(Translated by Google) I thought about writing this review for a long time & now decided to do it. For years I was a patient in the gynecology department at the USZ. Was also satisfied for a long time until the middle of last year. I was operated on, everything is fine and good after the operation, the doctor asked me if I would be interested in taking part in a cancer study, I refused this ap on the grounds that they did not yet know at what stage my cancer was & if I was lucky I would come across one Chemotherapy of it. The doctor told me you never know how it works, okey some doctors have no sensitivity to each one his. I was discharged on the same day & went home, 2 days later I had heavy bleeding & pain, so I called the USZ to get an opinion on whether I had to go into an emergency. I was then forwarded several times until I was finally able to speak to someone, the lady took the phone ap with 'what is' I was a little shocked anyway I explained my problem, she kept interrupting me & said I should speak faster, she has no time. Well then we stayed so that I should decide for myself whether I want / have to come, but I have to expect to wait a very long time until my turn comes. After this phone call, I got a second opinion in another hospital and received help. After my recovery I reported to the USZ and described my experience, they gave me an email address when I should contact, of course I did. I never received any feedback, so after years as a patient in the USZ I asked for my documents & changed the hospital. From the doctors to all the secretaries who put me off at the time, as well as the person in charge who read my email last year, I think it's a very, very poor performance. I will never again do an examination in the USZ. (Original) Habe mir lange überlegt diese Rezension zu schreiben & mich jetzt dafür entschieden. Ich war jahrelang Patientin in der Gynäkologie im USZ. War auch lange zufrieden bis mitte letzen Jahres. Ich wurde Operiert alles schön und gut nach der Operation fragte mich die Ärtzin ob ich interesse hätte bei einer Krebsstudie mitzumachen, dies lehnte ich ap mit der Begründung das man noch nicht wisse im welchem Stadium mein Krebs sei & wenn ich glück hätte komm ich über eine Chemotherapie davon. Die Ärztin sagte mir man wisse ja nie wie es abläuft, okey manche Ärzte haben kein Feingefühl jedem das seine. Ich wurde am gleichen Tag noch entlassen & ging nachhause, 2 tage später hatte ich starke blutungen & schmerzen deshalb rief ich im USZ an um eine Meinung einzuholen ob ich in den Notfall müsse. Ich wurde daraufhin mehrmals weitergeleitet bis entlich mit jemandem sprechen konnte, die Dame nahm das Telefon ap mit 'was ist' ich war ein wenig schockiert trotzdem erklärte ich mein problem, sie unterbrach mich immer wieder & sagte ich soll schneller sprechen sie habe keine Zeit. Naja wir sind dan so verblieben das ich selbst entscheiden soll ob ich kommen will/muss, ich müsse aber damit rechnen sehr lange zu warten bis ich an die Reihe komme. Ich habe mir nach diesem Telefonat in einem anderen Spital eine zweitmeinung geholt & hilfe erhalten. Nach meiner Genesung meldete ich mich beim USZ & schilderte meine Erfahrung, darauf hin gab man mir eine E-Mail-Adresse an wenn ich mich wenden solle, dies tat ich natürlich. Ich habe nie eine Rückmeldung erhalten, deshalb habe ich nach Jahren als Patientin im USZ meine Unterlagen verlangt & den Spital gewechselt. Ich finde es von den Ärtzen bis zu allen Sekräterinen die mich damals vertrösteten wie auch von der zuständigen Person die mein E-Mail letzes Jahr gelesen hat eine sehr sehr schwache Leistung. Niewieder werde ich einen Untersuch im USZ vornehmen.

This hospital is too big and too important to take care of all its clients. You're just a number here, and not a priority (as I was told many times during my 4 day stay). I decided to have my baby here because of their stellar reputation. Unfortunately, I decided against having my baby at this hospital on the last minute due to the terrible experience I had when coming for check-ups as well as when I was in the prenatal ward. The staff are condescending, impersonal, physically rough (when examining you) and too busy to actually take care of you. Unless you have some serious or rare condition that needs special treatment, i would not recommend this place. Ever.

Schlechte Erfahrungen. Nach meiner Meinung: Die Betreuung während der Geburt war sehr schlecht. Das Verhalten der Krankenschwestern war nicht hilfsbereit und erst hilfsbereit, als ich laut geworden bin. Ist es wirklich nötig laut zu werden um etwas zu bekommen? Es ist nicht in meiner Natur laut zu werden, aber wenn es um das Leben unseres Baby geht, dann tue ich alles mögliche, dass meine Frau die richtige Betreuung erhält.

(Translated by Google) I was very disappointed, especially for my surgeon, Hermanns, who had a simple laparoscopic fallopian tube surgery. She did not inform the patient and did not seek advice from her family. She made four incisions. (Because it is not so troublesome) But the previous two doctors and I talked about the surgical plan, and the incision is three. I want to say that I am the master of my body, I have the right to choose to do or not to do this surgery, if Hermanns tells in advance that it is possible or she wants to cut 4 holes, or directly cut a knife. 2010 (Original) 我感到非常失望，特别对我的主刀医生Hermanns, 一个简单的腹腔镜输卵管检查手术，居然在不告知病人，也没有征求家属意见，自作主张的切开了4个切口操作。（因为这样没有那么麻烦）但之前的两个医生和我谈的手术方案，和切口是3个。 我想说，我是我身体的主人，我有权利选择做或者不做这个手术，如果Hermanns提前告诉有可能或者她想切4个洞，或者是直接切一刀。 2010

Very long time of waiting and doctors seems not really interested to help you.

(Translated by Google) I had to bring my sister because of an emergency. Since we had to wait a long time in the parking garage, we were so considerate 15 minutes before call and give notice. The lady at the registration could not even speak German and informed us about her 10 minutes tolerance time and that you will not serve us afterwards. I was shocked and my sister was dissolved. You wait for up to an hour and have 10min tolerance time? A little more understanding could be expected from a gynecological clinic, especially as it always costs us women overcoming. The lady was extremely rude and reckless and said only we should have come earlier. Thanks to a nice gentleman in the parking garage who gave us his parking we made it just in time. My conclusion: hire people with a little more empathy when registering! However, the examination of the nursing staff was always competent and reliable. (Original) Ich musste meine Schwester wegen eines Notfalls bringen. Da wir lange im Parkhaus warten mussten waren wir so rücksichtsvoll 15min vorher anzurufen und Bescheid zu geben. Die Dame bei der Anmeldung konnte nicht mal richtig Deutsch und informierte uns über ihre 10 Minuten Toleranzzeit und das Sie uns nacher nicht mehr bedienen werden. Ich war schockiert und meine Schwester aufgelöst. Man wartet selbst bis zu einer Stunde und die haben 10min Toleranzzeit? Ein wenig mehr Verständniss könnte man von einer Frauenklinik erwarten, besonders da es uns Frauen sowiso immer Überwindung kostet. Die Dame war enorm unfreundlich und rücksichtslos und sagte nur wir hätten früher kommen sollen. Dank eines netten Herrn im Parkhaus der uns seinen Parkplatz gab schafften wir es gerade rechtzeitig. Mein Fazit : stellt Menschen mit ein wenig mehr Empathie bei der Anmeldung ein! Die Untersuche von dem Pflege und Ärtztepersonal war jedoch immer kompetent und zuverlässig.

(Translated by Google) Problem not recognized !!! (Original) Problem nicht erkannt!!!

(Translated by Google) Want to this place (Original) Ingin ke tempat ini

Top class health care. Many thanks! Surely we need patience here, as waiting could be unsettling. However once you are in the system, they take really wonderful care of everything.

(Translated by Google) Had the feeling of the doctor not taken seriously. Felt bad after the consultation. (Original) Hatte das Gefühl von der Ärztin nicht ernst genommen worden zu sein. Fühlte mich nach der Konsultation schlecht.

(Translated by Google) The quality has decreased significantly (Original) Die Qualität hat stark abgenommen

Bin schon zwei Mal an der Frauenklinik operiert worden und ich bin einfach nur sehr zufrieden! Man wird sehr gut behandelt, die Ärzte sind sehr zuvorkommend und gehen auf die Wünsche (Hoffnung) ein. Das Personal ist seht sympathisch und engagiert. Wenn ich mal gebären sollte, möchte ich gerne das mein(e) Kind(er) in der Frauenklinik USZ auf die Welt kommen! (Translated by Google) I have already had two operations at the women's clinic and I am just very satisfied! You are treated very well, the doctors are very courteous and respond to wishes (hopes). The staff is very friendly and committed. If I should give birth, I would like to have my child (ren) in the USZ Women's Clinic!

My gynecologist registered me for a method X procedure at the university hospital. Getting appointments was very quick and efficient. For the preliminary consultation for the procedure I had to do the usual procedure (urine, blood, etc.). Then I ended up seeing a nice doctor. But he told me about method Y and that they don't offer method X at all. I was completely confused. The preliminary discussion was terminated by mutual agreement. I contacted my gynecologist and she in turn contacted the doctor from the university hospital. This could have been solved when the case was registered and saved me the confusion and worry! In the end, I decided on method Y in consultation with the gynecologist and was able to continue the preliminary consultation the next day. But with a different doctor. He wasn't very empathetic. During the examination, he also tried to impress the senior doctor more than to ensure that he was careful. He didn't wait until I relaxed and started inserting instruments right away. Very uncomfortable. I was still in pain after the vaginal exam the next day! For the day of the operation, I received a text message confirming the appointment and saying "Please come sober at 7 a.m. Change: Please register directly at the ward on floor P." So in the morning I went straight to floor P. After a quarter of an hour they said I had to register on floor A first. So I did that and went back up. At half past seven it was said that I wasn't supposed to be ordered until 12 o'clock. Great! Arrived 5(!) hours early. Nevertheless, I was shown my room or bed and told to wait for a doctor. She was finally there at 9 a.m. to discuss the process. Because I wanted to wait at home and catch up on some sleep. All of these events didn't really make me feel positive about the procedure. They seemed very unprofessional and untrustworthy. I was angry and annoyed. Fortunately, despite this history, the procedure during the operation and the people caring for her proved the opposite. They were compassionate, professional and helpful. Nevertheless, the experience leaves a mixed feeling.

(Translated by Google) Very friendly and extremely competent staff. Clean environment. No disturbing "hospital smell". (Original) Sehr freundliches und äusserst kompetentes Personal. Saubere Umgebung. Kein störender "Krankenhausgeruch" .

Ich kam 10 min zu spät zum Termin bei Dr Ghisu da ich 30min beim Parkhaus warten musste und angerufen habe das ich mich verspäte aber niemand ging ran dafür haben sie mir abgesagt eis kalt! Dem Doktor ist es nicht wichtig eine Patientin auf Krebs Verdacht zu untersuchen sondern lieber die kurzen Termine einzuhalten

Habe vor knapp 2 Jahren meinen Sohn in der Frauenklinik bekommen! Ich war vor der Geburt 1.5 Wochen in der Frauenklinik, weil ich einleiten musste! Hatte schlussendlich eine anstrengende, lange Geburt! Habe mich zu jedem Zeitpunkt ernstgenommen, wohl, sicher und gut aufgehoben gefühlt! Ein grosses Kompliment an alle Hebammen, Servicepersonal(immer freundliche) und Ärzte.

(Translated by Google) Very good (Original) Sehr Gut

Waren hier zur Geburt unserer Tochter. Von A-Z durchstrukturierter Betrieb. Keine Wartezeiten, vollständige Information der Patientin/der Eltern. Medizinisch auf allerhöchstem Niveau. Wir wurden in den 50+ Stunden nie alleine gelassen. Unser Gebärsaal war super. Und ein riesengrosses Kompliment an das Personal: So freundlich, aufgestellt und zuvorkommend wurden wir bisher in keinem Spital bedient. Zudem eingespielt wie wenn alle seit 40 Jahren die gleichen Abläufe machen würden. HERZLICHEN DANK! (Translated by Google) Were here for the birth of our daughter. A-Z structured operation. No waiting times, complete information of the patient / the parents. Medical at the highest level. We were never left alone in the 50+ hours. Our birthing room was great. And a huge compliment to the staff: so friendly, well placed and courteous we have been served in any hospital. Also recorded as if everyone has been doing the same thing for 40 years. THANK YOU VERY MUCH!

Very poor treatment for abortion. A trauma is almost forced upon the woman and then the game is played for time

We will never return here unless it's life-and-death emergencies. Since the split to the Airport, the administration has no clue what the other side is doing, they apparently don't see patient histories from each other, it's a total mess. Transfers from other hospitals take about a week as the scanning of letters takes place somewhere else. I've been given flat incorrect information about how to contact them as well. Doctors in the Campus have for the most part handled my wife like a robot, with zero empathy, sometimes missing actual medical skills for proper diagnoses. Go here if your issues are standard walk-in-the-park topics and you don't mind handled a little rough. In every other case, look for a different place in the city to have the TLC that everyone needs.

I was stationed here for a week and was pleasantly surprised as it was my first hospital stay. I would like to thank you again very much and hope that I have exactly the same stay next time. Compliments to the hospital and the staff! Kind regards & thanks for everything!

Was now in the USZ for the second time because of an endometriosis operation. The first time was a disaster, but I was contacted by phone afterwards and my concerns were taken very seriously. This time a lot better. The nursing staff was always very nice, sensitive and usually took concerns seriously. The anesthesia also took my fears of very severe pain after the operation (like the first time) very seriously and this time I had practically no pain at all! Also very friendly and sensitive during the induction of anesthesia. The doctors were also very nice, it was just a bit of a shame that they didn't come to see me every day and certain questions couldn't be clarified until a few days later. Unfortunately, the hotel industry is a disaster... most employees are very unfriendly, not patient-oriented and show no consideration. I also didn't think the food was that good, especially in terms of the selection. But I got full and that's the most important thing. :)

(Translated by Google) The nurses have professional service, friendly attitude, empathy, and catering. I just hope that there is a good handling of pears, like fruit packaging for airplane meals. (Original) 护士有专业点服务，态度友好热情有同理心，餐饮也还好，只是希望有一个处理好梨，像飞机餐的水果包装处理。

ich wurde hier gestern vater. meine frau hatte auch jede schwangerschafts konsultation und untersuchung hier. mit allgemeiner versicherung. es war und ist sehr gut. nur positive erfahrungen mit allem personal und zimmern. alles medizinische personal konnten passabel bis ganz gut in englisch kommunizieren, ohne frendenfeindlichkeit oder so. (für meine frau). das englisch level bei der adminstration war ein bisschen tiefer. aber ich nehm an die haben auch englisch spezialisten die sie rufen können wenn nötig. wartezeiten waren kurz bis ganz akzeptabel, telefonische beratung war immer gut und gut zu erreichen. bei der geburt hatte ich immer einen richtig angenehmen liegestuhl zur verfügung. trotz dem dass die geburt unerwartet früh war. das essen ist ganz ok bis sehr gut. (Translated by Google) I became a father here yesterday. my wife also had every pregnancy consultation and examination here. with general insurance. it was and is very good. only positive experiences with all staff and rooms. All medical staff could communicate in English from passable to very good, without hostility towards the people or something. (for my wife). the english level in the administration was a bit lower. but I assume they also have english specialists who can call you if necessary. waiting times were short to very acceptable, telephone advice was always good and easy to reach. at birth I always had a really comfortable deck chair. despite the fact that the birth was unexpectedly early. the food is ok to very good.

(Translated by Google) After the findings and registration by my gynecologist, I quickly received an appointment at the USZ. Everything administrative went smoothly and was well clarified. I also thought it was great that volunteers were on hand at the respective stations, because you can get lost in the USZ (and I was only in building north 1 and 2) quickly;) My personal experience in Department L (North 1) was also very good. Friendly staff, helpful and took their time with questions or concerns. It was also a good experience with the anesthesia. We had to wait until the operating room was ready, and we had a good conversation about coffee and traveling (which I later dreamed of). There was also a good atmosphere among the staff in the operating room itself. I wasn't afraid to confide in these hands. Thank you! A big thank you also to Dr. with Floresta. Before the operation she gave me a thorough explanation and took the time to answer my questions. Also postoperatively, she came back to the department a day later and reported on the course during the operation and took the time to show me pictures. I really appreciated this and felt well looked after! Really a big thank you. (Original) Nach dem Befund und Anmeldung durch meine Gynäkologin habe ich sehr schnell einen Termin im USZ erhalten. Alles administrative lief reibungslos ab, wurde vollumfänglich gut aufgeklärt. Auch fand ich toll, dass Freiwillige auf den jeweiligen Stationen zur Hilfe standen, denn verlaufen kann man sich im USZ (und ich war nur im Gebäude Nord 1 und 2) schnell;) Meine persönliche Erfahrung auf der Abteilung L (Nord 1) war auch sehr gut. Freundliches Personal, hilfsbereit und haben sich Zeit genommen bei Fragen oder Anliegen. Auch war es ein gutes Erlebnis mit der Anästhesie. Wir mussten warten bis OP Saal bereit ist, und wir hatten ein gutes Gespräch über Kaffee und das Reisen (von dem ich nachher geträumt habe) Auch herrschte im OP Saal selber gute Stimmung unter dem Personal. Ich hatte keine Angst mich diesen Händen anzuvertrauen. Danke! Ein grosses Dankeschön auch an Dr. med Floresta. Sie hat mich vor der Operation nochmals gründlich aufgeklärt und sich Zeit genommen auf meine Fragen einzugehen. Auch postoperativ kam sie einen Tag später nochmals auf Abteilung und hat über Verlauf während der OP berichtet und sich Zeit genommen mir Bilder zu zeigen. Ich habe dies sehr geschätzt und fühlte mich rundum gut betreut! Wirklich ein grosses Dankeschön.

(Translated by Google) It depends a lot on who you meet. For example, the lady who put me down during the "consultation" ended up in the wrong job. Would only go if it absolutely had to be. (Original) Es kommt sehr darauf an auf wen man trifft. Die Dame, die mich beim "Beratungsgespräch" runter gemacht hat zum Beispiel ,ist im falschen Job gelandet. Würde nur hingehen wenn es unbedingt sein muss.

(Translated by Google) Very helpful and loving staff (Original) Sehr hilfsbereit und liebevolles Personal

Ich war Ende des Jahres für eine OP dort stationär. Das gesamte Team ist ganz grossartitg und ich habe mich sehr gut aufgehoben gefühlt. Alle Fragen wurden direkt beantwortet. Die Pflege und auch die Hotellerie war immer freundlich und jederzeit für einen da. Vielen Dank für alles

(Translated by Google) Very qualified staff. I had to wait in line for the operation because there was no urgent need. But it was worth it: everything was done perfectly. (Original) Очень квалифицированный персонал. Мне пришлось подождать операции в очереди, поскольку не было экстренной необходимости. Но это стоило того: все выполнено превосходно.

I was very satisfied with the care at USZ. From the initial interview I felt like I was in good hands. The reception was very friendly, the anesthetists were very sensitive, so I wasn't nervous at all and after the operation I was well looked after in the recovery room and then in the room. The nursing staff was very friendly and empathetic.

My wife was cared for as an inpatient with you from October 5th to 7th, 2023. She was well protected and received excellent medical care around the clock. I would like to thank you for your empathy, professionalism and understanding. It's a good feeling to know that you are in good hands at the USZ in difficult times.