Featured Reviews


Frequently mentioned in reviews: hotel (21) stay (7) staff (7) time (6)
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  • 5/5 Savarithai J. 11 months ago on Google
    I was here for a conference for a week and all I feel is grateful for the amazing food, stay and most of all to all the staffs working here, you people are the best. I would definitely recommend this place. The staffs are really kind, smiling and always happy to help. Thankyou so much. Location is great, services are excellent. All the best to the Eurotel Victoria team for future success.

  • 5/5 l s. 8 months ago on Google
    Beautiful location accessible by train and a short walk, there are many trails in the area and the staff was helpful to point to different options

  • 3/5 Ilya K. 1 year ago on Google
    I just came from a trip to Switzerland, where I stayed at Eurotel Victoria for five nights for a research conference. Pros: The location is extremely picturesque with convenient access to ski lifts. The rooms are fairly large, with plenty of storage space. The hotel has an indoor pool and sauna, both of which are really convenient amenities, especially in the winter months (although the sauna only opens at 4pm). The best feature is the breakfast buffet, which is really outstanding, particularly for a European hotel. There is also a free hotel shuttle between the hotel and the train station. The hotel staff are friendly and helpful, and make a real effort to address the guests' requests. Cons: In terms of amenities the hotel is quite dated. The rooms lack such basic amenities as a coffee maker/electric kettle, an alarm clock and a minibar. (Interestingly, in my room there was a charge form for a minibar, which I found in one of the closets, but the minibar itself was absent, although there was a small fridge.) Don't expect to find any bar soap in the rooms either. Instead there are squeezable containers filled with liquid soap+conditioner in the shower and next to the sink. The hotel has no vending machines, and the bar serves only beverages, with no food choices, even packaged ones, of any kind. If you arrive late in the evening or simply have a craving for midnight snack, you are out of luck. The hotel restaurant provides no regular room service, although it is possible to fill out a form for a continental breakfast delivery and leave the form on the room's outside door handle in the evening. In my opinion, the hotel elevator is so out of date that it presents a safety hazard. I have never seen an elevator with such a fast departure trigger. If you don't push to open the elevator door immediately after it stops at a given floor, the elevator will depart almost immediately if it has another pending call. I don't envy a person with disabilities or just an elderly person who has to use this elevator. The TV in the rooms has only one English language channel (France 24). They don't even have CNN and BBC. With a few basic upgrades the hotel would merit its four-star rating, but at the moment the hotel is solidly in the three-star category.

  • 5/5 Ruhafzo S. 1 year ago on Google
    Second time staying in this hotel and enjoyed it completely. They have an amazing staff starting from the Directors themselves. They are always helping their staff in the restaurant, reception or bar! I was not sure they were the directors in the beginning. As it’s the director who picked us up from the train station. I needed to go to the medical center and the directors drop me and picked me up. Coming from hotel background i have never seen it and never expected this service to be free! The restaurant has very good food, the bkf buffet has lots of choices. The servers at the restaurant are so efficient and very helpful and smiling all the time. Very kind and attentive to children. An free nany was available in the evenings for children. They organized cinema and dinner for children so that the parents could have some time alone! They organized a very nice carnaval dinner with very good food and lots of choices! The room was very quite and had a very good wifi service, as I was working, for me it was very convenient. If I needed to scan something the reception team very helpful and quick! Never waited long for something! We had a lady from the reception Silvia who was so kind and attentive to our girls, my girls loved her. And thorough out our stay we could see how professional this hotel was! It was obvious they give all their efforts to make their clients happy and amazingly it’s sincere, but not just they have to do it! I highly recommend this hotel!

  • 4/5 Henry G. 1 year ago on Google
    Very good for a long selling weekend. Only minor minus was that the hotel was very hot. Which is better than cold, but affected our sleep and which was solved the following night by opening the windows.

  • 5/5 Packed A. 1 year ago on Google
    This was our second time staying at the Hotel this time during the winter months. It was again amazing and what makes this place so special is all the outdoor activities right infant of the house. You can leave your car parked for your entier stay and do all on foot, or with the public bus, like visiting Glacier 3000. (which is a must) Absolutely love this please. Thank you again for your welcome!

  • 5/5 Ian M. 2 years ago on Google
    We stayed for three days in March 2022. The hotel is very well situated for the ski lift, but more important than that, the staff and management were wonderfully helpful. We opted to take their evening meal and the food was excellent. We had a most enjoyable stay, and I would recommend this hotel.

  • 5/5 Alex Burne (. 2 years ago on Google
    A stay we will never forget. My family, 2 adults and 2 young children have just returned from a week stay, our first time ski-trip. The hotel was wonderful and the stand-out point was the friendliness of the staff. The family-run hotel was so welcoming. We were collected from the nearby train station and helped with all our ski rental gear. We had a jnr suite room, which was clean, spacious and super comfortable. The second stand-out is the attention the Hotel gives to its food. The menus are super impressive and a foodies dream. Little touches like free chocolates for the kids, cinema nights and child care - brilliant effort from the hotel staff. Facilities are great. The pool was clean and the kids loved it. It was a little cold for the adults though. Short walk (5-10mins) to the mountain base lifts and a good boot/ski room. We loved our stay and hope to return! Bravo.


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