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  • 1/5 David P. 3 years ago on Google
    (Translated by Google) Despite a referral from the family doctor (with clear instructions), important and promised tests were simply not done, but a large number of drug tests were done behind the scenes and without telling me! I've never had anything to do with drugs, is it still ?! I was lied to boldly, "they want to do a urine test and test me for a possible heavy metal exposure" .. strangely, there are no results for this test in the discharge report "deleted by the client" it says there, you only have to add 1 + 1 to understand what was planned from the start. Since the drug tests were of course all negative, the whole thing was blamed on my psyche. Simply unbelievably bold! Dr. Thienemann and Prof. Dr. med. Edouard Battegay also mixed up external reports and mixed up everything. In addition, these two gentlemen did not believe a word of me, presented me as simulators and smiled at me. Dr. med. Edouard Battegay even came into my room and said boldly: "The report from the sleep laboratory is okay, there are no abnormalities there", just funny: At this point he couldn't even know because I hadn't even shown the report! When I answered that he couldn't know that and that the report said something else and that I could email him the report immediately, he said, visibly offended: "I don't want any email from you now!" The holy professor was offended because I had questioned him in front of his crowd of resident interns, I felt like I was talking to a defiant toddler who does not want to see his mistake. Is that supposed to be the station manager? Thank you very much, there is no miracle everything is going so bad there! Half an hour later a doctor came into the room and asked me if I could send you the report from the sleep laboratory ... ah, yes! Excuse me? Nothing! I've kept a record of my oxygen saturation, it fluctuates between 82 both at night and during the day! and 90%, my blood pressure is totally in the bucket, I am powerless and constantly tired, have non-stop shortness of breath, muscle twitching, extreme memory and thinking problems, severe headaches, dizziness, tinnitus, according to the sleep laboratory, a completely disturbed sleep without REM phase, the list doesn't stop! And none of that was investigated, instead I was put off and my situation was ridiculed, behind the scenes my girlfriend was questioned on the phone because I was not believed, just incredibly arrogant and inhuman, and as already mentioned; The whole department of internal medicine is organized catastrophically, 0 cooperation or exchange, doctors do not know what tests have already been done, run out of the room and have to ask, reports get mixed up, a single swamp of chaos and botch! The hospital has to be granted that the food was good and that the nurses on the D3-ost ward, unlike the doctors, were all very friendly and helpful. But that doesn't undo the whole mess of the doctors, it's the worst experience I've ever had in a hospital! I can only advise everyone against being treated in the USZ on internal medicine, no diagnoses are made here, money is simply raked in on the back of the patient and nothing more. here you are not a person, here you are a little bit on a potential sack of money! (Original) Trotz Überweisung vom Hausarzt (mit klaren Instruktionen) wurden wichtige und versprochene Tests einfach nicht gemacht, dafür wurden aber hinterrücks und ohne es mir mitzuteilen eine Vielzahl an Drogentests gemacht! Ich hatte nie mit Drogen zu tun, geht's noch?! Ich wurde dreist belogen, "sie wollen einen Urintest machen und mich auf eine eventuelle Schwermetallbelastung testen"..komischerweise stehen zu diesem Test keine Resultate in dem Austrittsbericht "vom Auftraggeber gelöscht" steht dort, da muss man nur 1+1 zusammenzählen um zu begreifen was von Anfang an geplant worden war. Da die Drogentests natürlich alle negativ waren, wurde das ganze auf meine Psyche geschoben. Einfach unglaublich dreist! Dr. Thienemann und Prof. Dr. med. Edouard Battegay haben auch externe Berichte verwechselt und alles durcheinander gebracht. Zudem haben diese zwei Herren mir kein Wort geglaubt, mich als Simulanten hingestellt und belächelt. Dr. med. Edouard Battegay kam sogar in mein Zimmer und meinte dreist: "Der Bericht vom Schlaflabor ist in Ordnung, es gibt dort keine Auffälligkeiten", lustig nur: Zu diesem Zeitpunkt konnte er das gar nicht wissen, da ich den Bericht noch gar nicht gezeigt hatte! Auf meine Antwort, dass er das gar nicht wissen könne und im Bericht etwas anderes stehe, und ich ihm den Bericht sofort per Email senden könne, meinte er sichtlich beleidigt: "Von ihnen will ich jetzt keine Email!". Der hochheilige Herr Professor war gekränkt, weil ich ihn vor seiner Schar an nachdackelnden Assistenzärzten angezweifelt hatte, habe mich gefühlt als würde ich mit einem trotzigen Kleinkind reden welches seinen Fehler nicht einsehen will. Das soll der Stationsleiter sein? Na herzlichen Dank, kein wunder läuft dort alles so besch***! Eine halbe Stunde später kam dann eine Ärtztin ins Zimmer und fragte mich, ob ich ihnen nun vielleicht den Bericht des Schlaflabors senden könne..ah, also doch! Entschuldigung? Fehlanzeige! Ich habe Aufzeichnungen von meiner Sauerstoffsättigung gemacht, diese schwankt sowohl nachts als auch tagsüber zwischen 82! und 90%, mein Blutdruck ist total im Eimer, ich bin kraftlos und ständig müde, habe non-stop Atemnot, Muskelzuckungen, extreme Gedächtnis- und Denkprobleme, Starke Kopfschmerzen, Schwindelanfälle, Tinnitus, laut Schlaflabor einen völlig gestörten Schlaf ohne REM-Phase, die Liste hört nicht auf! Und nichts von dem wurde untersucht, statdessen wurde ich vertröstet und meine Situation ins lächerliche gezogen, hinterrücks wurde noch meine Freundin am Telefon ausgefragt, da mir nicht geglaubt wurde, einfach unglaublich arrogant und unmenschlich, zudem wie schon erwähnt; Die ganze Abteilung der inneren Medizin ist katastrophal organisiert, 0 Kooperation oder Austausch, Ärzte wissen nicht bescheid was für Tests bereits gemacht wurden, laufen aus dem Zimmer und müssen nachfragen, Berichte werden verwechselt, ein einziger Sumpf aus Chaos und Pfusch! Zugutehalten muss man dem Spital dass das Essen gut war und die Pfleger(innen) auf der Station D3-ost, im Gegensatz zu den Ärzten alle sehr freundlich und hilfsbereit waren. Das macht den ganzen Pfusch der Ärtzte aber nicht ungeschehen, es ist die mieseste Erfahrung die ich je in einem Spital gemacht habe! Ich kann nur jedem davon abraten sich im USZ auf der inneren Medizin behandeln zu lassen, hier werden keine Diagnosen gestellt, hier wird einfach auf dem Buckel der Patienten Kohle gescheffelt und mehr nicht. hier ist man kein Mensch, hier ist man ein Nümmerchen auf einem potentiellen Sack mit Geld!
    15 people found this review helpful 👍

  • 1/5 Cintia 1 year ago on Google
    It took more than 1 1/2 hours to get stitches on my bleeding finger. They said the were a lot of people and understaffed but I could not see a single other soul in the hospital. And looking from all other reviews it seems that understaffing is a problem for a very long time so how about doing something? It also took about an hour and a complaint until I got something to clean my bloody hands. And the first 30 minutes no one was there to check how bad the cut was in fact. Sorry but there really needs to be some improvement at this hospital.
    12 people found this review helpful 👍

  • 1/5 leila M. 1 year ago on Google
    Horrible experience. The Staff was terrible. My husband had an accident where 20 kg fell down on his shoulder, he had terrible pain. We were waiting for 4 hours. When I asked if we can talk to the doctor, the best to tell me was that my husband’s situation is the last thing to look at right now, other people are dying. This shows no respect towards the patients. Unbelievable that this is the medical sector in Switzerland!!!
    9 people found this review helpful 👍

  • 5/5 Terry T. 7 months ago on Google • 345 reviews
    I am a tourist that presented to the emergency room with stroke symptoms (headache and memory issues). The care was excellent! Every staff member was very caring and knowledgeable! Everyone was very personable. I have worked in Healthcare in the United States for 40 years and feel the care I received far exceeded what I have seen or experienced in the US. Zurich can be proud of their outstanding medical center! A stroke was ruled out and I was diagnosed with amnesia related to a migraine! I highly recommend this medical center for your healthcare needs and appreciate the care they gave me.
    1 person found this review helpful 👍

  • 1/5 Talaj R. 1 year ago on Google
    Nicht mal 1stern wert Bin mit meinem schwager ins spital eingetroffen er musste Blutentnahme machen die sagten 1 std geht es bis man das ergebnis bekommt das wartezimmer wahr lehr bis umit 1 oder 2 personen und 1patient in behandlung und haben mehr als 1std und 45min gewartet und mein schwager ständig schmerzen das kann ja nicht sein wen es voll währe hätte ich ja noch Verständnis aber was alles leer sorry nie wieder zürich
    8 people found this review helpful 👍

  • 1/5 Chantelle V. 3 years ago on Google
    What good is all the "diversity and knowledge" that exists within this hospital if they treat their patients in such a cold and unfriendly manner? I decided to have my baby at Unispital because I heard about their excellent reputation and expertise. Despite my husband having a terrible experience at the emergency unit last year, I decided to go against my gut and give Unispital a second chance. Unfortunately, from the first day I realised that I was just a number at this place. I experienced everything from receptionists shouting at me on the phone to being told I was not a priority (3 times during my 4 day stay at the hospital), and let's not forget the doctors and midwives who are too busy to explain anything to you in an easy and kind manner. My time at this hospital was extremely traumatic during what should be a happy and exciting time. Medically, they did everything correctly, sure but they did not care about me as a patient and how I felt. In the end, I decided not to have my baby at this place. For sure, they will not even notice my absence. I do not recommend coming here for anything. What a horrible place.
    8 people found this review helpful 👍

  • 1/5 Antigona U. 11 months ago on Google
    Was ist das bitte für ein Unispital ?? Kranke Menschen gehen dahin oder haben ein Notfall was wird einem Erwartet unfreundlichkeit ungeduldige Ärzte machen Termine ab für was ? Man muss trotzdem Stundenlang warten!! zuerst schauen die Assistenzärzte hin und her eine menge blut wird abgenommen für Untersuchungen bis es mal zu einen Resultat kommt dauert auch eine Weile wir sind seit Tagen hier an Terminen und immer wieder das gleiche Trotzdem wissen wir das Endresultat der Gesundheit vom Auge nicht!! Ich spreche hier von der Augenklinik also ich muss sagen traurig wie ein Unispital so funktioniert freches Personal unfreundlich man kann doch den Menschen ein Lächeln schenken das Kostet nichts !!
    8 people found this review helpful 👍

  • 2/5 Roxana S. 3 years ago on Google
    (Translated by Google) Emergency department partly good, partly bad doctors. Psychologist not recommended! Cold, cold! Yes, most of them lack empathy on this ward. Chief physician never seen. (Original) Notfallinfallstation teils gute, teils schlechte Ärzte. Psychologin nicht zu empfehlen! Kalt, kalt! Ja, Empathie fehlt den meisten auf dieser Station. Chefarzt nie gesichtet.
    7 people found this review helpful 👍

  • 1/5 Nadine S. 3 years ago on Google
    (Translated by Google) 45min waiting time for appointment on ward 1 hour late telephone appointment No report received despite being asked No response to feedback on the above points. Quality is different! (Original) 45min Wartezeit auf Termin auf Station 1h verspäteter Telefontermin Keinen Bericht erhalten trotz Nachfrage Keine Reaktion auf Rückmeldung zu oben genannten Punkten. Qualität geht anders!
    7 people found this review helpful 👍

  • 1/5 S B. 8 months ago on Google
    Ich hatte heute eine dringende Überweisung meines Arztes wegen einer Thrombose. Ich sollte auch sofort Blutverdünner bekommen. Ich war 5 Stunden dort und wurde immer noch nicht behandelt. Ich bin dann einfach gegangen. Es hat glaub sowieso niemand interessiert. Wenigstens konnte ich Daheim wieder meine Kinder und meinen Mann in die Arme schliessen.
    6 people found this review helpful 👍

  • 1/5 Joel 8 months ago on Google
    War am Samstag mit meiner Freundin da. Wir hatten einen Termin und mussten trotzdessen 5h warten bis alles durch war. Ich habe ja Verständnis für Wartezeiten und mir ist bewusst, dass nicht immer alles nach Plan läuft und ggf. zu wenig Personal da ist. Aber wenn man nach knapp 5h einfach mal 2 Minuten aufs Klo muss, dann der Arzt kommt und eine abschätzige Aussage gegenüber dem Patienten macht, warum man nicht am Platz ist finde ich unter aller Sau!
    6 people found this review helpful 👍

  • 1/5 Android187 A. 3 years ago on Google
    (Translated by Google) It couldn't be worse a battlefield, no time for patients, no supervision, no clarification (Original) Schlimer gehts gar nicht ein schlachtfeld keine zeit für pazienten kein betreung keine aufklärung
    6 people found this review helpful 👍

  • 1/5 Radek M. 1 year ago on Google
    Better safe than sorry, i.e. AVOID. They are very good when they listen to you. The problem - they dont listen. Experienced massive pains, perm damage to health. All could have been avoided if only the doctors would CARE.
    6 people found this review helpful 👍

  • 1/5 InShape Personal T. 3 years ago on Google
    (Translated by Google) I have never seen anything like it! All costly tests were done quickly and without much consideration for my opinion. I had to tell all the symptoms & the whole process 3 times, because you get a different doctor every day. To practically every question I had, I got the answer “I have to ask my senior doctor”. There was never an answer about what the senior doctor meant. During the entire 8 days that I was there for examinations on an outpatient basis, I saw a senior doctor once, who then simply ordered more tests. Including an MRI, because suddenly there was talk of the onset of MS and possibly worse. In just one day, I went emotionally from “I have my eye rinsed out at the ophthalmologist to possible MS, without anyone considering my feelings, my opinion and my input,” please do one before all these expensive tests Borreliosis test, because a tick bit me 9 weeks ago ”, took. Conclusion 8 days later, the only abnormal borreliosis test came back positive. Everything else was negative, MRI normal. Finally I thought we were going to act, since we have already lost over a week. But no, they are not sure about the test, they have to ask their senior doctor. I didn't hear anything for a day, then the phone rings, neurologist, you have made an appointment for a lumbar puncture! Are you crazy? Without prior clarification with the patient, an appointment is simply made for such an invasive procedure. And what for? To confirm the diagnosis? All other results were negative! When I said, I don't want any more, NO FURTHER EXAMINATIONS, I'll get a second opinion, I was called by a senior doctor who tried to change my mind. I couldn't change my mind after everything that happened. (Original) Ich habe noch nirgends so etwas erlebt! Alle kostspieligen Test wurden schnell und ohne grosse Rücksicht auf meine Meinung gemacht. Ich musste alle Smyptome & den ganzen Ablauf 3x erzählen, da man ja jeden Tag einen anderen Arzt bekommt. Auf praktisch jeder meiner Fragen bekam ich die Antwort „da muss ich meine Oberärztin fragen“. Eine Antwort darüber was die Oberärztin gemeint hat, kam nie. Während den ganzen 8 Tagen, die ich ambulant immer wieder zu Untersuchungen dort war, habe ich ein einziges Mal eine Oberärztin gesehen, die dann einfach noch mehr Tests geordert hat. Darunter ein MRT, weil man auf einmal von beginnender MS und eventuellen schlimmerem gesprochen hat. In nur einem Tag bin ich emotional von „ich lass mir mal beim Augenarzt das Auge ausspühlen bis zur möglichen MS gewandert, ohne dass auch nur irgendjemand Rücksicht auf meine Gefühle, meine Meinung und meinen Input, „macht doch bitte vor all diesen teuren Tests einen Borreliose Test, da mich vor 9 Wochen ein Zeck gebissen hat“, genommen hat. Fazit 8 Tage später, die einzige Auffälligkeit Borreliose-Test kam positiv zurück. Alles andere war negativ, MRT unauffällig. Endlich habe ich gedacht wird gehandelt, da wir ja nun bereits über eine Woche verloren habe. Aber nein, sie seien sich mit dem Test nicht sicher, sie müsse ihre Oberärztin fragen. Einen Tag lang habe ich nichts gehört, dann klingelt das Telefon, Neurologie, sie hätten einen Termin für eine Lumbalpunktion gemacht! Geht’s noch? Ohne vorherige Abklärung mit der Patientin wird einfach ein Termin für ein solch invasives Verfahren gemacht. Und wozu? Zur Diagnosebestätigung? Alle anderen Befunde waren negativ! Als ich dann gesagt habe, ich will nicht mehr, KEINE WEITEREN UNTERSUCHUNGEN, ich hole mir eine zweite Meinung, wurde ich von einer Oberärztin angerufen die mich versucht hat umzustimmen. Umstimmen liess ich mich nach allem was passiert ist nicht mehr.
    6 people found this review helpful 👍

  • 2/5 Johannes W. 2 years ago on Google
    5 stars for the staff; big thanks to all of them! However, the overall experience was really bad. My girlfriend had to stay in ~22sqm room together with 2 other women and 3 infants. It was so crammed the cabinets weren't accessible and for each room only 2 visitors were allowed at any time. Some doctors and midwives told us the hospital management recently closed an entire floor of the maternity ward and cut over half of the staff. I never would have expected to see such conditions in the biggest hospital in Zurich.
    6 people found this review helpful 👍

  • 1/5 Tobias L. 10 months ago on Google
    Unter allle Sau… Vor dem Termin Anruf vom Spital ob man den Termin nach vorne schieben kann… Danach 2,5h vor dem Behandlungszimmer am warten…. Medikamente werden verschrieben die mit den schon verschriebenen Medikamenten nicht verträglich sind. Termine werden Vergessen oder es wird behauptet der Termin wäre an einem anderen Tag zum Glück hatte Er das Aufgebot ausgedruckt dabei.
    5 people found this review helpful 👍

  • 5/5 Andreas Dennis S. 3 years ago on Google
    (Translated by Google) I felt comfortable on both stays. I was treated very well and always included as well as possible. Doctors and nursing staff always friendly, responded to me and felt for me. A corona test was carried out in the shock room during both stays. A thousand times better than a German hospital. Many thanks for everything, especially to the IMC team, I will always have you in my heart. (Original) Habe mich bei beiden Aufenthalten wohl gefühlt. Man hat mich super behandelt und immer so gut es ging mit einbezogen. Ärzte und Pflegepersonal immer freundlich, sind auf mich eingegangen und haben mit mir gefühlt. Bei beiden Aufenthalten schon im Schockraum ein Corona-Test durchgeführt. Tausend Mal besser als ein deutsches Krankenhaus. Vielen lieben Dank für alles, insbesondere an das IMC-Team, werde euch immer im Herzen tragen.
    5 people found this review helpful 👍

  • 5/5 Corina M. 1 year ago on Google
    Had a good experience (despite the circumstances), the staff and facilities were great. The ER team received me immediately (perhaps because it was late at night so no queue) and they did the necessary tests on spot to confirm I can be released, and referred me for an MRI at the outpatient clinic. Everyone spoke English well, was patient, respectful and kind. Thank you especially to Dr Han who attended me at the ER.
    4 people found this review helpful 👍

  • 1/5 G. C. 3 years ago on Google
    (Translated by Google) Avoid this hospital if possible, my mother was 67 years old because of a wrong diagnosis of the blood values ​​(device was dirty) called to the hospital again today for another blood test at 10 a.m. The incapable there could not find the veins, needed 3 attempts without success, someone had to be called by the anesthesiologist, so again waited 45-50 minutes in the room without magazines and drinks, was snapped at cheekily she should wait in the room when going to the toilet Wanted to leave, the blood values ​​were suddenly okay according to the discussion with the ward doctor hours later, she came from the hospital at 1:50 p.m. She had to spend almost 4 hours there just for blood value control and no apology from the hospital for incorrect diagnosis of the blood values, mother was so worried thought of cancer etc. was close to tears. She has never seen such cheeky, indifferent staff and having to experience something like that in oh-so-great modern Switzerland is just shameful, probably more like conditions in 3 world. (Original) Meidet dieses Spital wenn möglich, meine Mutter 67 Jahre alt wurde wegen falsch Diagnose der Blutwerte (Gerät war verschmutzt) nochmals heute zum Spital gerufen für erneute Blutkontrolle um 10 Uhr. Die Unfähigen dort konnten die Venen nicht finden haben 3 Versuche gebraucht ohne Erfolg, musste jemand von Anästhesie geruft werden, also nochmals 45-50 Minuten im Zimmer gewartet ohne Zeitschriften und Getränke Angebot, wurde noch frech angeschnauzt sie solle im Zimmer warten als in die Toilette gehen wollte, die Blutwerte waren auf einmal in Ordnung gemäss Besprechung mit Stationsärztin Stunden später, sie kam um 13:50 Uhr aus dem Spital sie musste fast 4 Stunden dort verbringen nur für Blutwert Kontrolle und kein Entschuldigung seitens Spitals wegen falsch Diagnose der Blutwerte, Mutter hat sich so Sorgen gemacht dachte an Krebs etc. war den Tränen nahe. So ein freches gleichgültiges Personal hat sie noch nie erlebt und so was in der ach so tollen modernen Schweiz erleben zu müssen ist einfach nur Beschämend, wohl eher Zustände wie in 3 Welt.
    4 people found this review helpful 👍

  • 5/5 Jean-Pierre E. 1 year ago on Google
    Ich besuche oft Patienten im Universitätsspital Zürich. Die Cafeteria (Bistro Süd) hat ein breites und reichhaltiges Angebot von Speisen und Getränken. Besonders hervorheben möchte ich die vielen hausgemachten Leckerbissen wie der Milchreis mit Himbeeren oder die fantastischen Brownies. Das Bistro Süd im Hauptgebäude ist im UG, lichtdurchflutet und einladend, ein Besuch lohnt sich! Ein grosses Kompliment geht an die Küche und die Patissier.
    4 people found this review helpful 👍

  • 5/5 Natasha B. 10 months ago on Google
    Ich lebe seit 12 Jahren in der Schweiz und hatte meinen ersten Krankenhausaufenthalt von 2 Wochen. Ich bin sehr dankbar, dass ich in einem Land mit einem sehr guten und kompetenten Krankenhaus (Zürich) bin. Die Ärzte, Krankenschwestern, Physio, Gastro-Mitarbeiter und vor allem das Rega-Team sind sehr kompetent und freundlich. Sie geben sich sehr viel Mühe und sind sehr professionell. Einfach Spitzenklasse! Ich hatte eine kritische Hirnoperation und fühlte mich sehr sicher und ernst genommen.
    4 people found this review helpful 👍

  • 1/5 Helder M. 3 years ago on Google
    If you wanna feel like a rat lab for new unexperienced doctors, this is the place. I was here for 3months with pain on my knees and didn't get a single exam. What I got was two unnecessary painful cortisone injections on both knees (I remember the pain like was yesterday) and got a cyst from one of those. The physiotherapists are also a complete joke. Just go somewhere else.
    4 people found this review helpful 👍

  • 5/5 Firefox 8 months ago on Google • 120 reviews
    I’ve been here a couple times unfortunately including to the emergency room. I’ve been very impressed at how caring and helpful the nurses and Doctors are here. For me personally it’s world class medical care. I feel very lucky to have this in Zurich.
    1 person found this review helpful 👍

  • 5/5 Yoko F. 2 years ago on Google
    I went for the last few maternity check-ups and gave birth in June 2021, and having an emergency surgery for a minor gynecological issue in December 2021. I had very positive experiences and highly recommend USZ. Doctors, nurses and hoteliers I met are all professional, friendly and empathetic. Yes, they are busy but that does not mean they do not care about patients at all. They take time to answer questions and deal with issues. For instance, when my roommate’s male partner was staying around in our room past midnight because she did not speak German or English before labour and I could not rest well, nurses were very kind and supported me. They all speak English, which is very helpful for non-German speaker like me, except for one midwife and some hoteliers. But I used body language with them and I even leant some German words from them :-) My emergency surgery was pushed back to prioritize more urgent surgeries for some hours but I fully agree that more life threatening cases should be prioritized. I saw some reviewers complaining they had to wait long time but I wonder doctors were just prioritizing more urgent cases. They have student doctors and nurses but they are very professional and/or supervised by experienced ones. Educating future professionals is one of the purposes of university hospitals. I did not have any issues due to this. There is just one wish to make — it would be great if USZ could perform bacteria check during maternity check even without symptoms to avoid miscarriage/low birth weight. It seems like that about 30% pregnant women get bacteria and often without symptoms.
    3 people found this review helpful 👍

  • 1/5 Jurgita S. 1 year ago on Google
    I was in this hospital today ,And I have problem whit my skin,It’s actually not normal what I see in my skin but for dermatologist it’s was normal they didn’t take analysis or something like that,just looking and they take 500franks for nothing;)
    3 people found this review helpful 👍

  • 3/5 Monica S. 3 years ago on Google
    (Translated by Google) The nurses in this hospital are great. Very human and they do their best. Which, unfortunately, cannot be said about most doctors (except for the nice young assistant doctors). The nursing staff deserve more recognition !! In addition, I have often made the experience that the nursing staff is technically more competent than the people who studied medicine ?! (Original) Die Krankenschwestern und Krankenpfleger in diesem Spital sind top. Sehr menschlich und sie geben ihr Bestes. Was man leider über die meisten Ärzte nicht behaupten kann (ausser die jungen, netten Assistenzärzte). Das Pflegepersonal verdient mehr Anerkennung!! Ausserdem habe ich oft die Erfahrung gemacht, dass das Pflegepersonal fachlich kompetenter ist als die Leute, die Medizin studiert haben?!
    3 people found this review helpful 👍

  • 1/5 Buse P. 1 year ago on Google
    After waiting for almost 2 hours with 5 people ahead of me and no one actually treating patients i decided to leave. Also when we asked about the waiting time the doctor said in an ironic way that it could be even 3 hours. Its sad to see this kind of treatment in Switzerland.
    3 people found this review helpful 👍

  • 1/5 tita i. 2 years ago on Google
    Horribly terrible ... Last night around 23:00 (29.05.2021) I arrived at the University Hospital of Zurich. I waited 3 hours just to take a seat in the waiting room. After 3 hours of waiting I went to the Reception and asked the receptionist if it would take much longer? , as I have an emergency. She told me in a disgusted tone that, yes! After receiving 2 other people who came after me. Then I told her that I was NOT waiting another minute. . The idea is that the 6 people in front of me were Swiss and I am Romanian ... A racist and unscrupulous receptionist.
    3 people found this review helpful 👍

  • 1/5 Zlatina T. 1 year ago on Google
    So I went for an emergency check up to the dermatology department at 17.40 on 30.06.23. The girl at the reception said she has to see if the emergency doctor is there. Then she went to her office, I heard them talking and afterwards she told me the doctor is not here and that they will call me on the next day. I hope I am wrong, but why do you hire an “emergency doctor” who refuses to check up a patient even though there were no people waiting?
    3 people found this review helpful 👍

  • 1/5 waxmonster5000 3 years ago on Google
    miserable service!!!! emergency staff(not doctor) inside the emergency room is tellin me a diagnosis of my illness without any proof(tellin me i am a junkie) which is just unprofessional, really just a provocation of the patient and without any proof. i have a very long illness over 20 years which wasnt taken serious at all. i will never go back in my life to this absolutely bad an miserable ER!!!!!! less than 1 star for this place!!!!!!!!!!!
    3 people found this review helpful 👍

  • 5/5 Soumya B. 4 years ago on Google
    Moved from New York to London and then London to Zurich last year knowing the wife was pregnant. We had our first child at University Hospital Zurich in January this year. So glad that the baby arrived there, as opposed to NYC or London. The quality of care, professionalism, service offerings, depth of knowledge, understanding of human emotion during the last few hours and quality of medical equipment are absolute world class. Anyone moving to Zurich and planning to have your baby there, close your eyes and go for it. Thanks to the wonderful doctors and midwives.
    3 people found this review helpful 👍

  • 1/5 Haki A. 3 years ago on Google
    (Translated by Google) It is unbelievable how negligently patients are treated here in an allegedly highly specialized hospital. The care is very hard and friendly, but the top-class medicine here falls by the wayside. How money is ruthlessly pulled out of the pockets of the coffers. I've been lying here for over a week without any diagnostics. I would have paid less in a spa hotel. Then four immunocompromised patients are accommodated in one room. So much for patient protection During the entire time I should stay sober 3 times unexplained "because that's how you do it" and we're back to top medicine. The investigation is finally being made. After several begging and pleading, please let me know briefly whether and what has been seen or done. The only message is "The doctor has no time" Sorry, but 5 minutes didn't harm a doctor. Instead, to stay sober again for no reason and without explanation. I reached my limits mentally, that doesn't seem to interest anyone here. Yes, why, the patient is not the focus, otherwise my desperation at this point would finally be taken seriously. If you want top medicine, you won't find it at the USZ. (Original) Unfassbar, wie fahrlässig in einem angeblich hoch spezialisiertem Spital hier mit Patienten umgegangen wird. Die Pflege ist sehr bemüht und freundlich, jedoch bleibt die dogenannte Spitzenmedizin hier weit auf der Strecke. Wie den Kassen das Geld rücksichtslos aus den Taschen gezogen wird. Seit über einer Woche liege ich hier ohne jegliche Diagnostik. Da hätte ich in einem Spa-Hotel weniger bezahlt. Dann werden Immungeschwäcvte Patienten zu viert in einem Zimmer untergebracht. Soviel zum Schutz der Patienten In der gesamten Zeit sollte ich 3 mal ungeklärt nüchtern bleiben " weil man das so macht" da wären wir wieder bei der Spitzenmedizin. Endlich wird die Untersuchung gemacht. Nach mehreren betteln und flehen, mich doch bitte kurz darüber in Kenntnis zu setzen, ob und was gesehen oder gemacht wurde, Wird lediglich mitgeteilt " Der Arzt habe keine Zeit" Entschuldigung, aber 5 Minuten haben keinem Arzt geschadet. Stattdessen wieder grundlos und ohne Erklärung wieder nüchtern zu bleiben. Ich bin mental an meine Grenzen gekommen das scheint hier trotzdem niemanden zu interessieren. Ja warum auch, der Patient steht nicht im Mittelpunkt, sonst würde man meine Verzweiflung jetzt an diesem Punkt endlich mal ernst nehmen. Wer Spitzenmedizin möchte der wird am USZ nicht fündig.
    3 people found this review helpful 👍

  • 1/5 Bertrand 9 months ago on Google • 27 reviews
    I am sent there by 2 doctors to do a specific exam, one of them used to perform this specific exam so he knows very well about it. The specialist at the USZ does not want to perform the exam, he dismisses all the input from my doctors, all my input and instead tells me I have nothing. I asked this doctor for a prescription renewal, he does not want to. He is not interested in understanding why this medicine helps, he dismisses everything. Is this doctor at the USZ so intellectually retarded that he does not understand I will get it anyway from my 2 doctors? I am back with my 2 doctors. Inbetween a lot of wasted time, money and a lot of distress. I got the prescription renewal from my 2 doctors, they agree on it. The process to get an appointment was also a real mess.
    2 people found this review helpful 👍

  • 5/5 Yulia R. 1 year ago on Google • 7 reviews
    I had a surgery here since my arm was broken at ice skating ring on Silvester. In spite of very long time awaiting of surgery while other patients in worse conditions that me were delivered by helicopters and the doctors were overloaded to take mi right away, I put my 5 star review. The surgery went well, the doctors were very attentive and all speak good English. The nurses were very kind and take a good care about me. The food was light and delicious. I even stay alone in a room all that time being in hospital and felt myself very comfortable. The only thing is a long waiting time that was hard to me to stay calm and patient, therefore I will not recommend to go here in case of small accidents and perhaps to consider other hospitals with Notfall services.
    2 people found this review helpful 👍

  • 1/5 Yuhang Z. 6 months ago on Google • 4 reviews
    Alert: avoid this hospital for giving birth. During my labor in August, the anaesthetist came very late and failed her job. She did not manage to give me the pain killer Epidural as agreed prenatal, which resulted in an extremely painful delivery. The doctor did not even accomplish the basic task. very disappointed. will not recommend USZ at all.
    2 people found this review helpful 👍

  • 1/5 Nicolas Mancuso C. 2 years ago on Google
    Very young doctors without experience to diagnostic. More than two hours waiting for nothing, I had to go to another hospital with real doctors.
    2 people found this review helpful 👍

  • 1/5 Gevorg D. 1 year ago on Google
    If only there was 0 point. Unbelievable to have such horrible service in Switzerland. Starting from taking 4h to make one x ray to the rude and incompetent personnel who make racist comments toward patients. Never again , if you can skip this hospital, do so. Half of personal is idle in rooms chit chatting and laughing while patients wait in pain and their excuse is that they are understaffed, even though at the time of my arrival there was nobody in the waiting room
    2 people found this review helpful 👍

  • 1/5 Anita Van R. 1 year ago on Google
    Arrogant. Don't help people who need it. For example at the notfall station, they let everyone waiting for hours, even a very old woman. Unrespectfull, be warned. Don't go there. I am not paying for this non help. I am not the only one, see the other reviews! Ridiculous. Disgusting their treatment. They will not give reaction on this review because of arrogancy. Also the neurosurgery doesnt help you after a halfway operation, that is not how you treat people. Even when you are at the Notfall station, neurosurgeon Dr. Van Doormaal, has not the thinking of talk to you by himself. I would have been ashamed for that.
    2 people found this review helpful 👍

  • 1/5 happy t. 2 years ago on Google
    I was admitted to unispital for the birth of my child, I am very unsatisfied, They used student midwife and it was supper crowded , i dont recommend this hospital at all, they use patients as an experimental mouse. dont go there! you risk your life, you are only a number for them! I felt unsafe there, especially priority for them is to educate their students and not your health and wellbeing. I had pain and doctors take their time to explain medical condition to students rather than giving me painkiller. nurses are not nice and they don't explain things in a kind manner.... yes I already made my complain to usz but it was off course ignored....
    2 people found this review helpful 👍

  • 1/5 Маша 11 months ago on Google
    I had appendicitis, was waiting in queue for 4 hours. Then I was diagnosed with gastritis in this hospital and discharged home. Later I was operated on my appendix in another hospital✌️
    2 people found this review helpful 👍

  • 5/5 minko166 3 years ago on Google
    (Translated by Google) Many thanks to Prof. Dr. Pape and Dr. Osterhoff for screwing me back together after my motorcycle accident. Now everything is fine again. (Original) Vielen Dank an Prof. Dr. Pape und Dr. Osterhoff, dass Sie mich nach meinem Motorradunfall wieder zusammengeschraubt haben. Jetzt passt alles wieder.
    2 people found this review helpful 👍

  • 2/5 James B. 11 months ago on Google
    World class healthcare. The admin and invoicing department is a shambles. There's no online portal where you can check your account. The invoices are so long and complicated that they are impossible to understand. They also refuse to translate invoices into French or English. They make mistakes and then expect the customers to deal with the fallout which leads to very stressful situations where I'm constantly having to worry about the money even though I'm 100% covered by my international insurance. They also charge charge me 31% more because I'm a non resident.
    2 people found this review helpful 👍

  • 1/5 Roger A. 11 months ago on Google
    Birth took over 36 hours as they simply forgot about us and didn t induce me for 10 hours (due to foreign surmame?) Undetected lactation issue due to child‘s head deformation (caused by long birth) which caused child not to be able to suck properly. One older Midwife (frau Schmidt?) was a horrible horrible horrible person! A tyrant. Forward a couple of years, 2 year old falls from 2 meters on head and I ask for a scan and the answer is: „it s almost midnight, the service is shutting down soon… the pupils seem fine, keep him under control for the next days ro check for concussion signs“ unbelievable!
    2 people found this review helpful 👍

  • 1/5 Galaxus37 3 years ago on Google
    (Translated by Google) Dear University Hospital Zurich. Do any of you check the one-star ratings? Do you strive for these people? (Original) Liebe Uni Spital Zürich. Kontrolliert jemand von Ihnen die Bewertungen mit einen Stern? Bemühen Sie sich für diese Leute?
    2 people found this review helpful 👍

  • 1/5 C R. 3 years ago on Google
    (Translated by Google) Secretaries are disastrous, organization 👎 (Original) Sekretäre sind katastrophal, Organisation 👎
    2 people found this review helpful 👍

  • 1/5 World P. 3 years ago on Google
    (Translated by Google) I was welcomed by Dr. Soyka and Dr. Linden leaf operated on the nose. I have to say that I was far from satisfied. During my debriefing, I criticized the fact that my nose looked worse than before. The answer was that I should be satisfied as the functionality of the nose was guaranteed. I got a second opinion from a plastic surgeon and he said that this operation should have been done very differently. My nose doesn't look nice, and that's what I told Dr. Soyka and Dr. Thanks to linden leaf. It is important to me that other patients read this text and then decide for themselves. Not every surgeon is a good surgeon, I had to learn that with a taste. Never again, will I be treated at the USZ! (Original) Ich wurde von Dr. Soyka und Dr. Lindenblatt an der Nase operiert. Ich muss sagen, dass ich alles andere als zufrieden war. Bei meiner Nachbesprechung kritisierte ich, dass meine Nase schlechter ausschaute als vorher. Die Antwort war, dass ich zufrieden sein sollte, da die Funktionalität der Nase gewährleistet sei. Ich habe eine Zweitmeinung von einem plastischen Chirurgen eingeholt, und er meinte, dass man diese Operation ganz anders hätte durchführen sollen. Meine Nase sieht nicht schön aus, und das habe ich an Dr. Soyka und Dr. Lindenblatt zu verdanken. Mir ist es wichtig, dass andere Patienten diesen Text lesen und dann selbst entscheiden. Nicht jeder Chirurg ist ein guter Chirurg, dass musste ich jetzt mit Beigeschmack lernen. Nie wieder, lasse ich mich an der USZ behandeln!
    2 people found this review helpful 👍

  • 5/5 Daniel H. 3 years ago on Google
    (Translated by Google) Today I did the Covid test at Gloriastrasse 19 and made an appointment online. No waiting, perfectly organized. Especially the lady and the gentleman who took the smear were extremely nice, friendly and professional. Here the procedure didn't hurt at all. Another extremely positive experience at the University Hospital Zurich. (Original) Habe heute den Covid Test an der Gloriastrasse 19 gemacht, Termin online vereinbart. Keine Wartezeit, perfekt organisiert. Vor allem die Dame und der Herr die den Abstrich nahmen waren äusserst nett, freundlich und professionell. Hier hat die Prozedur auch überhaupt nicht geschmerzt. Eine weitere äusserst positive Erfahrung am Unispital Zürich .
    2 people found this review helpful 👍

  • 5/5 Metehan K. 1 year ago on Google
    Bin hier durch mehrere Abteilungen geleitet worden durch meine unspezifischen Beschwerden. Diese wurden wirklich sehr zügig von den einzelnen Fachexperten angesehen und bewertet. Die Kommunikation zwischen den Ärzten und Abteilungen laufen sehr gut, der Patient wird bei Wunsch über alles informiert. Letztlich hat das medizinische Zusammenspiel Ärzten und Therapieansätzen den gewünschten Erfolg erzielt. Zusätzlich ein extrem großes Lob an die Krankenschwestern, danke danke danke. Ihr leistet hervorragendes und man fühlt sich wohl bei jedem Schritt!
    2 people found this review helpful 👍

  • 1/5 Sara K. 3 years ago on Google
    (Translated by Google) Unfortunately, we have received an incorrectly high bill on two previous USZ visits! In some cases, we were billed for examinations that were not performed at all. And I'm a doctor myself, I know what is done and what is not. Apparently has a system! As you can see from the media ... A real shame !!! The USZ's complaint management does not even react to the allegations. As a former referring physician, I can only advise anyone against the USZ! A real shame! (Original) Leider ist uns bei beiden bisherigen USZ-Besuchen eine falsch-hohe Rechnung ausgestellt worden! Zum Teil wurden uns Untersuchungen abgerechnet, die gar nicht erbracht wurden. Und ich bin selbst Ärztin, ich habe Ahnung was gemacht wird und was nicht. Hat scheinbar System! Wie auch gerade aus den Medien ersichtlich wird... Eine wirkliche Schande!!! Das Beschwerdemanagement des USZ reagiert auf die Vorwürfe nicht einmal. Als ehemalige Zuweiserin kann ich jedem nur vom USZ abraten! Eine wahre Schande!
    2 people found this review helpful 👍

  • 5/5 Alexander J. 3 years ago on Google
    (Translated by Google) This year I was 'allowed' to spend several months at the university hospital and as a patient I know many departments, especially the clinic for visceral surgery, very well. The entire staff, starting with the transport service, the nursing staff, the ward doctors, and of course the professors (whom I was also able to meet as a health insurance patient) were very passionate and knowledgeable about the matter. In the beginning, the hospital is certainly extensive and confusing, it has a lot of staff and departments, so that you may be a little confused. But you quickly notice that this is precisely the special strength of the university hospital. Top medicine that heals and (in my case) saves lives. Thanks to all ! P.S. Oh yes, and the food was always very tasty ;-) (Original) Ich 'durfe' dieses Jahr mehrere Monate im Universitätsspital verbringen und kenne viele Abteilungen, allen voran die Klinik für Viszeralchirurgie, als Patient sehr gut. Das gesamte Personal, angefangen vom Transportdienst, der Pflege, den Stationsärzten, und natürlich auch die Professoren (denen auch ich als Kassenpatient begegnen durfte) waren mit sehr grosser Leidenschaft und Fachwissen bei der Sache. Am Anfang ist das Krankenhaus sicher weitläufig und unübersichtlich, es hat sehr viel Personal und Abteilungen, so dass man möglicherweise etwas verwirrt ist. Aber schnell merkt man, dass gerade das die besondere Stärke des Universitätsspitals ist. Spitzenmedizin die heilt und (in meinem Fall) Leben rettet. Danke an Alle ! P.S. Ach ja, und das Essen war auch immer sehr lecker ;-)
    2 people found this review helpful 👍

  • 1/5 Pa F. 3 years ago on Google
    (Translated by Google) Director Zünd makes media politics. The service catalog of a hospital, including a university hospital, is diverse. Politics is clearly not one of them. (Original) Direktor Zünd macht medial Politik. Der Leistungskatalog eines Spitals, auch eines Unispitals ist vielfältig. Politik gehört klar nicht dazu.
    2 people found this review helpful 👍

  • 1/5 Joanne O. 8 months ago on Google • 31 reviews
    My husband has emailed the hospital TWICE for a prescription for medicine he relies on to stay alive. He is yet to receive a prescription! This is wholly unacceptable! Do BETTER!!
    1 person found this review helpful 👍

  • 5/5 Carolina M. 4 months ago on Google • 7 reviews
    I went today for the first to this hospital due to some abdominal pain. I really liked the way I was treated and all the staff was 5 stars. I totally recommend!
    1 person found this review helpful 👍

  • 5/5 Mahdi A. 1 year ago on Google
    It was my best experience of being in a hospital( Despite my condition ). The doctors and the staff were friendly and kind. Normally I’m the Typ, who’s terrified of hospital or who ever wears white Cloak 😁 but as I said at first, it was my best experience. Thank you all for your efforts and your kindness!
    1 person found this review helpful 👍

  • 5/5 Christina I. 1 year ago on Google
    I had the best c-section experience at USZ. Very organised, professional and attentive staff. I felt safe and confident and had great nurses. Food is great too.
    1 person found this review helpful 👍

  • 5/5 Georg F. 3 years ago on Google
    (Translated by Google) Was only briefly in the hospital, but very satisfied, everyone was friendly and professional, everything was well organized. Doctors and nurses seem to be much more motivated than in Germany. (Original) War nur kurz im Krankenhaus, aber sehr zufrieden, alle freundlich und professionell, alles bestens organisiert. Ärzte und Pfleger scheinen viel motivierter zu sein als in Deutschland.
    1 person found this review helpful 👍

  • 4/5 Walter S. 3 years ago on Google
    (Translated by Google) There are three tram lines available to get here by public transport. No. 6 from Bahnhofquai / HB towards the zoo. No. 10 from the main train station towards the airport. No. 9 from Bellevue towards Stettbach. These all serve the ETH / Universitäts-Spital stop. (Original) Um mit dem ÖV hierher zugelangen, stehen einem drei Tramlinien zur Verfügung. Die Nr. 6 vom Bahnhofquai/HB Richtung Zoo. Die Nr. 10 vom Hauptbahnhof Richtung Flughafen. Die Nr. 9 vom Bellevue Richtung Stettbach. Diese bedienen alle die Haltestelle ETH/Universitäts-Spital.
    1 person found this review helpful 👍

  • 5/5 R J. 5 years ago on Google
    One of the best hospital I have ever visited. The doctors and all other staff's were so friendly. My brother was admitted here after an accident and he got the best treatment one can get in the world.
    1 person found this review helpful 👍

  • 5/5 Karlo B. 4 years ago on Google
    World famous and most important hospital in Switzerland. In 44 specific subject areas 7400 employees from 87 nations working here. Find also restaurants, parks and a church on the spot for your comfortable health recovery.
    1 person found this review helpful 👍

  • 1/5 H 3 years ago on Google
    (Translated by Google) As an employer, I don't think the USZ Spital will be that good. I had an interview with Sarah Ewers and never received an email reply. The conversation went reasonably well. Just weird! After my decision, I didn't get any feedback. Courtesy and respect are very important, I think. No matter if it fits or not. On the other hand, as a manager you have to have social skills. When you experience something like that, you don't feel like working in such an institution. I do not recommend USZ as an employer. (Original) Als Arbeitgeber glaube ich nicht, dass das USZ Spital so gut sein wird. Ich hatte ein Vorstellungsgespräch mit Sarah Ewers und habe nie eine Antwort per E-Mail erhalten. Das Gespräch lief einigermaßen gut. Einfach komisch! Nach meiner Entscheidung habe ich keine Rückmeldung gekriegt. Höflichkeit und Achtungsbezeigung sind sehr wichtig, denke ich. Egal ob es passt oder nicht. Andererseits muss man als Leitung soziale Kompetenzen haben. Wenn du so was erlebst, bekommst du keine Lust in so einer Institution zu arbeiten. Ich empfehle nicht USZ als Arbeitgeber.
    1 person found this review helpful 👍

  • 5/5 Michael S. 4 years ago on Google
    Large hospital with experts for many disciplines. Well organized when it comes to administrative tasks. Staff is typically very friendly. Even though they tend to be quite busy, they take their time to support you. Doctors are very capable and are answering any questions - you do not feel like 'just a number'. Medical symptoms are investigated quickly if asked for, but you do not feel that you are pushed to undergo extensive testing just for the sake of it. The main building is historic with limited possibilities for renovation, so it definitely feels outdated.
    1 person found this review helpful 👍

  • 5/5 André H. 3 years ago on Google
    (Translated by Google) Was at the university hospital last week for the Covid-19 test. From the online reservation to the test, everything went perfectly. Every single employee in the hospital was super friendly. Even on the way through the park back to the parking lot, we were approached by an employee if we still had a question. A big compliment to everyone involved for the friendliness, the professionalism and the positive manner. It's a good feeling to have such great people and professional organization in a hospital in Zurich. Keep it up! (Original) War letzte Woche im Unispital zum Covid-19 Test. Von der Online-Reservation bis zum Test hat alles perfekt geklappt. Jeder einzelne Mitarbeiter im Spital war super freundlich. Selbst beim Weg durch den Park zurück zum Parkplatz wurden wir von einem Mitarbeiter noch angesprochen ob wir noch eine Frage haben. Ein grosses Kompliment an jeden Beteiligten für die Freundlichkeit, die Professionalität und die positive Art. Ein gutes Gefühl in Zürich solche tolle Menschen und eine professionelle Organisation in einem Spital zu haben. Weiter so!
    1 person found this review helpful 👍

  • 1/5 Hanut V. 2 years ago on Google
    Would give 0 stars if I could. Apparently "emergency" center means you can maybe see a doctor in 4 hours if you are lucky. No respect for when patients check in.
    1 person found this review helpful 👍

  • 5/5 Heidi G. 3 years ago on Google
    Top!
    1 person found this review helpful 👍

  • 5/5 Lara Jane C. 3 years ago on Google
    (Translated by Google) My grandmother had an appointment for a bronchoscopy. Since her condition was too bad, the doctors decided to keep her there. Negative point -> Apparently she was then pushed from appointment to appointment, which can be confusing for an old lady, especially with the onset of dementia. In the end she was on the Nord 1 P in the women's clinic and was treated by the oncologists. Senior physician, assistant physician and weekend doctor were all very competent, very friendly and empathetic. I am a USZ employee myself and work in nursing, but I was really impressed by how well the oncology team communicated with my family. Unfortunately, my grandmother was very confused during the hospital stay, and a big thank you to the nursing staff, because I know that it was definitely not easy. Doctors acted super quickly. We as a family were very well informed and the doctors always took the time to answer our questions. Thank you for your great work :) (Original) Meine Grossmutter hatte ein Termin für eine Bronchoskopie. Da ihr Zustand zu schlecht war, haben die Ärzte entschieden sie gleich dort zu behalten. Negativer Punkt -> Anscheinend wurde Sie anschliessend von Termin zu Termin geschoben, was für eine alte Dame schon mal verwirrend sein kann, vorallem mit Beginnender Demenz. Sie lag schlussendlich auf dem Nord 1 P in der Frauenklinik und wurde von den Onkologen behandelt. Oberarzt, Assistenzärztin sowie Wochenend Ärztin waren alle sehr kompetent, sehr freundlich und einfühlsam. Ich bin selbst USZ-Mitarbeiterin und arbeite in der Pflege, aber ich war wirklich begeistert wie gut das Onkologen Team auch mit meine Familie kommuniziert hat. Meine Grossmutter war leider während des Spitalaufenthalts sehr verwirrt, und auch da ein grosses Dankeschön an die Pflege, weil ich weiss, dass das sicher nicht einfach war. Ärzte haben super schnell gehandelt. Wir als Familie wurden sehr gut informiert und die Ärzte haben sich für unsere Fragen immer Zeit genommen. Vielen Dank für eure Super Arbeit:)
    1 person found this review helpful 👍

  • 1/5 Claudio S. 2 years ago on Google
    Booked online COVID tests for 2 adults and 4 children on onedoc.ch. Patient birthdate required for every person being tested, no mention on age limit. Called the hotline to confirm it was the right place for us to go: parents with children with symptoms and they confirmed it over the phone. Drove 1h to the hospital to be told on site they do not test children. Reception tell me we were not there first ones to go through this issue, but "they are not IT, they cannot do anything". Result: 2 hours drive for nothing...
    1 person found this review helpful 👍

  • 1/5 Sam B. 3 years ago on Google
    (Translated by Google) catastrophe (Original) Katastrophe
    1 person found this review helpful 👍

  • 5/5 Marin C. 2 years ago on Google
    Such nonsense in so many comments. Both staff and doctors have always been friendly towards me. I had to reschedule two appointments and managed to do so via email. Young doctors are not ashamed to call their senior colleagues for additional insights in front of patients, which is a sign of professionalism. I surely didn’t feel like a rat. Truth be told, my first appointment wasn’t as successful as it could’ve been, as it turned out later, as I had been given a therapy which didn’t help me at all, but surely the doctor had her own reasons as to why she didn’t want to start off with an aggressive approach in terms of medication. Thanks to the amazing people at Unispital, I am finally well. The exams were thoroughly done, doctors listened to me very carefully and were very empathetic and understanding. In total, I had three appointments due to my condition which is now a thing of the past. It is true that there are lots of private clinics around, one of which I went to, and the appointment was a total failure. Unlike the doctors at Unispital, I was told there to simply “wait it out”. Hadn’t I come back to Unispital, I would still be miserable. A huge thank you to the whole team at Unispital! You are amazing in every possible way!
    1 person found this review helpful 👍

  • 5/5 Bubacarr J. 2 years ago on Google
    Treatment is of top quality. Everyone was friendly and professional, everything was well organized.
    1 person found this review helpful 👍

  • 5/5 Davide D. 1 year ago on Google
    Das Personal ist sehr herzlich und zuvorkommend. Dabei sticht Andrea, eine etwas ältere Dame, besonders stark heraus. Ich habe in meinem Leben selten so eine liebevolle Krankenschwester angetroffen. Das Essen schmeckt ebenfalls hervorragend.
    1 person found this review helpful 👍

  • 5/5 i'l be b. 3 years ago on Google
    (Translated by Google) Huge area with many specialists who are responsible for different / special areas (Original) Riesiges gelände mit vielen Spezialisten die für unterschiedliche/spezielle Bereiche zuständig sind
    1 person found this review helpful 👍

  • 5/5 S C. 5 months ago on Google • 7 reviews
    I recently was looked after by Department of Thoracic Surgery and they coordinated and led my multidisciplinary operation. I would like to thank all the teams involved in looking after me and providing me with the highest quality of healthcare. I am extremely thankful and humbled by the professionalism and excellent quality of service that you provide to the public day in, day out.

  • 5/5 Nataly R. 7 months ago on Google
    Mein Mann wurde mit lebensbedrohlichen Verletzungen per Helikopter ins Unispital Zürich eingeliefert. Die Behandlungen und die Betreuung durch die Ärzte und Ärztinnen, durch das Pflegepersonal, die Therapeut*innen war hoch kompetent, hervorragend und sehr zuvorkommend, wie auch die Unterstützung in administrativen Angelegenheiten. Vielen Dank für alles. Bestens zu empfehlen.

  • 5/5 Alraune L. 1 year ago on Google
    Ich hatte bei der Endokrinologie bei Dr. Bianca meine erste Sprechstunde. Die Ärztin war eine der kompetentesten,sympathischsten, die ich je getroffen habe. Das Thema belastet mich schon seit 20 Jahren und ich habe nach diversen Untersuchungen die Hoffnung aufgegeben. Doch nach der Sprechstunde, fühlte ich mich wie seit langem nicht mehr so gut aufgehoben und kompetent betreut. Die Ärztin zeugt von grossem und vielseitigem Fachwissen. Ich schätze Dr. Bianca sehr und kann sie jedem in dem Bereich wärmstens weiterempfehlen. Z.H

  • 5/5 Jean B. 3 years ago on Google
    Great emergency department

  • 1/5 Feifan W. 1 year ago on Google
    Waiting in the emergency room for 3 hours and no nurses talk to you. What is the purpose of “emergency” treatment?

  • 5/5 Pius L. 3 years ago on Google
    Friendly staff. If I have any issues, always try to help me and that for over 20 years.

  • 5/5 Osi U. 3 years ago on Google
    Very good hospital.

  • 5/5 M. M. 3 years ago on Google
    (Translated by Google) Came from preliminary examinations to the ops via emergency and was then taken to a ward. I felt treated very competently from A to Z. The doctors went to great lengths to explain everything to me as clearly as possible and gave me a feeling of security and trust. The nursing staff + people in the hotel industry were all professional and very loving. Thank you for this incredibly good interpersonal quality, which knows God is not remunerated anywhere near sufficient. You're great! (Original) Kam via Notfall von Voruntersuchungen bis zum Ops und wurde danach auf eine Station gebracht. Ich habe mich von A bis Z sehr kompetent behandelt gefühlt. Die Ärzt*innen gaben sich grosse Mühe, mir alles so begreiflich wie möglich zu erklären und gaben mir ein Gefühl von Sicherheit und Vertrauen. Auch das Pflegepersonal + Personen der Hotellerie waren allesamt professionell und sehr liebevoll. Danke für diese unglaublich gute zwischenmenschliche Qualität, die Weiss Gott nicht annähernd ausreichend entlöhnt wird. Ihr seid Spitze!

  • 1/5 Grandmaster F. 3 years ago on Google
    (Translated by Google) Patients in the emergency room are not properly informed about the route, floor, etc. (Original) Patienten auf Notfallstation werden nicht richtig informiert bezüglich dem Weg, Stockwerk etc.

  • 1/5 veti _. 3 years ago on Google
    (Translated by Google) About 3 months ago I was there for a meeting about the inflammation I have. I was told there that I would be lasered after 3 months. Today after 3 months I was told that I would not be lasered because it was just a meeting and the inflammation was still there. However, they also knew that 3 months ago and I was not given anything against it. What good will a second discussion about my problem, who will not do anything about it? The 3 months I waited for this appointment were for nothing .. very unprofessional employees who are also very overwhelmed. During this time I had to suffer from the inflammation in the hope that something would be done after 3 long months. absolutely not recommended, I call it a mess. (Original) Vor rund 3 Monate war ich dort für eine Besprechung über die Entzündung die ich hab. Mir wurde dort gesagt das ich nach 3 Monate gelasert werde. Heute nach 3 Monate wurde mir gesagt das ich nicht gelasert werde, weil es nur eine Besprechung wäre, zudem die Entzündung noch da sei. Jedoch haben die, das auch vor 3 Monate gewusst und mir wurde nichts dagegen gegeben.Was bringt mir eine zweite Besprechung über mein Problem, wen nichts dagegen unternohmen wird? Die 3 Monate, die ich gewartet habe für diesen Termin war für nichts.. sehr unprofessionelle angestellte, die zudem sehr überfordert sind. In dieser Zeit musste ich durch die Entzündung leiden, in der Hoffnung das nach 3 langen Monate etwas getan wird. absolut nicht empfehlenswert, eine Schweinerei nenn ich das.

  • 1/5 ayli m. 3 years ago on Google
    (Translated by Google) The hospital is a horor !!!! I have had very, very bad experiences twice. To this day I am plagued by the pain due to poor treatment ...... The ragged doctors are interested in patients .... never again .... I'd rather die than go to the usz .... (Original) Das Spital ist ein Horor!!!! Ich habe 2x sehr sehr schlechte Erfahrung gemacht. Bis heute plagen mich die Schmerzen auf Grund von schlechter Behandlung......Die zusammengewürfelte Ärzte haben 0 interesse an Patienten....hoffe nie wieder....lieber sterbe ich als ins usz zu gehen....

  • 5/5 Renato I. 3 years ago on Google
    (Translated by Google) Very friendly staff. I felt very comfortable. Big thank you! (Original) Sehr freundliches Personal.Habe mich sehr wohl gefühlt.Grosses Dankeschön!

  • 1/5 Atem B. 3 years ago on Google
    (Translated by Google) OP was very good and I am extremely satisfied, but the appointment for the consultation hour has been postponed x times (4-5) that is properly organized by kaka. Unfortunately I have to say so because no one is interested in appointments with a consultation. Say sorry on the phone and then you will receive a letter in the mail with a postponement 🤣🤣 (Original) OP war sehr gut und bin mega zufrieden aber termin für sprechstunde ist mir x-mal ( 4-5 ) verschoben dass ist richtig kaka organisiet. Leider muss ich so sage weil keine sau interesiert an termine mit sprechstunde. Im telefon sagen sorry und dann bekommsch brief per post mit terminverschiebung 🤣🤣

  • 3/5 Petra K. 3 years ago on Google
    (Translated by Google) Excellent service on the nord1 L3. Op preparation was very good, friendly and informative. the food is as it is as a result of the coronavirus, doughy, thawed? healthy birchermuesli was therefore canceled. Deduction for the white coat invasion early in the morning in the visitor's coffee. In corona times without a mask, very close above the table and without gaps, there is fables. we work with distance and a mask plus partition walls, offset sitting in the canteen, the same distance when commuting and something like that (Original) betreung auf der nord1 L3 ausgezeichnet. op vorbereitung war sehr gut, freundlicher basler und informativ. das essen ist infolge corona wie es ist, teigiges, aufgetaut?, brötli. gesundes birchermüsli wurde deswegen gestrichen. abzug für die weisskittel invasion früh morgens im besucher kaffee. in coronazeiten ohne maske ganz nah über tisch und ohne abstände wird fabuliert. wir arbeiten mit abstand und maske plus trennwände, versetztes sitzen in kantine, beim pendeln genauso abstand und hier sowas

  • 5/5 NIMICA 3 years ago on Google
    (Translated by Google) I admire the work of the staff. The skill of the doctors combined with the care of the staff towards the patient is excellent. Located in a good area, within everyone's reach. (Original) Ammiro il lavoro del personale. La bravura dei dottori unita alla cura del personale verso il paziente è ottima. Posizionato in una buona zona, alla portato di tutti.

  • 5/5 Dani D. 3 years ago on Google
    (Translated by Google) Excellent team, very professional and friendly (Original) Hervorragendes Team, sehr professionell und freundlich

  • 5/5 Simona K. 3 years ago on Google
    (Translated by Google) I am infinitely grateful to all the medical / health staff for all they have done and continue to do, so that my husband gets well as soon as possible. Kindness, availability, humanity and competence! Thank you with all my heart! (Original) Sono infinitamente grata a tutto il personale medico/sanitario per tutto ciò che hanno fatto e continuano a fare, affinché mio marito si rimetta al più presto. Gentilezza, disponibilità,umanità e competenza! Grazie con tutto il cuore!

  • 4/5 M B. 3 years ago on Google
    (Translated by Google) There are high class doctors who do a great job. The medical care on this ward is good, more agreements would have to be made between the medical team and the nursing staff - especially on weekends when the doctor treating directly is free. The buildings are old, the rooms from the last century and urgently need renovation. That is also in progress. But the wait was far too long. For Zurich, the condition of the nursing departments is not a reputation. (Original) Es gibt High Klass Ärzte, die einen grandiosen Job machen. Die medizinische Versorgung auf ser Station ist gut, es müssten mehr Absprachen zwischen dem Ärzteteam und dem Pflegepersonal gemacht werden- besonders am Wochenende, wenn der direkt behandelnde Arzt frei hat. Die Gebäude sind alt, die Zimmer aus dem letzten Jahrhundert und müssen dringend renoviert werden. Das ist auch im Gang. Es wurde aber viel zu lange gewartet. Für Zürich ist der Zustand der Pflegeabteilungen kein Renomee.

  • 5/5 Patrick C. 3 years ago on Google
    (Translated by Google) Covid test at 16:00. 21:30 get result. All thumbs up. (Original) Covid Test um 16:00. 21:30 Resultat bekommen. All thumbs up.

  • 5/5 Melis R. 3 years ago on Google
    (Translated by Google) Thanks to your quick help (emergency, mouth, maxillofacial and facial surgery) and your very friendly treatment of my life partner, who came to you on Thursday evening in an emergency, things are much better again, also today in the E955 where she was treated with you this morning almost healthy again, On behalf of you and me, I would like to thank you for your very good, quick commitment. Without you, you would no longer be alive! (Original) Dank Ihrer schnelle Hilfe(Notfall,Mund,Kiefer und Gesichtschirurgie)Und Ihrem sehr Freundlichen Umgang gegenüber Meiner Lebenspartnerin wo am Donnerstag Abend Notfallmäßig zu Ihnen kahm geht es wieder viel besser,auch Heute im E955 wo Sie Heute Vormittag bei Ihnen in Behandlung war ist Sie beinahe wieder Gesund, Im Namen von Ihr und Mir möchte Ich Mich bei Ihnen für Ihren sehr guten,schnellen Einsatz Herzlich Bedanken ohne Sie wäre Sie nicht mehr am Leben!

  • 5/5 Deathlyhallows 1. 2 years ago on Google
    Everyone was very kind and warm. After one of the worst weeks of my life they made me feel safe and cared for.

  • 4/5 Danai T. 1 year ago on Google
    Everything was really good, gently stuff, clean room etc. The only issue was the waiting time in the emergency. But nevertheless, all fine.

  • 1/5 Jorge Tapia P. 3 months ago on Google • 1 review New
    Never come to this hospital if you have an urgency, i brought my partner at 6:20 in the morning with horrible pains and they kept her waiting for more than 90 minutes despite it was empty because they change the personnel at 7am. They couldn’t care less. Zero empathy. All they told her is: if it hurts why didnt you take a painkiller (not even offering her one) or “if you dont want to wait go to another hospital”. Any third world hospital is a better option.

  • 5/5 Stephen H. 3 months ago on Google • 2 reviews New
    I was brought to this hospital in October in a bad way and the level of care I received is second to none I cannot speak highly enough of all the doctors and staff Thank you so much


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