I had 2 very different experiences at ApoDoc with only a few weeks between. Dr. med. Marta Briner was professional, intelligent, responsive, comprehensive in her examination, and happy to discuss possible tests/treatment options. I completed lab work at their in-house center which was quick & very convenient! The office staff was professional and facilities were extremely clean, efficient, & modern. A medical practice, though, is ultimately judged by all of the physicians who work there. Unfortunately, Dr med Briner was off on the day I returned and I had the displeasure of meeting Maija Lopfe. Quite simply, this person should not be practicing medicine any longer. Aside from her halitosis and unfortunate demeanor was a person who lacked any capacity to discuss even the most basic medical topic while simultaneously being rude, condescending, and insulting. Ms Lopfe does a disservice to both ApoDoc and all other physicians in the way she treats patients. In my entire career, I’ve never encountered a worse physician.

This clinic has become a horrible place. Markus Milota is an unprofessional person, who will not just try to make you uncomfortable, but will explicitly tell you whatever he thinks about you. Sometimes I felt like he is inebriated or has mental issues. Here is the literal quote of what he said to me in my last visit: "You are a bad person, you should go away and never come back". Excuse me, what?! It is so unbelievable to hear something of that sort, that I thought I was sleeping. Another thing is that I doubt his medical expertise. I was there two times in fall of 2023 because of two vastly different reasons. Nevertheless, he would always prescribe me a single same thing - some standard anti-inflammatory drug. Well, I guess you can't go wrong with that one... If you ask him something, what you will hear in response is "It is not a matter of discussion, I said so". Again, excuse me what?! I think this person needs to be kept away from any interaction with people, let alone being a doctor or in any kind of sensitive business. In the end, the only useful thing was that he always direct you to some specialist, and those people in other specialized clinics know their job. Other than that, absolutely useless visits here. UPDATE: I am updating this review to show the full picture. As one might read as a response to this and other reviews here, the company plays a game of "we care about our service, please contact us at galenicare blah-blah. This is just a show-off and a lie. They don't care even a bit, would not respond or do anything.

What I really like about this place is the ApoDoc has walk in ability, so you can just register at the desk and wait in the waiting area for the next available time slot. All very nuveu for Switzerland. Of course allows traditional making of appointments as well. Very useful all round and very efficient.

Review is for the pharmacy part: I went here to buy a box of 5 selftests for covid. They sold me a box of tests manufactured by Genrui for 30.70CHF When I got home I did some research on the tests I had bought - the same tests cost only 20CHF in coop pharmacy but what was even more concerning to me was that these Genrui tests have been RECALLED in many EU countries (Spain, Ireland etc.) because of major issues with poor quality and false positive results. These tests were even on sale at Aldi & Lidi, but were removed by these retailers too. This cynical profiteering, charging exorbitant amounts for questionable tests is quite sickening. I can only imagine the % mark up. 1 star because the pharmacy assistant was really friendly and nice!

For many years I was a patient in this doctors office. Unfortunately, the quality of my recent visits where really bad. Dr. Milota did not treat me with respect and I felt as if he wanted to get me out of the doctors office as fast as possible. I will never go there again and I’m not recommending this doctors office. However, I think there are some really good doctors there and the staff from the reception is always friendly and helpful.

I would advice you to avoid this place .... The doctors are not very competent, the waiting times are long, the results of blood tests and such exams take long to become available (and they don't bother to give you a copy, only ask you to show up multiple times and charge you respectively) The pharmacists are another example of low competency ... The doctor had prescribed me X mg of a medicine/day with Y mg in total in each bottle. The woman couldn't calculate how many bottles to give me. Basic school math ...

Saturday - closed Most days of the week: Open as of 9:00 Closed at 17:00 Is the owner running this business to earn money and serve patients - or is this a hobby for him and for employees ?🙈 And then we are worried that China takes over western economies… Of course, because in Asia this pharmacy would be open from 6:00 till 21:00…

I really appreciated the short notice appointment and the professional medical advice. The coffee place next door and the in-house pharmacy make this place stand out. In my opinion a best practice in terms of a medical practice catering to an urban audience.

Friendly and competent staff in the pharmacy, but extremely slow service - I had to wait 10 minutes until somebody served me even though there were just 2 more customers in the store. Will avoid the place in the future.

I was on our European vacation and left one of my medication’s at home in the US. The pharmacist graciously found a replacement for my medication. I did prove to her that I was taking this medication and she so graciously filled it with no problems at all.

Friendly staff (mostly, some seem to have a tough time and appear unmotivated but the aftersales experience was excellent).

Quickly seen by the urgent care doctor and competently advised by the pharmacist after. Blood tests done immediately and prescription issued and filled - all on site! Convenient hours for full time workers including evenings and on weekends.

This place is amazing!!! What a wonderful concept - a great pharmacy, doctors' offices and an elegant coffee shop all rolled into one! Indeed, if you ever need to see a doctor or just need something from a pharmacy, I can warmly recommend ApoDoc. ApoDoc is a new hybrid organization, i.e. pharmacy/doctors' rooms/coffee shop. The pharmacists and doctors who work there are phenomenal; not only are they super competent and friendly, but you also really get the feeling that the patient truly is their focal point. I mention this last point because many of the pharmacies in Zurich are enormous, successful franchises that also have a lot of pressure to grow their business (i.e. sell lots of drugs). ApoDoc tries to offer a different delivery model - one that has patients are its the center. And to top it all off, they also have a delightful coffee shop with delicious cakes as part of the practice too! My family and I visited there today, and we are all convinced that this place is very special. So please consider trying it when next you are looking for a pharmacy/doctor/coffee shop.

Review concerns the Doctors Office To be clear, I visited Apodoc since 2018 whenever I had health issues. The service was always professional and I registered Apodoc as my family doctor with my insurance. However, the current general practitioner, Dr. Milota, is the reason I wont return. This man should not work as a general practitioner. His behaviour is demeaning, aggressive and disrespectful. He does not give professional advise.

Wow! I was blown off by the service of this clinic! Dr. Markus Milota is a horrible doctor and a horrible person. He can say whatever he wants and would not care how you feel about it. He also seems to know close to nothing, and is only there to send you to another doctor. The receptionists are there for nothing. Never coming back!