This Pizza Hut is new to the area so we thought we’d give it a shot vs going to our normal pizza place! Tried to order online with the coupons that were just sent to the house...didn’t work...said they were expired even though it said it expires in May of 2019 on the actual coupon!! Customer service sucked!! Talked to the “manager” because the guy I spoke to first didn’t know how to handle the situation! I very patiently waited about 6 minutes...then the “manager” got on the phone and sounded like the turtle from Finding Nemo, but eventually got my pizza ordered! Was told the pizza would be delivered in about 40 minutes...over an hour later we got our sad little pizzas!!

Wow, I hate handing out a 1 rating...but they brought it on themselves. On September 12 at 7pm we ordered 3 large pizzas for pickup. At 8:30, after waiting at the store since 7:30, they announced to me that they were about to start the pizzas, but they were out of deep dish crusts. No calls, no pizza after 90 minutes, and no apologies. I would have so appreciated a call just canceling our order instead of wasting 90 minutes of my time. This is probably the worst experience I've ever had, anywhere, with pickup. I'll be avoiding this place for quite some time.

Short chubby short hair white lady servicing the counter tonight at 9:50pm racially profiled my brother in law when picking up my order. She said “make sure he doesn’t run out with the order” and he had come inside to pick it up because this place only had a one driver on schedule. The order was already paid for but if this ignorant worker had done her job she would know it was already paid for. Disappointed

It's a pretty solid Pizza Hut. The staff are friendly and the food comes out hot and in a timely manner. In the past, their organization would have been questionable, but over the one and a half years since I've lived in Sugar Hill, their service has improved and and they've been consistent with delivering a satisfactory experience. Furthermore, what makes prompts me to give this Pizza Hut a 5 star review is the few times their staff has been extra homie. One time I asked for crushed red pepper, expecting them it to be free but Pizza Hut stopped offering red crushed red pepper in the form of a packet and now they offer it in a larger quantity in a form of a container with the cost of $1. The guy working there gave me this crushed red pepper for free and that has left a favorable impression of this establishment.

We consistently have great service (under the circumstances) and delicious thin & crispy pizza with a good amount of pepperoni.

Met Matt today. He was very friendly and helpful and even engaged in conversation with me when I picked up the fundraiser pamphlet. Please give him a bonus or raise. It’s very rare to find establishments with good customer service.

The customer service was great, employees greeted me when I walked in, they thanked me when I left! The food was hot and very tasty.

Shelby was very friendly and sweet! The place is always so clean and everyone's very professional. My pizza was exactly what I ordered and loaded with toppings, they do not cheap out. Thank you!!

This Pizza Hut is a good location due to its high speed delivery and fresh ingredients! They are always friendly inside and working hard to get your pizza and wings to you! Highly recommend if your looking for a fast and fresh pizza in the area!

I've ordered from this location several times. My food is almost always ready when I arrive for pickup. The younger staff are sometimes not overly observant but never to my detriment

I called a day before to let them know I would need 17 personal pan pizzas for my class. The crew was so pleasant on the phone and appreciative that I called ahead of time because they only make a handful of personal pans a day. Fast forward to the next day, my pizza’s where ready at the correct time and they even bagged/labeled them according to the pizza type! Everyone spoke when I arrived and they even offered to help take the pizza’s to my car! Thank you guys for being kind and prompt!

Good hot food at a good price. What else can you ask for take out?

Pizza's meh. 5 breadsticks and this tiny little cup of sauce? 👎🏻

Should be zero stars!! Ordered on pizza hut’s website, get a text message saying my order will be delivered by DoorDash, receive another text 10 minutes later saying my order was delivered. Go outside nothing there, checked outside camera no one ever came. Called store they told me they will transfer me to a supervisor for online orders. Stayed on hold for over 30 minutes no one picks up. Now I’ll have to call and dispute the charge.

We order from this Pizza Hut regularly for delivery or pick up. They’ve always been polite and the drivers are usually quite timely in their delivery. (We all have bad days) overall, very pleased with the pizza and the service, would recommend to anyone interested.

The worst pizza I have ever eaten. A Digiorno pizza is better. So bad I hope I don’t get sick from it.

They got good food and they pile it on! I have family to feed and it's like I'm ordering for the entire Atlanta Falcons Defensive Line. The staff here does an outstanding job. Thanks Yawl !

The store was having a busy night with lots of deliveries and our pizza arrived lukewarm. We called and they brought us a new pizza in 20 minutes that was piping hot. It was close to their closing time and they brought us two mediums instead of one large! Such great service- highly recommend!

I ordered a pizza and since I spoke Spanish the workers of the Pizza Hut on the night shift were making fun of me

I've gotten pizza, sticks, and pasta here so many times. The people know my name and are courteous and great at suggesting what items would pair well, as well as any specials/meal deals that would fit what I want. And they're pretty quick considering how busy they get. I've never had to wait more than 10 mins for an order, but I wasn't going in during busy times. If its really busy, it would probably be good to order online or call ahead

A great place to stop by if you're suddenly feeling hungry for pizza + pasta. The food was 10/10 for Pizza Hut, and there weren't any delays for our walk-in order. Our cashier also quickly helped fix our order since I misunderstood something at first, but she quickly refunded everything I didn't want and was really kind. Shout out to Dawn for her service!