It's a nice but very green go family-friendly great for a good day out beats and BBQ

Can't say I'm able to compare it to any other similar accommodation however my stay was fine. Property is as advertised, 3.5 stars - nothing special but you get what you pay for so it's not bad bank for buck value. Only 10 minute walk from everything. Bed was nice and firm, clean linen and towels. Not sure about other units but mine was small, sofa bed was old and uncomfortable. Big balcony. Although they are suppose to charge $5 per night if you use a/c, I didn't get charged, maybe cause I stayed 9 nights, I don't know. Free garage parking. No nasty surprises so that's always good.

Very affordable. Short walk to the Surfers Paradise beach, trams and shopping. Great having a supermarket so close when you have a kitchen in your unit, although we were disappointed by the small size of the pots provided. Lovely to have a swim in the pool after a days sight seeing. Disappointed by the extra charges, $5/night for air-conditioning (we made do with fans and open windows), $5/night for sheets on the sofa bed is a rip off $1-2 would be more reasonable if there has to be a charge at all.

Amazing hotel, very clean and well kept, I would give 100 stars if I could ☺️ Thank you so much !

Such a good hotel, perfect location!!

Overall a nice place to stay, exterior and facilities are like the photos. The apartments are older, but are kept in good condition and have a lot of amenities like an iron, washing machine, and kitchen. If you are planning to travel with 4 people the pull out couch is extremely uncomfortable, we ended up sleeping on the floor instead. Additionally, there was supposedly wifi, however no one was able to connect or the connection was horrible. The location is very nice, located on chevron island and a short walk to surfers paradise.

- Room was clean, tidy, and had plenty of amenities (especially considering price point) - Pool was well maintained. - Staff who assisted me with booking and check in had great communication, even with contactless check in and out. - Parking was easy, and undercover. My daughter has anxiety and I chose your hotel as it seemed she would be most comfortable there. Not only was I highly impressed with Karana Palms, but my daughter LOVED staying there. Far enough away from the high-rises to keep her comfortable, but close enough to Surfers Paradise that we could easily walk from Karana Palms to Broadbeach and back. As we were there during public holidays the front desk was unmanned, but Jane was very helpful via txt (thanks Jane!). We also met a maintenance person in passing who was friendly and polite. Will definitely stay again when the opportunity arises.

The staff were lovely and I loved relaxing in and by the pool. I'm very happy I got what I paid for 🤩 The room was clean and comfy 😃

Staff were friendly and accommodating. I had a pleasant stay and rooms were tidy and clean. Great place for a relaxing getaway.

Location was the best experience about this resort. The room was avg bed was terrible, shower was broken. Did not see anyone in reception at all

Great self contained apartment. Close to everything. Staff are very helpful and friendly.will definitely plan to come back.

I'll start by saying the location is fantastic. Barely any traffic until you head across the bridge, right into the middle of Surfers Paradise. It's a 5 minute drive to anywhere you would need or want to go. We arrived around 7pm to find both our rear doors (one opening out from bedroom and one opening out from living room, both leading to a shared outdoor seating area) unlocked and open. Our main room light and fan also didn't work, possibly due to the remote being held together with sticky tape, leading to a very dark space at night. We used our phone torches to see what we were unpacking when we arrived. We then went for a shower, only to find that the most hot water you'll get is around 4 minutes worth. After that, it's cold, no matter the time of day. The next morning, we were getting ready to go out. My girlfriend had been walking to and from the bedroom and bathroom in the nude only moments before we heard our door unlocking and watched a woman enter our apartment. She apologised, said she'd not known anyone was staying in our room, and closed the door behind her. This woman didn't look like a cleaner, and didn't say whether she worked there or not. She just looked like a random civilian with a handbag over her shoulder. This unnerved my girlfriend quite a lot and she felt unsafe staying there without me after this. This actually happened twice, with another complete stranger just letting herself into our apartment while we were lounging on the couch in our underwear 2 days later, only to apologise, say she didn't know anyone was staying in our room, and left. This second woman also did not appear to be a cleaner. I've never stayed anywhere that expected me to clean the room/apartment myself after paying to stay there. It's said multiple times in emails, texts, the guidebook in the room etc that they fully expect you to leave the room ready for the next customer. So after reading reviews of people not having their exorbitant $250 cleaning deposits returned to them, we did our best to make sure the room was as clean when we left as it was when we arrived (although what room service and cleaners are for at that point, I do not know). Our dishwasher was stamped with a "does not work" sticker upon our arrival, and there was no plug for the sink, so doing the dishes was a tremendous waste of water. On top of these things, the apartment was clean enough, but very poorly maintained. Mould in drawers, kitchen cabinet doors hanging off, broken furniture, missing/mismatched cups, plates and utensils etc that also had to be cleaned before use, the broken dishwasher, among other things. There are some odd hidden fees that aren't made aware to you until the day of arrival or even upon arrival. Air-conditioner use is an additional fee that you don't know about until arrival, extra charges if you want a blanket for your bed (the bed only has an undersheet and a very thin throw rug, my girlfriend slept in track pants and a jumper every night while we were there and was still cold), if you don't want to use the same towel for a week, it's an extra charge for clean towels. And then there's the ridiculous $250 cleaning fee that doesn't get returned to you if you don't perform the room service yourself before checkout. If you aren't going to be spending much time in your apartment this isn't a bad spot due to the centralised location, but if you're not a tourist and are going to spend a bit of time in your apartment, go somewhere else. Also, if you own a 4wd or SUV, it probably won't fit in the 2.1m Max underground parking, but we didn't have an issue finding parks out on the street.

Lovely stay here. Close walk to everything you need. Some great restaurants giving it a go or head over to surfers for a bit more variety. Rooms are comfortable have everything you need for a short or long stay. Hosts are lovely. Checkin and check out is easily done with msg and links. If no one is attending the reception, just a phone call away. Pool is heated to perfect temp for someone like me who hates cold water. We stay alot of places for work, and this is one of the nicest with a fair price. If you’re not fussy this is perfect.. FYI No ramps or elevators was a little hard for mum with pram, but doable.

A DUDGEON! BUYERS BEWARE!! This one bedroom cost us more than a high-rise hotel and from the minute we walked in, a strong smell of bleach could be smelt (so bad we vacated for hours). Then, we began to notice the facilities that did not work: No light in the bathroom, a hole in the wall, rubbish under the bed, an unusable fold out sofa (we slept on the floor). To add to this, we could hear everything our neighbours were doing thanks to the paper thin walls of this building which saw to it that none of us slept well the whole night. We contacted the owner to request a refund only to be told we were not entitled to one, and to add to this - they withheld an additional $250 on top of the room fee which did not return even after we checked out ($299). The worst experience of my entire 2 weeks in Queensland. I would avoid this place at all costs, it appears to be a sleazy place to crash for young party goers who are not fussed about accommodation.

I spent two and a half weeks there with my partner. Everything was very clean, spacious and in a good location BUT we arrived at 9:20 a.m. before check in time and there was no one at reception to attend us. We had given notice of our arrival time!! We had to call them from the number of a unknown since we had no Australian number yet and wait for them to send someone. After more than 28 hours of flights what you least want is to wait to leave your bags in reception. Except that, all right!

A very nice offering in the heart of the gold coast. Close to Home of the Arts and Surfers Paradise, just a perfect location.

My time here was great, there’s nothing bad to say. The location was great, price was insanely affordable, what else :)

I had a lovely experience here. Id stay here again - Great price, amazing location, management and staff were lovely.

Definitely not value for money. This place needs a lot of attention and so many things were in bad condition or outright broken it was unacceptable. The cold tap in the bathroom basin didn't work. The bathroom ceiling was also covered in mould and the the towel rail was only connected by one screw so unusable. The air conditioner appeated to be about 20 years old and held together by sticky tape. It was noisy and not very cold unfortunately. Overall the place would be nice if they did some work to renovate and maintain it.

Lovely service and clean room for a great price!

Place was very close to Surfers Paradise, and technically had everything they advertise, but beware that everything advertised is going to be of C- quality. For example, the internet is free up until 100mb a day (pay for more, but the slowest ever, don’t do it!), ceiling fans were loud and dials messed up, AC is $5 per night, has a full kitchen with an oven (but no oven gloves, and dirty knives so blunt they can’t even cut onions). Laundry works great sans the rusty clothes horse, so at the end of the day if you are staying for a short period it is bang for buck but do not expect more than that. I would recommend it for anyone on a budget, but don’t expect to have an easy ride!

Reasonably cheap but facilities weren't great. Soap holder in the shower was broken. No tongue on the bedroom door to shut it. Fridge door could open by itself. Missing a lot of springs in foldout sofa. No cable TV and have to pay $5 extra per day to use air con. Not enough chairs or crockery and cutlery for 4 people.

This was absolute putrid! We stayed for 10 minutes and I’m allergic to mould! I broke out in hives almost instantly, struggled to breath and the staff on the phone spoke with attitude as to if I was being a princess about it all! I live on property and I sleep in a swag 10 days at a time I can handle roughing it! But when you pay that much for something which isn’t cheap at all, you’d expect up keep in them. I lifted a blanket from the cupboard that was crazy heavy and realised there was no way that it had ever been washed as it was brown/yellow under neath! Never ever stay at this place ever!! We ended up staying at the crown plaza hotel for $153 a night! And were over the moon about hoping into a clean comfy bed after a huge day of travelling!

Veey poor. Main light wasn't working. the bathroom window was stupidly low for just next to a toilet. Bathroom tap leaked constantly. Clock in the living room was far too noisy. Sign missing on the outside for one of the rooms. But the worst thing about the visit was the customer service. They refused to provide a refund or transfer to a different booking date (this is not commensurate with ACL) for a cancellation due to a bereavement in my partner's family (hence we thought I should go so that at least we would get our money's worth - although it meant that I could not attend the funeral). The reception staff were barely around. I had assist a couple of guests when they arrived. They were not helpful when I required a place to leave my baggage. My suggestion to others, don't stay here. There are so many other, better places in Surfers/Chevron.

Book at 11:52 pm 17/01/22 the room was advertised as 139 but turns out to be 170. It’s all good since it’s CHEAP!!! Gone late for dinner and a few drinks with mates I’m from Brisbane so better have a rest instead of going back. Arrived at the place at 2am there were 2 phone numbers that was posted on the door of the office there’s an intercom but not working tried to call and leave a msg till my battery died end up wasting my time for an hour before decided to go back to Brisbane lucky not so tipsy but really tired. I demand a refund though the room cannot be cancelled.