating to ladies on the phone. (Original) Wir wurden falsch beraten und sitzen nun in einem Hotel, dass überhaupt nicht dem entspricht, was wir der Dame mitgeteilt haben. Bei telefonischer Nachfrage zeigte sie Damen am Telefon sich ebenfalls nicht kulant.

I have already booked four trips through this travel agency and the strong service/solution orientation is particularly evident in this special phase, with constant rebookings etc. I just spoke on the phone again with Ms. Fischer, who didn't have any good news about my upcoming trip, but at least she presented it in a very friendly and competent manner - thank you very much for that.

Never going to use tui again. Very poor service, hotel and then no refund from Madagascar

Very friendly travel agency with professional travel advisors. You will receive polite and quick advice. Even though we haven't made a final booking here yet, we would like to come back.

Well, you ask about a vacation, give a budget, approximate travel destinations and which destinations should not be. The budget has been met Not travel destinations However, we hit destinations we didn't want very well. At school we would say, calculation error is correct, result is incorrect. I'd rather take care of the vacation myself.

A super nice welcome, an atmosphere and warmth that makes you want to go on vacation. If I travel, I will book here!!!

Very friendly and helpful and the coffee was very good. Keep it up.

Super nice travel agency, and extremely competent, friendly and nice advice from Ms. Klöppel. The customer's wishes are taken into account 100%, reports from personal experience, all individual wishes are taken into account and no attempt is made to sell you anything. Really super good!

The first address in Düsseldorf when it comes to the most wonderful time of the year! We booked all of our trips here and were always super satisfied. Nice, friendly and competent advice :)

(Translated by Google) Thank you for reimbursing my trip! (Original) Vielen Dank für die Erstattung meiner Reise!

(Translated by Google) Friendly, targeted, competent. If you want advice, you are in good hands here. (Original) Freundlich, zielgerichtet, kompetent. Wenn man sich beraten lassen möchte, ist man hier gut aufgehoben.

(Translated by Google) Nice service. listen good. Good fair form. You can book the Thalys. Everything went well in an hour. fair good ok (Original) Netter Service. Gutes zuhören. Gute faire Form. Man kann den Thalys buchen. In einer Stunde hat alles geklappt. Fair gut okay.

We have been customers of Tui Düsseldorf for many years, even of its predecessor KÖ 27. It's nice to be looked after for years by an advisor who knows our "taste" and always has great suggestions. At this point, many thanks again to Ms. Schneider

I have often booked trips and holidays at Ms. Scherzinger's TUI travel agency and have always received very good advice. For me there is no other alternative in this regard, and the atmosphere is wonderful too.