USZ Neurology Clinic image

USZ Neurology Clinic

Neurologist University hospital

😠 Head of neurology is very unfriendly. And I don't really want to address my complaints and examine them properly. I'm very disappointed with this visit and it's a total waste of time and money. Very unfortunate After the USZ replied, I painted myself over the phone. But they probably don't want to... People often mention doctor, nicht, doctors, sehr, staff, Sehr, rzte, time, nice, care,


Address

Frauenklinikstrasse 26, 8091 Zürich, Switzerland

Website

www.usz.ch

Contact

+41 44 255 55 11

Rating on Google Maps

3.40 (38 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: doctor (16) nicht (13) doctors (11) sehr (8) staff (7) Sehr (6) rzte (6) time (6) nice (6) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Thomas G. 5 years ago on Google
    (Translated by Google) Bad treatment quality. Very arrogant and uncooperative assistant doctors. No interest in finding a solution. Go to another clinic otherwise frustration threatens ... (Original) Schlechte Behandlungsqualiät. Sehr arrogante und unkooperative Assistenzärzte. Kein Interesse an Lösungsfindung. Gehen Sie zu einer anderen Klinik sonst droht Frust ...
    10 people found this review helpful 👍

  • 1/5 Angelo 1 year ago on Google • 12 reviews
    Head of neurology is very unfriendly. And I don't really want to address my complaints and examine them properly. I'm very disappointed with this visit and it's a total waste of time and money. Very unfortunate After the USZ replied, I painted myself over the phone. But they probably don't want to help me because I haven't heard anything from you. That's not very nice But no one has personal contact with me. Incredible first had to Complain Personally and now Neurology and Complaints Department of 1000 Excuses.
    8 people found this review helpful 👍

  • 5/5 Maurizio F. 2 years ago on Google • 17 reviews
    I would like to take this opportunity to thank you and the entire neurology medical team. Today I know that thanks to medical care and your help, I can lead a good life. I am aware that there may be delays due to the pandemic. It takes too long to wait for an answer. I wish everyone a contemplative and relaxing holiday season and of course an optimistic start to 2022. All the best.
    6 people found this review helpful 👍

  • 2/5 Leo S. 10 months ago on Google • 90 reviews
    The positive first: The senior doctors are really competent, the nursing specialists are very nice, and the secretariat is absolutely on point. To say the least, things become “problematic” with the current generation of interns. Standard protocol without the ability to think outside the box, preconceived opinions, the complete absence of talent in dealing with patients, certainly sufficient knowledge, but zero experience, but strangely confident in your own competence... If the assistants don't really cultivate the ability to listen and the patient's questions are obviously annoying, but then you explain a simple diagram incorrectly to the patient in your stressed out exuberance (because you obviously don't understand it yourself), then all in all it's a rather modest achievement. There are certainly career opportunities in research, for example…
    3 people found this review helpful 👍

  • 1/5 a. m. a. 6 years ago on Google
    (Translated by Google) Not recommendable! Chaos, no communication between staff, all not particularly helpful, contradictory statements from specialist staff, you can not believe everything how important does not work and the senior doctor complains in front of patients says everything and walked overflowing with empty beds. weigh .. so that you can hardly walk past .. Chaos just .. (Original) Nicht zu empfehlen! Chaos zustand, keine Kommunikation zwischen Personal, alle nicht besonders hilfsbereit, widersprüchliche Aussagen von Fachpersonal, kann man alles nicht glauben wie wichtiges nicht funktioniert und das Oberärzten Assistenzärztin vor Patienten schimpft sagt alles aus und Gang überfüllt mit leeren betten. wägen..so das man kaum vorbei laufen kann..Chaos eben..
    6 people found this review helpful 👍

  • 1/5 Kamila S. 2 years ago on Google • 61 reviews
    I've been suffering from extreme migraines following an unnecessary diagnostic procedure _they_ pressured me into against the recommendation of my other doctors. To prevent the migraines, they then prescribed me something which "might take a few weeks to start working". Then, they refused to prescribe me the amount of migraine medication I'm going to need in the next weeks, claiming that "using so much might cause a headache". Have they ever heard what a migraine is?
    4 people found this review helpful 👍

  • 5/5 D W. 2 years ago on Google • 45 reviews
    I feel in very good hands here, especially in epileptology. Everyone at the neurology and epileptology reception/secretariat is always very friendly and helpful. The doctors are very sensitive. A big thank you goes to these two doctors, Dr. Hösli and Mrs. Dr. Haeberlin, who always look after me very competently. Best regards and thank you very much D. Wanner
    4 people found this review helpful 👍

  • 1/5 Captain B. 2 months ago on Google • 147 reviews New
    Stop smoking outside the entrance for the love of God! People should not smoke there.

  • 5/5 rita o. 10 years ago on Google
    (Translated by Google) My mother was admitted to the intensive care unit of the Neurological Clinic at the University Hospital Zurich with a severe stroke in early June and I was allowed to accompany her during her final hours of her life. I can only emphasize how well the nursing staff deals with patients and relatives, once. It helped a lot in this difficult night with how much care my mother and I were accompanied. Thank you for the comforting words and the loving care. (Original) Meine Mutter ist mit einem schweren Schlaganfall Anfang Juni in die Intensivabteilung der Neurologischen Klinik im Universitätsspital Zürich eingeliefert worden und ich durfte sie in ihren letzten Stunden ihres Lebens begleiten. Ich kann nur betonen, wie hervorragend das Pflegepersonal mit Patienten und Angehörigen umgeht, einmalig. Es hat mir sehr geholfen in dieser schweren Nacht zu erleben mit wie viel Fürsorge meine Mutter und auch ich begleitet wurden. Vielen Dank für die tröstenden Worte und die liebevolle Umsorgung.
    5 people found this review helpful 👍

  • 3/5 Doris S. 4 years ago on Google
    (Translated by Google) Neurosurgeon I give 5 points. Secretariat also great. Blood collection staff also very nice and courteous. And now the neurologists. Very disappointing. From October 19, I should have been allowed to drive a car again. It is ok that a driving aptitude test has to be taken. I was told that they are overloaded at the moment and that I have to expect an appointment from January at the earliest. But I never got an appointment even though I asked several times. At the end of January, appointment to discuss the MRI images again. Then again the topic of driving aptitude test. When I asked to register in another hospital near my place of residence, did they say yes, do they do that? I had to do the clarification. The senior doctor seriously said that if I drove a car now and ran over someone, he would be held responsible. And if I want to buy a Ferrari, I should rather lease it because I could get a relapse at any time. As if I didn't know that myself. I work 40% in accounting again, but that doesn't seem to be a yardstick. Too bad that certain doctors do not have to take a communication course. Now I have taken the whole thing into my own hands and will take the driving test in 3 weeks. Oh yes, the nice gentleman actually told me that not everyone passed this test. Pure motivation. I don't even give this doctor half a star. (Original) Neurochirurg top da gebe ich 5 Punkte. Sekretariat auch top. Personal für Blutentnahme auch sehr nett und zuvorkommend. Und nun die Neurologen. Sehr enttäuschend. Ab Okt. 19 hätte ich wieder Autofahren dürfen. Dass dazu ein Fahreignungstest gemacht werden muss ist ok. Mir wurde gesagt, dass sie im Moment überlastet sind und ich mit einem Termin frühestens ab Januar rechnen muss. Ich bekam aber nie einen Termin obwohl ich mehrmals nachgefragt habe. Ende Januar wieder Termin zur Besprechung der MRT Bilder. Danach wieder das Thema Fahreignungstest. Bei meiner Bitte mich doch in einem anderen Spital nahe meines Wohnortes anzumelden, hieß es, ja, machen die das? Die Abklärung musste ich machen. Der Oberarzt behauptete doch vollen Ernstes, dass wenn ich jetzt autofahre würde und ich jemanden überfahre, er dafür haftbar gemacht wird. Und falls ich mir einen Ferrari kaufen möchte, soll ich ihn doch lieber leasen, da ich jederzeit wieder ein Rezidiv bekommen könnte. Als ob ich das nicht selber wüsste. Ich arbeite wieder 40 % in der Buchhaltung, aber das scheint kein Maassstab zu sein. Schade dass gewisse Ärzte keinen Komunikakationskurs belegen müssen. Nun habe ich das Ganze selber in die Hand genommen und werde den Fahreignungstest in 3 Wochen absolvieren. Ach ja, der nette Herr hat mir doch tatsächlich gesagt, dass nicht alle diesen Test bestehen. Volle Motivation pur. Diesem Arzt gebe ich nicht mal einen halben Stern.
    5 people found this review helpful 👍

  • 1/5 Hanna 3 years ago on Google
    (Translated by Google) I have seldom seen such arrogant, unemphathic and narrow-minded doctors. With such doctors, one wonders, is it really about the well-being of the patient or not just about their own ego that is far too big. (Original) Unterste Schublade, so arrogante, unemphathische und engstirnige Ärzte habe ich selten erlebt. Bei solchen Ärzten fragt man sich, geht es ihnen wirklich um das Wohl der Patienten oder nicht einfach um das eigene viel zu grosse Ego.
    5 people found this review helpful 👍

  • 5/5 Lucia A. 7 months ago on Google • 113 reviews
    I was brought to I.USZ many years ago as an acute emergency; 2 severe operations/artificial coma: the great team saved my life: even in 100! Years from now, I will still be grateful to everyone!! Kind regards L.A. from Horgen
    1 person found this review helpful 👍

  • 5/5 Tom B. 5 years ago on Google
    (Translated by Google) I can not confirm the negative comments. I was examined by a competent and empathetic doctor and then by a senior physician and advised. So far no doctor has taken so much time for me. (Original) Ich kann die negativen Kommentare nicht bestätigen. Ich wurde von einer kompetenten und einfühlsamen Ärztin und danach noch von einem Oberarzt untersucht und beraten. So viel Zeit hat sich bisher noch kein Artzt für mich genommen.
    4 people found this review helpful 👍

  • 5/5 Anna Maria Antonia M. 3 years ago on Google
    Ich bin zurzeit auf die Abteilung, als Notfall Patientin. Mir muss wirklich von Herzen dass die negative Reviews überhaupt nicht zutreffen! 1) Notfall Abteilung sehr competent. Guten Überblick auf dringende Sachen und Sachen die warten können. Auch die nicht dringende Fälle gegenüber sehr freundlich und hilfsbereit 2)Abteilung: sehr competente Ärzte und Pflegepersonal. Sehr vorkommend, deutliche Erklärungen von Behandlungen (lumbaal Punktion wirklich hervorragend!) Man geht auf die Patienten ein. 3)Zusammenarbeit mit anderen sowie Logopädie und Küche usw top organisiert Also Meine Empfehlung: Neurologisches Problem? Ab zum Universitätsspital 👌
    4 people found this review helpful 👍

  • 1/5 Beni S. 5 months ago on Google • 29 reviews
    They don't care about people. They see them as cash cows. My wife went there with severe problems with numbness and after an MRI they sent her away with no help, suggestions or any kind of effort to find out what's wrong with her. The doctor was obviously a miss "knows it all" and likes to say "no" to every thought the patient has - but doesn't come up with the slightest idea on how to help. Communication skills: zero. Empathy: non existent. Maybe one day, when she needs help, she falls on a doctor of her own kind. So she'll experience what she did wrong in her job. People like this should not be doctors.
    3 people found this review helpful 👍

  • 1/5 Adrian P. 1 year ago on Google • 11 reviews
    Danger. dr Heiko Pohl is a dangerous doctor! I was in neurology for excruciating pain throughout my body due to fluoroquinolone (ciprofloxacin and levofloxacin) and gadolinium (Dotarem) poisoning! This doctor is incompetence personified. When I presented this doctor in black and white, diagnosis and evidence of fluoroquinolone and gadolinium poisoning (connective tissue damage, collagen damage, nerve damage, gastrointestinal damage, mitochondrial damage, gabareceptor disorder in the brain, silene inflammation, detoxification disorder, broken immune system, various painkiller intolerances, especially NSAIDs and cortisone ) He laughed at me through a special clinic and a special doctor abroad. This lying filthy doctor also accused me of having a somatization disorder! Please do not trust this doctor if you care about your health. Seriously damaged by fluoroquinolone and gadolinium contrast agent, this doctor prefers to wreck you even more by pumping you full of antidepressants like duloxetine and Lyrica like pregabalin! Before I was poisoned by my family doctor at the time with ciprofloxacin for cystitis, I was perfectly healthy and I never had any mental or pain problems. Today I'm a pain cripple thanks to fluoroquinolone and gadolinium friends like Dr.Heiko Pohl.
    3 people found this review helpful 👍

  • 1/5 Armin H. 10 years ago on Google
    (Translated by Google) Very friendly employees, but the senior doctors and professors have unfortunately not the slightest idea of ​​current illnesses and treat the patients only with contempt. They usually stopped at their old textbooks 20-30 years ago. Would e.g. not even recognize a fibromyalgia if she was written in front of them. You would have to muck out properly. My recommendation: go to any natural healer or buy a zapper - even there you are in better hands and maybe you take them there seriously. Tax money has lost nothing here. (Original) Sehr freundliche Angestellte, aber die leitenden Ärzte und Professoren haben leider nicht die geringste Ahnung von aktuellen Erkrankungen und behandeln die Patienten nur mit Verachtung. Sind meist vor 20 - 30 Jahren bei ihren alten Lehrbüchern stehen geblieben. Würden z.B. nicht mal eine Fibromyalgie erkennen, wenn sie angeschrieben vor ihnen stehen würde. Da müsste man mal tüchtig ausmisten. Meine Empfehlung: gehen Sie lieber zu irgend einem Naturheiler oder kaufen sich einen Zapper - selbst da sind Sie besser aufgehoben und vielleicht nimmt man sie dort auch ernst. Steuergelder haben hier nichts verloren.
    3 people found this review helpful 👍

  • 1/5 Rosalba Di P. 8 years ago on Google
    (Translated by Google) Never again. (Original) Nie wieder.
    3 people found this review helpful 👍

  • 1/5 Dario F. 7 months ago on Google • 4 reviews
    So I'm a patient with chronic illness here. I am given Ocrevus annually. You stay there in the day clinic for 4 hours. Staff and facility everything was great and good. But the only thing I find unfortunate is the food. Other years there was always pretzel yogurt and some kind of cake. This year only pretzels and coffee finished. This time I was hungrier. The machine in the hallway was broken. It was like that last year too. It's funny. I think that if you are there for half a day and can't go far away because of the infusion catheter on your arm, you would have to give something to the patient like in other years. Because the price that your health insurance company pays you is enormous for 600ml of liquid. I had about 15,000 francs in my head. So if you have to resort to savings measures with such amounts, I think that's wrong. I would be happy if you could please offer this like before. Thank you for your generosity and willingness.
    2 people found this review helpful 👍

  • 5/5 Daniil S. 5 years ago on Google • 12 reviews
    It is a normal state hospital like in any other large Swiss city. In my opinion better service then the one in Geneva
    1 person found this review helpful 👍

  • 5/5 M M (. 3 years ago on Google
    (Translated by Google) Really great. Despite Corona, the staff is always friendly. Coordination between the clinics is also amazingly good. You are in good hands here. Parking lot very expensive but “it's just Zurich”. (Original) Echt top. Das Personal ist trotz Corona immer freundlich. Koordination zwischen den Kliniken läuft auch erstaunlich gut. Hier ist man bestens aufgehoben. Parkplatz sehr teuer aber “isch halt Züri”.
    1 person found this review helpful 👍

  • 4/5 Moh. A. 3 years ago on Google
    (Translated by Google) Super nice. (Original) Super nett.

  • 4/5 Mieczyslaw S. 2 years ago on Google
    (Translated by Google) Very nice staff at the front desk, generally a lot of helpful staff. (Original) Sehr nette Mitarbeiter am Empfang, allgemein viel Hilfsbereites Personal.

  • 5/5 Pascale F. 4 years ago on Google
    (Translated by Google) Very competent doctors who also take their time. Helpful and very competent secretariat. (Original) Sehr kompetente Ärzte, die sich auch Zeit nehmen. Hilfsbereites und sehr kompetentes Sekretariat.

  • 5/5 Ste W. 3 years ago on Google
    (Translated by Google) I was treated very competently, quickly and kindly as an emergency patient. I am a doctor myself and therefore know that this is not always the case, especially in an emergency. So thank you very much and keep it up! (Original) Ich wurde sehr kompetent, speditiv und freundlich als Notfallpatientin behandelt. Ich bin selber Ärztin und weiss daher, dass das insbesondere auf einem Notfall nicht immer so ist. Daher vielen Dank und weiter so!

  • 5/5 Dominique [Robert Carsten] M. 3 years ago on Google
    (Translated by Google) Clear structure, well organized and quick when necessary to clarify and communicate (Original) Klare Struktur, gut organisiert und schnell bei nötigen Abklärungen sowie deren Kommunikation


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