Brezelkönig is a German chain of pretzel shops that has over 400 locations in Germany, Austria, and Switzerland. The company was founded in 1996 and is headquartered in Stuttgart, Germany. They offer a variety of fresh, hand-crafted pretzels, as well as other baked goods and sandwiches. Brezelkönig is known for its high-quality ingredients and traditional baking methods, and its pretzels are a popular snack and lunch option in Germany and other parts of Europe.

The quality has decreased massively. I have the feeling that the pretzel and sandwich have become a lot smaller and only have half as much topping. But the prices keep rising. It's a shame that profit was prioritized over quality and that the positive customer experience was completely removed from the product range. The employee, on the other hand, was friendly and that's why the second star.

Very friendly service and the cheese pretzel and cheese baguette we bought were still fresh at 9:30 p.m

(Translated by Google) I can only join. 1) The quality has dropped massively. (edibles) 2) coffee is OK 3) conditions depending on who is there OK but often really unfriendly 4) Have you ever tried to eat a buttered pretzel that felt like 500g? unbelievable! 5) partly also older pretzels that are processed, but nicely distributed with a system that is not always distributed at the tomorrow is (guess) 6) employees do not wear suitable clothes from my point of view, why are there no work clothes?? training pants see seer filthy and unhygienic. 7) the broom in my hand to clean up and not a second later the product is served... i don't even do it at home. anyway good luck with your "concept" I'm definitely not going anymore. (Original) Kann mich auch nur anschliessen. 1) Die Qualität hat massiv nachgelassen. (Esswaren) 2) kaffe ist OK 3) bedineung je nach dem wer da ist OK aber oft eigendlich unfreundlich 4) haben sie mal ein butterbrezel mit gefühlt 500g versucht zu essen? unglaublich! 5) teilweise auch ältere brezel die verarbeitet werden, aber schön mit system verteilt das es nicht immer am morgen ist (vermutung) 6) mitarbeiter tragen aus meiner sicht nicht passende kleider, wieso gibt es keine berufskleider?? trainerhosen sehen seher versifft und unhygienisch aus. 7) den besen in der hand zum aufräumen und keine sekunde später gibt es das produkt serviert... nicht mal zu hause mach ich das. trotzdem viel erfolg mit sem ,,konzept" ich gehe definitiv nicht mehr.

I used to like to visit the Brezelkönig in the underpass. Over time, it became apparent that small pretzels were mostly 'sold out' and suddenly the price was raised. This is understandable in the current situation. But I find it incomprehensible that the staff hardly looks at the customers, doesn't apologize when half the product range is sold out and is generally not as friendly as it used to be. This afternoon several customers in front of me didn't receive what they actually wanted to buy. Small and large pretzels were sold out, tomato mozzarella bread was no longer available and the hot dog was ultimately cold and with chicken sausage because there was no other choice. I hope this improves soon and as you can see from the rest of the reviews, I'm not the only customer who notices changes.

Ich habe mich heute auf mein z' Mittag gefreut. In Zürich Oerlikon gibt es ein Herr der ist einfach der beste, Er macht alles mit Liebe. Ich bin auch ein regelmäßiger Kunde! Aber ich war gerade vor einige Minuten heute 15. FEBRUAR Mittags am Bretzelkönig von Bahnhof Winterthur unten meinen Hot dog holen und es war so enttäuschend, der Herr mit der Brille gibt so eine unfreundliche Bedienung!!! Unglaublich!! Ich habe Ihn gefragt ob er mir mein Brot ein bisschen wärmen kann. Zuerst hat er es nicht gehört,. Möchte ich glauben. Aber als ich zum zweiten Mal fragte sagte er mir er " wir machen das eigentlich nicht" ich sagte ihn in Zürich bekomme ich es immer warm wenn ich danach frage. Und er sagte nein nicht überall!! Ich sagte doch!! Dazu auch noch die Pouletwienerli war nicht ganz warm. Es hat so geschmeckt als ob die Roh wäre. Ich habe mich nicht getraut zurück zu gehen wegen diese schlecht gelaunten Herr mit der Brille.Also mein Hot dog war schnell im mächster Abfall. Der Namensschild war auch nicht lesbar! Ich hatte am Schluss das Gefühl das dieser Herr mir einen Gefallen machte. Nie mehr werde ich zum Bretzelkönig am Bahnhof Winterthur!! (Translated by Google) I was looking forward to my z' lunch today. In Zurich Oerlikon there is a gentleman who is simply the best. He does everything with love. I am also a regular customer! But I was just a few minutes ago today 15 FEBRUARY at noon to get my hot dog at the Bretzelkönig downstairs from Winterthur train station and it was so disappointing, the gentleman with the glasses is such an unfriendly service!!! Unbelievable!! I asked him if he could warm my bread a bit. At first he didn't hear it. I want to believe But when I asked the second time he said "we don't actually do that" I told him in Zurich I always get it warm when I ask about it. And he said no not everywhere!! I told you!! In addition, the chicken wienerli was not quite warm. It tasted like it was raw. I didn't dare to go back because of this bad-tempered gentleman with the glasses. So my hot dog was quickly in the next garbage. The name tag was also illegible! At the end I had the feeling that this gentleman was doing me a favor. I'll never be the pretzel king at Winterthur train station again!!

I got a möstlibretzel that was so stale, it was crunchy. When you pay 8.40-. for a little sandwich, you'd expect to have something fresh at least.

Brezelkönig not only offers first-class pretzels, but also an impressive selection of delicious coffee. The offering ranges from traditional espresso specialties to creamy cappuccinos and aromatic latte macchiatos. The coffee specialties are prepared with high-quality beans and guarantee a full-bodied taste and a wonderful aroma. Regardless of whether you want to enjoy your coffee on its own or combine it with a fresh pretzel, at Brezelkönig you will definitely find the perfect companion for your taste buds.

Selten so eine unfreundliche Person im Verkauf.. Zuerst wurde ich sehr lange nicht bedient und dann war mein HotDog eiskalt.. etwas Mühe kann man sich auch bei Fast Food geben. Sorry, aber solche Personen gehören nicht angestellt. (Translated by Google) Rarely such an unfriendly person in sales.. First I wasn't served for a very long time and then my hot dog was ice cold.. You can also make a little effort with fast food. Sorry, but such people do not belong employed.

(Translated by Google) The bread was dry (determined from the day before) the veggie hot dog was spoiled (it tasted so good) inedible. Never again. From now on only pretzel king dietikon the rest poor quality. (Original) Das brot war trocken (bestimmt vom vortag) der veggie hotdog war verdorben (hatt so geschmeckt) ungeniessbar. Nie wieder. Ab jetzt nur noch brezel könig dietikon der rest mangelnde qualität.

Nicht frische Sandwiches, Brot am Ende des Lebens, verwelkter Salat... Ich mag normalerweise die Produkten im Brezelkönig sehr, aber die Sandwiches im Bahnhof Winterthur sind eine Ka-ta-strophe! Alles hier ist weich und schrumpelig, als ob die Produkte stundenlang bei der falschen Temperatur im Regal gestanden hätten. Es ist das dritte Mal, dass ich hier ein Sandwich kaufe und es ist das dritte Mal, dass es im Müll landet. Es ist ein Skandal, so schweinereien zu servieren. Das Gesundheitsamt sollte vielleicht hier wieder mal vorbeischauen.

(Translated by Google) I am today at 12:00 at Winterthur train station wanting to buy pretzels for my children. You always got joy about that. Unfortunately, today there is a very unfriendly sell. You can no longer enjoy the pretzel when there is such a sale. No longer want to buy pretzel station. Pity ! (Original) Ich bin Heute um 12:00 bei Winterthur Bahnhof die Brezel kaufen wollte für meine Kinder. Sie haben immer Freude über das bekommen. Leider heute gibt eine sehr unfreundliche Verkaufe. Mann kann die Brezel nicht mehr genießen wann so ein Verkaufe gibt. Nicht mehr an Brezel Bahnhof kaufen wollen. Schade !

Today, as I often do, I bought a hot dog with mustard. To my surprise, the bread was hard and absolutely not fresh, and there was practically no mustard in it. My hunger with anticipation was followed by frustration. I hope that was an exception. Apart from the rudeness of the seller. I must have had a bad day... I'm hoping for something better... or maybe better luck?

Very disappointed for the second time! Pretzel was hard and not fresh. The range has become smaller, as have the pretzels. There is no comparison to before. It's a shame but I won't do that to myself again.

(Translated by Google) Especially in the morning a man works who is very quick and quick, which is an advantage when you have to get on the train. But apparently he already knows various orders from regular customers by heart. Very charming. Products so far always without complaints. Delicious and good, salad is fresh, pretzels are well baked and tasty (Original) Gerade am Morgen arbeitet ein Herr, der sehr speditiv und schnell ist, was von Vorteil ist, wenn man auf den Zug muss. Er weiss aber offenbar auch schon diverse Bestellungen von Stammkunden auswendig. Sehr charmant. Produkte bisher immer ohne Beanstandungen. Lecker und gut, Salat ist frisch, Brezel sind durchgebacken und lecker

(Translated by Google) It's a huge disappointment, I was allowed to buy a chocolate pretzel for 3.60CHF (which is cheeky in itself). But to be honest, it wasn't worth it to me, it was dried out and hard as a rock. (Original) Es ist eine Riese Enttäuschung, ich durfte einen Schockobrezel für 3.60CHF, (was eig scho frech ist) kaufen. Aber ganz ehrlich der war mir nicht wert, war ausgetrocknet und hart wie ein Stein.

Ich bestelle ein Wasser mit Kohlensäure und einen Hotdog mit Senf….an sich recht unkompliziert. Was erhalte ich? ….ein Wasser ohne und einen Hotdog mit Ketchup.🤦🏻‍♂️ Bei soviel Inkompetenz wundert es mich nicht, dass alle vom Fachkräftemangel reden.

Sehr aktive und freundliche Mitarbeiter. Habe letzte Woche am Donnerstag einen Brezel und Kaffee geholt. Schnell zubereitet und war fein.

Schliessen um 21.00 Uhr und haben bereits um 18.00 Uhr fast nichts mehr, keine Hotdogs und keine normalen Brezeln.. :(

(Translated by Google) The staff on Tuesday evening, July 26, 2022, was extremely unfriendly. With the hot dog, it didn't ask whether it was pork or chicken. He gave me the hot sauce full of sauce. Simply an outrage! (Original) Das Personal vom Dienstag Abend des 26.Juli 2022, war enorm unfreundlich. Es hat beim HotDog nicht gefragt ob Schwein oder Poulet. Er hat den Hot voller Sauce mir in die Hand gegeben. Einfach eine unverschämtheit!

Last week I was able to be surprised again by the new monthly hits and, as always, the staff helped me with questions and gave me options and recommendations depending on my taste! :) The staff is always friendly and the quality of the food is very good. I always like to stop at Brezelkönig again!

The service in this shop is simply top notch every morning I go to this shop and get my espresso and I get a lye croissant and every time for two years I am very happy the employees are absolutely amazing the products are very nice and friendly They're always fresh. I'm generally very happy with this business. I hope he keeps it up