1/5 Martin H. 1 year ago on Google • 26 reviews
Well,
I’m
usually
not
the
one
to
complain
too
harshly
but
my
“visit”
there
was
a
joke.
I
ordered
a
Latte
with
Soy
Milk
and
Syrup
for
a
whopping
7,50CHF
and
pretty
much
everything
that
can
be
done
wrong
to
that
coffee
was
wrong.
I
ordered
what
they
consider
a
large
one
but
the
cup
was
not
even
filled
half
way
and
the
milk
was
poured
into
the
coffee
right
out
of
the
fridge.
As
the
coffee
content
was
quite
small
anyway,
the
Latte
and
the
foam
were
cold
as
well.
Working
in
the
customer
service
industry
myself,
Iwould
personally
understand
a
lapse
like
that
if
they
were
busy
but
there
wasn’t
a
customer
anywhere
around
and
the
two
employees
were
bored
to
death
and
in
my
view
plane
old
lazy.
I
ordered
the
Latte
via
the
touch
terminal,
as
English
skills
aren’t
a
strong
suit
in
the
French
speaking
world
it
seems,
so
technically
I
should
have
been
able
to
just
pick
up
the
Latte
but
when
I
got
to
the
PickUp-Point,
first
I
had
to
wait
to
actually
be
noticed
(again…No
one
else
around)
and
then
I
actually
had
to
point
out
that
I
had
ordered
via
their
terminal.
Furthermore
the
employee
didn’t
show
any
emotion
whatsoever
and
simply
couldn’t
be
bothered
which
clearly
showed
in
the
Latte.
So
basically
what
I
got
was
a
cold
Latte
of
which
the
cup
was
barely
half
full,
with
terrible
service
and
for
a
far
too
high
price.
Every
selecta
vending
machine
would
have
produced
a
better
coffee
for
not
even
half
the
price
and
it
at
least
would
have
wished
me
an
“Enjoy
your
coffee”!
1 person found this review helpful 👍