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HAFANA

Travel agency Bus tour agency

👍👍 Sebagai warga Purwosari dan mungkin juga mewakili warga sekitar Lawang Purwodadi Pandaan yg merindukan bisa bepergian ke Surabaya PP dgn cepat via tol panjang seperti dulu. Mohon PO HAFANA bisa mengakomodir kebutuhan kami. Terima kasih People often mention Malang, crew, Surabaya,


Address

Jl. Gunungsari No.17, Sawunggaling, Kec. Wonokromo, Surabaya, Jawa Timur 60254, Indonesia

Website

www.hafana.co.id

Contact

+62 31 5666628

Rating on Google Maps

4.00 (90 reviews)

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Featured Reviews


Frequently mentioned in reviews: Malang (9) crew (8) Surabaya (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Insomnia 1 year ago on Google
    Sebagai warga Purwosari dan mungkin juga mewakili warga sekitar Lawang Purwodadi Pandaan yg merindukan bisa bepergian ke Surabaya PP dgn cepat via tol panjang seperti dulu. Mohon PO HAFANA bisa mengakomodir kebutuhan kami. Terima kasih
    3 people found this review helpful 👍

  • 1/5 Rendy W. 2 months ago on Google • 145 reviews New
    Non-AC PATAS buses. Expensive pay loss (Wednesday 06/03/24 - Sby at 7.45 am)

  • 5/5 Ilyan B. 4 years ago on Google • 5 reviews
    Thank you Hafana for taking us on holiday to Banyuwangi. 5 star tourist buses for the comfort of their fleet, clean interior, fragrant pillows and blankets. Top Markotop service.... The driver and crew are very polite, friendly and patient. Our best regards to the bus crew, Mr. Syaiful and Mr. Agus. Tourism using the Hafana bus really doesn't hurt...
    1 person found this review helpful 👍

  • 1/5 zahra d. 1 year ago on Google
    Bus sudah full tpi tetap di paksa masuk, posisi tau full di atas bus. Katanya ada yg ksoong di depan suruh cari sendiri, endingnya malah di suruh duduk ngemper di bawah tepat samping sopir. Harga tiket 35 disuruh bayar hanya 25 plus tidak di kasih tiket pula. Apakah manusiawi ? Dengan tidak adanya safety dn kenyamanan. Saya sudah marah marah, bukannya berhenti malah jalan terus saja, apakah sya harus melompat dengan keadaan seperti ini ? Jujur bener" emosi sepanjang jalan. Apakah sop memang begitu ya ? Walah sudah full tapi tetap berusaha ambil cuan dengan cara penumpang tidak kebagian tempat duduk yg semestisnya ?
    1 person found this review helpful 👍

  • 1/5 Radin M. 1 year ago on Google
    Sangat mengecewakan. Saya komplen krn di tengah tol malang ke sby penumpang di oper ke bis lain. Tapi kami di carikan unit yang busnya juga full penumpang. Armada bis kalian itu banyak, harusnya kalian carikan unit kosong. Berdiri dari mlg-sby lumayan jauh dg tarif yg sama!! Chat admin ig, malah membalikan menyalahkan penumpang yang komplen. Buruk sekalian pelayanan kalian.
    1 person found this review helpful 👍

  • 5/5 Isa Ikbalul S. 5 years ago on Google
    Bus Patas Malang Surabaya dengan fasilitas terbaik di kelasnya
    1 person found this review helpful 👍

  • 1/5 Fenggar Duta M. 3 years ago on Google
    (Translated by Google) The interior of the Patas bus heading for Surabaya, Malang, is not worthy of being said to be a Patas bus, hopefully it will be fixed again (Original) Bus patas jurusan surabaya malang interiornya sangat tidak layak dikatakan bus patas, semoga dibenahi lagi
    1 person found this review helpful 👍

  • 5/5 Miudesain I. 5 years ago on Google
    Busnya bagus2..owner2nya ramah2.. MasyaAllah tabarokallah.. Semoga tambah eksis di dunia perbus-an dan selalu mendapat tempat di hati para penggunanya.. Tetap dipertahankan
    1 person found this review helpful 👍

  • 1/5 Najma A. 1 year ago on Google
    Hati2 klo baru pertama kali naik,kita dkenakan tarif 2x lipat .tujuan sama tp tarif beda..biar pakai peci ternyata tukang tipu juga.. Semoga berkah..
    1 person found this review helpful 👍

  • 3/5 didik s. 5 years ago on Google
    (Translated by Google) Not a lot of fleet, less parking area (Original) Armada kurang banyak, parkir kurang luas
    1 person found this review helpful 👍

  • 2/5 Ridwan R. 9 months ago on Google • 26 reviews
    Same complaint, the bus was already full of passengers but it was still crowded together, I imagine 5 people should have been crammed together to make 6 people, only got a few seats, As a result from Surabaya - Malang felt very uncomfortable... the cost was still only 40 thousand even though it was crowded, ask for help please There are lots of reviews, please help with instructions from the team. Maybe in the future look for other buses besides Hafana.

  • 5/5 Cak N. 3 months ago on Google • 13 reviews New
    Malang Surabaya route departs in the afternoon 👍

  • 5/5 Sulam S. 4 years ago on Google • 9 reviews
    Good

  • 5/5 Sir P. 9 months ago on Google • 5 reviews
    2 x tours using Hafana's fleet, the driver and crew are very nice the price is also affordable compared to other po really recommended success always po hafana hope to see you next time

  • 5/5 wiwin s. 5 months ago on Google • 5 reviews
    Subscribe every Monday morning, together with a group of fellow workers from Malang, we can go down to around Ahmad Yani Royal, Rsi Joyoboyo, I can also go directly to the garage near my house, the friendly crew sometimes gets discounted tickets because of subscriptions, we customers have memorized the schedule☺️ Clean, comfortable bus, audio doesn't hurt your ears, always healthy, Mr. Slamet et al, successful and increasingly good Hafana bus service 😇

  • 1/5 Nadya J. 9 months ago on Google • 3 reviews
    My last experience riding this bus! Not anymore. Taking the bus from Malang to SBY, taking passengers, don't think about the important thing, just money. At the back, there were 6 seats even though the seats were so narrow that there was a girl there, what a shame. Even beside the door there were 4 people standing. Critical!!! I gasped behind. No more going to Havana. Very bad

  • 1/5 ayu a. 2 years ago on Google
    (Translated by Google) the bus is old, it's said to be patas. pay dearly for convenience but get it even noisy (Original) bis udah tua di bilang patas. bayar mahal buat kenyamanan tapi dapetnya malah bising

  • 5/5 Putri W. 11 months ago on Google
    Terima kasih untuk tidak menyetel musik koplo di perjalanan rute sby-mlg.. telinga nyaman sekali..

  • 5/5 Muhammad Alifian W. 4 years ago on Google
    (Translated by Google) One of the autobus garage companies in Surabaya. Serving routes and tourism. With guaranteed customer satisfaction services. If you want to this garage, access is very easy. Its location is very strategic, on the side of the road. One bus is recommended. Jos anyway! (Original) Salah satu garasi perusahaan otobus yang ada di surabaya . Yang melayani trayek maupun pariwisata . Dengan jaminan pelayanan kepuasan konsumen . Jika hendak ke garasi ini , aksesnya sangat mudah sekali . Lokasinya pun sangat strategis , berada di sisi jalan . Salah satu bus yang recomended . Jos pokoknya !

  • 5/5 fahmiahmad 1. 2 years ago on Google
    (Translated by Google) The best crew experience when using the trsbt fleet (Original) Pengalaman crew terbaik saat menggunakan armada trsbt

  • 5/5 phie p. 2 years ago on Google
    (Translated by Google) I really like the service....thank you very much for what I found....even though I just took a bus and it fell....and thank God the crew found it...even though it's trivial but there are lots of memories🥰thank you so much found my stuff.... (Original) sukaaa banget ama pelayanannya....makasih banyak untuk barang saya yang sudah di temukan....padahal baru ini naek bis trus barang jatoh....dan alhamdulillah crewnya menemukan...meskipun barange sepele tapi banyak kenangannya🥰makasih bnyak sudah menemukan barang saya....

  • 3/5 Edwin M. 2 years ago on Google
    (Translated by Google) top hotel in Malang (Original) top hotel d malang

  • 5/5 Musiroh T. 2 years ago on Google
    Roti *LOVE* endul bingiiiiittttt

  • 5/5 Tidar V. 2 years ago on Google
    Salah satu Legenda Hidup sarana transportasi

  • 1/5 Desinta N. 5 months ago on Google • 2 reviews
    The marketing is really bad, forcing people to take the bus, they don't want to keep being forced. Don't want to take the Malang - Surabaya bus, use this bus. It's better to just take Bagong, even though it's narrow, it's the same as passing the toll road. it said 25 when it was drawn 40. what the heck
    1 person found this review helpful 👍

  • 5/5 Rifatus S. 1 year ago on Google • 1 review
    Kudos to the crew (Mr. Slamet and the driver) who were able to take the tour to Asmara Bay (JLS via Bantur) with a big bus and safely reached the destination (maneuvering well), I had time to confirm to the WA admin that you could actually go to Malang Beach, because there are several tourism POs that I have usually ask a medium bus. The bus facilities are also comfortable, the TV is also equipped with either a Mi TV Stick/Mi Box (you can watch various things) and the price is also affordable. For the WA admin, the response was also standard (working days), even though they didn't come directly when ordering, they were still served (until now I don't know which person it was). Thank You :)

  • 1/5 ZAKY HIKMATIAR R. 7 months ago on Google • 2 reviews
    I went up, the AC was hot and there was no cold, please repair it and pay attention to regular maintenance


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