5/5 Nayana M. 5 months ago on Google • 94 reviews
801
-
Specialty
Coffee
&
More
has
been
a
go-to
spot
for
many
coffee
enthusiasts,
including
myself.
However,
my
recent
visit
during
Diwali
was
a
tad
disappointing.
The
ambiance,
once
adorned
with
lush
greenery,
seems
to
have
lost
its
charm
due
to
the
natural
demise
of
many
plants.
The
lack
of
greenery
was
palpable
and
somewhat
detracted
from
the
serene
vibe
I've
come
to
associate
with
this
place.
The
cleanliness
of
the
seating
area
was
also
not
up
to
the
usual
standard.
The
tables,
chairs,
and
sofas,
which
are
usually
pristine,
were
marred
by
dust
and
scattered
bits
of
food,
creating
an
impression
that
the
maintenance
might
have
slipped
a
bit.
The
attention
to
detail
that
used
to
set
this
place
apart
seemed
to
be
lacking.
One
of
the
most
notable
downsides
during
this
visit
was
the
lack
of
sufficient
staff.
It
was
a
Saturday,
and
understandably,
the
place
was
bustling.
However,
the
shortage
of
personnel
was
evident,
leading
to
delays
in
service
and
a
certain
level
of
frustration
among
patrons.
Having
to
wait
longer
than
usual
for
orders
and
assistance
detracted
from
the
overall
experience.
Adding
to
the
inconvenience
was
the
manual
order
placement.
While
I
appreciate
the
traditional
touch,
it
seemed
a
bit
outdated
and
less
efficient,
especially
considering
the
number
of
patrons
and
the
limited
staff
available.
A
more
streamlined
process
could
significantly
enhance
the
customer
experience.
Despite
these
setbacks,
I'm
sharing
these
observations
with
the
hope
that
801
-
Specialty
Coffee
&
More
can
regain
its
former
glory.
The
charm
of
this
place
lies
in
its
attention
to
detail,
the
tranquil
ambiance,
and
the
exceptional
service
it
once
offered.
A
little
more
attention
to
the
maintenance
of
the
space,
possibly
introducing
more
automated
or
efficient
order
placement
methods,
and
ensuring
an
adequate
staff
presence
during
peak
hours
could
make
a
significant
difference.
I've
been
a
longtime
patron,
and
I
genuinely
hope
this
review
serves
as
constructive
feedback
for
improvement.
The
potential
for
this
establishment
to
shine
once
again
is
unquestionable,
and
I
look
forward
to
witnessing
its
resurgence
to
its
former
glory.
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