In general a great experience. Very stylish newly renovated rooms and nice food. Breakfast nice but a bit on the pricy side as a supplement for guests. 15 francs per head would be fairer. There was only one chair in the room where we could have done with two. Also we found it very disappointing that the whole restaurant was unavailable for guests on the evening of Friday June 30. It was booked for a function. It was raining and we had to take our 4 year-old child elsewhere. We really feel that the hotel should have reserved some spaces in the resto for hotel guests or provided some kind of food option in the bar area, especially as - we were told - they’d planned for this event weeks in advance. All in though we spent a great weekend here. Brilliant for small kids with the play area and Stoos is so beautiful. Big shout out to the Hungarian bar guy. Mixes a great Whisky Sour and I enjoyed a nice chat with him - top man! Staff very decent in general. 4.2 out of 5 overall.

3,5 ⭐️- We had a pleasant weekend during off-season in May. For kids 3-6 years old the fun park is a great addition to the hotel and since its entrance is located directly at the restaurant, it gives the parents a little time during breakfast, lunch or dinner. The rooms are very minimalistic, but also very clean. I‘m not a fan of the open bathroom design; you should feel really comfortable around your roommate, if you understand what I mean. We had the family room, which was two adjacent rooms with an open door, so we could use the toilet in the other room and close the door. The breakfast was really fresh and the selection was good. We don’t need a lot of warm options, so all was fine. The lunch and dinner meals that we tried were good, but not always great (Truffle (Great the first day) and Carbonara Pasta, grilled Aubergine (Great) Pizza Verdure). We would have been bored with the restaurant options after a few days, but that depends on how you plan your holidays. The bar was good the first day, but with a few more guests the second day, they were overwhelmed and the Amaretto Sour we ordered was nothing like the first day and basically not drinkable (plain lemon juice). For a weekend getaway, it is a nice hotel. However, it is quite pricey since everything costs extra - breakfast, lunch, dinner, sauna, fitness… the service is also minimalistic, which makes the high price even more questionable. I’m not sure if the price is really adequate, even for Swiss standards.

My partner and I recently stayed at Stoos Lodge, and while our overall experience was very pleasant, there was one significant hiccup that prevented me from giving it a full five-star rating. I will start with the positive: The hotel is very easy to reach with public transport. The automated check-in process was smooth, and the hotel is in general very modern. The hotel's central location was ideal for our needs, making it easy to explore the area. We booked the spa room, and it was delightful. The room was incredibly spacious, beautifully decorated, and with a lot of character. I particularly loved the hanging chair at the window. It was impeccably clean and offered a great view that added to the charm of our stay, plus very modern equipment. We were thoroughly pleased with the room and had a fantastic time there during our stay. In terms of value, we found a good balance between the price we paid and the structure provided. We opted for the breakfast, which was a good experience, the price was correct and the breakfast offer was varied and tasty. However, the one issue we encountered was the extreme rudeness of the restaurant staff. Our unpleasant experience occurred when we decided to visit the restaurant/bar for some coffee and cake around 21:30. As first-time visitors to the premises, we were exploring the (very large) restaurant/bar area to find a suitable seating spot. We were not causing any disruption, nor were we close to other guests. It's worth noting that the hotel has a family-friendly atmosphere with kids running around and some lively music at the bar, which was not a problem for us. After being there for no more than 1.5/2 minutes, a staff member approached us in an extremely rude and aggressive manner, demanding to know why we were there. When we explained that we were looking for a place to sit and looking at dessert options, he stated, "we are not a museum here, so no looking around; you are disturbing the guests." He then abruptly showed us the exit. We politely mentioned that we were hotel guests, to which he replied that we were disturbing "groups" (?). This encounter left me feeling threatened and humiliated. I have never experienced such treatment in a restaurant or any establishment before. While we understand there may be areas reserved for groups, it is the responsibility of the restaurant to clearly designate these areas or instruct staff to kindly inform guests and suggest alternative seating. Such an approach would have been both normal and respectful, and totally understood from us. Feeling reluctant to create a scene, I used the hotel's feedback function to express our concerns and disappointment. Regrettably, we received no response or apology from the hotel, even after our stay. This lack of acknowledgment and accountability for their staff's behavior is disappointing and reflects poorly on the establishment. Guests should not be subjected to such treatment, and it casts doubt on the hotel's ability to handle larger events or conferences professionally. Until the restaurant staff receives proper training in hospitality and customer service (you are not a club bouncer; you are in the hospitality business) I cannot recommend the Stoos Lodge fully.

Swiss minimalism set against a dramatic alpine backdrop. Simple, charming rooms. Surprisingly thoughtful food, with a range of superior vegetarian options. Spacious, well-lit conference rooms, with panoramic views of the valley. Steps from the funicular, and a short walk from various trailheads. An outstanding property run with a combination of Swiss precision and village warmth. (Aside: services are unbundled here — daily hotel room cleaning costs an extra 30 CHF, access to fitness center costs an extra 12 CHF etc.)

I had a great stay. The lodge is very modern, comfortable and clean. I visited the sauna which is very clean and relaxing. There are two sauna rooms (one at 90°C and another at 65°C), a steam room, and a tub to take cold plunges. I had pizza at the restaurant which was good. This is probably the only place in Switzerland that has free refills for soft drinks too which was a nice surprise. The view from the room was amazing with a floor to ceiling window. I even could see the milky way at night. The bed (Jensen bed) was also very comfortable. It's right next to the stoosbahn so it's very accessible to everyone.

Stoos Lodge is definitely in my favorite list. I would love to visit again to experience winter break. We visited in summer and it was perfect. Here are a few things I want to mention 1. View from the room is mesmerizing. 2. The room was very spacious with the big bathroom, including jacuzzi and sauna. It had French balconies 3. Everything was digitally self managed, including checkin and checkout, as well as a tablet that shows all the info 4. Big play area inside the hotel, an awesome place for families with kids as well 5. The breakfast menu was great, and also, the kids' food menu 6. I was a little worried if we could get everything we needed since the hotel is on the mountain but we were impressed by having all the options to buy all basic things and also other restaurants near the hotel. 7. Hiking spots, beautiful views, kind people I can go on writing 😊 since there is so much to enjoy. Cons They charge for room cleaning I wish I had more options to eat in chicken. No room service for food.

I spent one night at the hotel, ate dinner. Room with a view of the mountains was very spacious and nicely decorated. Both hotel and room were very clean! Very large conference rooms, well-equipped. Many attractions for children. Unfortunately, the huge downside was the need to pay for tap water in the restaurant - 5 chf. The same water that you can fill up for free in the hotel corridors! The concept of the restaurant does not appeal to me - as a buffet with higher prices. This is a new hotel, so I hope that all imperfections will be made up for.

Excellent hotel with lots of amenities. 1. Rooms - 5/5 2. Sauna - 5/5 3. Kid-friendly - 5/5 4. Breakfast - 5/5 5. Dinner/lunch - 4/5 (There can be more options in the menu) 6. Location - 5/5

Huge parks for kids to play on a rainy day, magnific view from the room, friendly staff, good food, very clean. Loved it Not sure why the gym gets charged 18 CHF (except for top rooms) though.

The rooms of this lodge are nice and very clean. The location is of course excellent and the prices are not outrageous especially for the location. However, our experience at the restaurant means that I cannot recommend this lodge. After a long day of hiking we decided to check out the hotel restaurant to grab a convenient bite to eat. We were then treated to some of the worst service I've ever experienced. It became clear pretty quickly that we were going to be treated like second class citizens as we are not German speaking and the waitstaff went out of their way to make sure we knew it and should feel bad about it. This is at a lodge that is clearly set up to be international, as the signs are in multiple languages. We were served by a male waiter in a bright purple shirt who immediately became aggressive, rude and condescending as we tried to order our food. When the food arrived he slammed it down in front of us with no comment and without looking at us. The German speaking customers were treated kindly and with a nice rapport whereas we were purposefully ignored and made to feel belittled. They were also served first and several guests who arrived after us got their food and bill long long before we did despite trying to get the waiter's attention. Every single interaction we unfortunately had to have with this specific waiter, from ordering to paying, made us feel so undermined and unwelcome it was truly a deflating experience to an otherwise beautiful day of hiking. Looking through other reviews it's obvious that it is only this particular member of staff who is causing the negative reviews, truly unfortunate that this individual is letting down an otherwise lovely establishment. If you are not German speaking I would say this lodge is a great choice as long as you never visit the restaurant.

The best hotel traveling with kids. Starting from the way up and finishing with nice service in the restaurant. There are some points to work with: 1) smoking area just in front of the entrance. Please place it somewhere else; 2) do not suggest your “excellent” restaurant in another hotel. Food was overlooked and out of balance. 3) they mixed up our billed for food. Just need to be more careful