Hussel chocolate shop image

Hussel chocolate shop

Cafe Coffee store Gift shop Deli Candy store Tea store Confectionery Chocolate shop

😠 I was at the shop yesterday morning, (23.01). I love the products but the two girls in charge were rude and unpleasant. They have no idea what customer service is. Shame. People often mention chocolate, eine, nicht,


Address

Europa-Allee 6, 60327 Frankfurt am Main, Germany

Website

www.hussel.de

Contact

+49 69 74093812

Rating on Google Maps

3.80 (44 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: chocolate (12) eine (7) nicht (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rocco F. 4 years ago on Google • 3 reviews
    I was at the shop yesterday morning, (23.01). I love the products but the two girls in charge were rude and unpleasant. They have no idea what customer service is. Shame.
    2 people found this review helpful 👍

  • 1/5 홍선기 7 months ago on Google • 3 reviews
    Koreans, never go there. It came out at 18.43 euros, so I gave it a bill for 58.43 euros to get some change, but they couldn't even calculate it, so they gave me 5 euros less, and then asked me to give them 2 euros more. The response was unfriendly, but in the end, they took 3 euros and asked for a refund. . It's ridiculous, unfriendly and the worst.
    1 person found this review helpful 👍

  • 1/5 Ali A. 2 years ago on Google
    Mitarbeite tragen keine maske zumindest nicht da wo sie sein soll aber die gäste werden respektlos aufgefordert eine zu tragen . ich trage während der arbeit selbst 10 std eine Maske . Als ich die Filiale betreten habe wurde ich nicht begrüßt oder sonst ähnliches , mir wurde unhöflich mitgeteilt das man eine Ffp 2 maske brauche , von nem Verkäufer der seinen job nicht ernst nimmt weil er die ganze zeit keine maske an hatte und eine laune an den tag gelegt hat die nichts im verkauf oder im umgang mit menschen zu suchen hat .Er war wohl selbst mit seinem privaten zeug so beschäftigt das er sich um die gäste vor ort nur zweitrangig kümmerte . das war der letzte besuch solange sie so unhöfliche Menschen beschäftigen . lassen sie mal einen test käufer kommen und schauen sie selbst ;) ich arbeite direkt gegen über und kann ihnen gerne eine schulung im service bereich anbieten . liebe grüße (Translated by Google) Employees do not wear a mask, at least not where it is supposed to be, but the guests are disrespectfully asked to wear one. I wear a mask myself for 10 hours at work. When I entered the branch, I was not greeted or anything like that, I was told rudely that you need an FFP 2 mask, from a salesman who doesn't take his job seriously because he didn't have a mask on the whole time and was in a mood for the day who has nothing to do with sales or dealing with people. He was probably so busy with his private stuff that he only cared about the guests on site as a secondary concern. this was the last visit while you employ such rude people. let a test buyer come and see for yourself ;) i work directly opposite and can offer you training in the service area. Best regards
    1 person found this review helpful 👍

  • 5/5 Вяра �. 6 years ago on Google • 191 reviews
    Greatest Charlie stocks I've ever tasted! Lots of beautiful chocolate figurines and presents available for everyone you might think of. Price range covers all budgets. Beautifully arranged in Skyline mall at the Messe.

  • 5/5 Marvin 2 years ago on Google
    (Translated by Google) The staff was very friendly. Even though I only bought a small item, the saleswoman went to great lengths to pack it. (Original) Das Personal war sehr freundlich. Obwohl ich nur eine Kleinigkeit gekauft habe, hat sich die Verkäuferin sehr viel Mühe beim Verpacken gegeben.
    1 person found this review helpful 👍

  • 5/5 Flavia S. 6 years ago on Google • 163 reviews
    The truffles were delicious and it's in a very convenient location.

  • 5/5 Jav W. A. Van Der W. 5 months ago on Google • 150 reviews
    Wonderful staff member, chocolate selection is to die for, the chocolates are super delicious, and easy to find in Skyline Plaza.

  • 5/5 A S. 6 years ago on Google • 52 reviews
    There were so many chocolates that it was a waste to eat them.

  • 5/5 John W. 4 years ago on Google • 29 reviews
    Great range of hand made chocolate quite expensive

  • 4/5 Anna T. 2 years ago on Google
    (Translated by Google) Less choice of chocolate than 5 years ago. Some of the things that were good no longer exist. More rubber stuff and coffee than before. Dear employees. To good to go works great. Advice good. (Original) Weniger Auswahl an Schokolade als vor 5 Jahren. Einiges, was gut war, gibt es nicht mehr. Mehr Gummikram und Kaffee, als früher. Liebe Angestellte. To good to Go klappt super. Beratung gut.

  • 4/5 Cars T. 2 years ago on Google
    (Translated by Google) Very friendly staff, gifts are packed at no extra charge. Delicious chocolate gift ideas. (Original) Sehr freundliches Personal, Geschenke werden ohne Aufpreis verpackt. Leckere Schokoladen-Geschenkideen.

  • 1/5 1453 �. 2 years ago on Google
    (Translated by Google) Now try to sell the dirt that nobody in the shop wants to buy via Lieferando (Original) Den dreck den im Laden keiner kaufen will versuchen sie jetzt über Lieferando zu verscherbeln was ist das Bitte für eine Auswahl greift euch mal an kopf das ist doch nicht euer ernst aber mit den dummen kann man es ja machen

  • 1/5 Andreas R. 1 year ago on Google
    (Translated by Google) Unbelievable cheek at the prices to sell old chocolates that taste like expired chocolate. I've rarely eaten anything as unappetizing as these chocolates. (Original) Unglaubliche Frechheit bei den Preisen alte Pralinen zu verkaufen die wie abgelaufene Schokolade schmeckt. Hab selten so etwas unappetitliches gegessen wie diese Pralinen.

  • 5/5 Ruchi 4 years ago on Google
    Arjun Bhooshan

  • 5/5 Andreas O. 1 year ago on Google
    Der richtige Ort, für alle die gute Schokolade lieben (Translated by Google) The right place for everyone who loves good chocolate

  • 1/5 Stefanie 1 year ago on Google
    (Translated by Google) Standing today (January 6th) at 1 p.m. in front of closed roller doors. No light and no information. That doesn't work at all:-(((( (Original) Stand heute (6. Januar ) um 13Uhr vor verschlossenen Rolltoren.Kein Licht und keine Info.Das geht gar nicht:-((((

  • 1/5 Kai-Oliver Brand (. 1 year ago on Google • 1 review
    Deceptive packages for Easter: Packages look like they're filled with chocolates, but there's a plain milk chocolate egg underneath. To do this, goods marked with prices are weighed again and are then suddenly said to be more expensive. The chocolate is also often tarnished and therefore appears to be older. When I spoke to the saleswoman, she became cheeky. Conclusion: Just don't go!
    1 person found this review helpful 👍

  • 5/5 Liliana Ambree R. 1 year ago on Google • 1 review
    they have a nice little pet mouse that loves to eat crumbs off the floor when the shop is closed! 🐁🥰

  • 4/5 Sugar L. 1 year ago on Google • 1 review
    I come from Lüneburg to Frankfurt every year. The path always leads me to Hussel in the Skylinecenter. Some negative statements surprise me very much. I would love old chocolate too, but is that really true? I haven't received old chocolate in years. Neither in my personal purchases nor in my orders. In addition, Husself branches are subject to constant controls. You can recognize old chocolate. The staff was always friendly and nice. But you could also talk to the staff calmly and calmly and tell them what's wrong. Greetings from Lüneburg and see you soon


Call +49 69 74093812 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ No-contact delivery

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