By far the best cigar lounge/business that I have ever visited. My wife and I were like kids in a candy store. I have never seen so many different selections of Cubans in one place. It took me about 5 minutes to process what my eyes were seeing. The staff was very professional and pleasant to deal with. They go out of their way to make you feel welcomed. If you are in Europe and a cigar enthusiasts you have to visit The House of Grauer

You cannot visit Geneva and not visit the House of Grauer. A combination luxury shop, museum, club, lounge and much more. State of the art decor with a sharp attention to every single detail. The walk in humidor is an experience by itself!

Beautiful amazing place great theme for cigar aficionado huge selection of cigars and accessories and it is a must to visit

Excellent service, fantastic variety of the finest cigars, and a very nice cigar lounge. Highly recommended! It's worth the visit!

What an amazing place! The cigar choices, the humidor, the art on display and the staff, all brilliant

Well , to begin with 5 starts isn’t enough for this fine establishment! Everything is upscale about it beginning form the luxurious building to how the staff treat the customers. They have very comprehensive collection of cuban cigars and some that are impossible to find elsewhere The lounge is amazing with leather armchairs and decorated with pictures of tobacco culture and many hot and cold drinks are available. Special thanks to Mr.Murad for taking care of me there and sharing his knowledge with me.

A wide ranged selection of vintage and regional cigars. I have to say one of the best collection in any cigar shop in continental Europe.

Spectacular house of Cigar. Great amazing team to help guide you through the entire collection. Found many rare cigars you won’t find anywhere else in the world.

A visit to House of Grauer is an unforgettable experience. With an impressive selection of premium cigars, knowledgeable staff, and a blend of classic and modern ambiance, it's a must-visit for all cigar aficionados. Truly, a Geneva gem!

great service ,great advice and good cigars stock ,thanks to the team specially Murad he advised for the best cigars

The main reason I was in Geneva last week was actually to visit The House of Grauer, a cigar shop that I planned to visit a couple of years ago, but could not realize due to Pandemic. I was starting to get excited when I saw the pink Chevrolet in front of the main door. The House of Grauer is not just a cigar shop, but a combination of a museum, club, lounge and others; all of them in a very luxurious environment together with a very professional and helpful staff. Special thanks to Mourade HENDOR, answering to all my questions patiently. So many different selections of Habanos in the Walk-in Humidor drove me crazy. After spending almost two hours, an extra hour was dedicated to enjoy the smoking of a GRAUER in the very comfortable lounge paired with an espresso. Thank You

A paradise for the cigar lovers

Formidable cigares. Outstanding service. Well you have to pay for it but it's absolutely normal!

As a beginner of cigar smoker I felt that have been dropped at the heaven of cigars, professional staff, variety of products. I have to call it a luxury cigar supermarket. It won't be my last visit for sure

Customer service was nice. Selection is good too. Unfortunately you cannot smoke the cigar in their lounge as it is members only.

One of the best cigar shops in Geneva

Most fantastic cigar shop I have ever been to. A cut above all others. Staff excellent, cigar excellent. Thank you

Nice place, really nice lounge. Massively overpriced NWs compared to everywhere else across Europe. No point going to this lounge when cigarworld's lounge in Germany is 65% of the price for New Worlds. Edit : Example : they want €320+ euros for a box of AJF Dorados which are €120-€150 in other LCDHs across Europe and even other stores in Geneva. They then called me to say that I shouldn't leave such a review because it's inaccurate. I find this quite distasteful as it's an accurate review. The lounge is lovely but the New World prices are not. Good Cuban selection at fair prices but New World's are a different story Edited to add justification and reduce the star rating due to awful service