4/5 Mylène S. 2 years ago on Google
We
stayed
here
over
Easter
2022
with
our
dog.
The
hotel
is
perfectly
situated
close
to
the
vineyards
and
the
lake.
The
suite
was
clean,
spacious
and
with
a
nice
decor.
Bed
and
chairs
were
comfortable.
The
hotel
does
also
include
a
fine-dining
restaurant
which
serves
local
specialities.
We
had
the
filets
de
perche
one
evening
and
on
the
other
evening
the
wiener
schnitzel
and
spare
ribs
from
the
rotisserie
paired
with
lovely
wine
from
the
region.
The
cuisine
is
outstanding.
The
food
is
delicious
and
the
chef
even
comes
by
in
the
evening
greeting
all
the
guests.
Unfortunately,
the
staff
does
not
live
up
to
the
experience.
The
staff
is
not
attentive
(i.e.
we
had
to
order
water
twice
until
it
arrived)
and
they
are
not
passionate
about
the
food
or
willing
to
make
recommendations.
We
kinda
felt
sorry
for
the
chef
who
does
an
amazing
job
but
then
the
people
in
the
front
do
not
cheerish
the
food.
The
lack
of
attentiveness
also
showed
during
the
breakfast
buffet.
You
pay
an
extra
20.-
per
day
per
person-
but
the
size
is
quite
small.
There
is
one
bread
option,
croissants,
graved
salmon,
ham
and
cheese,
fruits,
you
can
make
a
hardboiled
egg,
coffee,
juices,
müesli
and
yoghurts.
Sometimes,
there
were
no
plates
and
no
cups
and
we
had
to
wait
for
staff
and
ask
for
it.
Some
days
some
items
were
missing
(yoghurts,
bread).
It
was
quite
disappointing
for
the
price
we
paid.
Apparently,
you
can
order
omelets
to
the
table
but
no
one
ever
told
us.
We
were
just
told
that
we
can
order
tea
from
the
staff.
The
lack
of
attentiveness
and
friendliness
also
shows
in
reception.
Upon
arrival
we
were
barely
greeted
by
the
receptionist.
She
seemed
more
annoyed
when
we
asked
where
the
parking
is
for
hotel
guests.
She
mentioned
designated
area
in
the
side
streets
which
we
could
not
find
and
after
asking
the
day
after,
we
found
out
that
there
was
a
tent
on
the
spots
from
a
festival
taking
place
last
weekend
so
they
were
not
available
and
we
had
to
park
the
car
somewhere
else
and
pay.
In
addition,
when
we
left
we
were
just
told
to
pay
an
amount
outstanding.
Only
when
I
asked
for
the
bill,
we
actually
got
a
receipt
to
check.
I
would
expect
staff
to
present
the
bill
first,
have
the
guests
check
it
and
then
we
can
make
the
payment.
We
have
stayed
and
eaten
here
many
many
many
times
and
it
was
better
in
the
past.
The
staff
unfortunately
does
not
live
up
to
the
beauty
of
the
hotel
and
the
outstanding
restaurant.