Lucerne Clinic - Beauty Clinic image

Lucerne Clinic - Beauty Clinic

Skin care clinic Private hospital Surgical center Plastic surgeon Plastic surgery clinic

👍👍 I had my breast augmentation at Lucerne clinic on 4th April 2018 with Dr. Häcki. I deliberately delayed to write the review because I wanted both my breasts to drop fully so that I can give an accurate review. Firstly, the clinic is exceptional. Very clean and morden. The stuff are amazing. Very f... People often mention Lucerne, Clinic, mich, sehr, clinic, Altinay, habe, recommend, staff, experience,


Address

Seidenhofstrasse 9, 6003 Luzern, Switzerland

Website

www.lucerneclinic.ch

Contact

+41 41 511 80 80

Rating on Google Maps

4.90 (687 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm
  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Lucerne (29) Clinic (29) mich (14) sehr (12) clinic (10) Altinay (8) habe (8) recommend (7) staff (6) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 C M. 4 years ago on Google
    I had my breast augmentation at Lucerne clinic on 4th April 2018 with Dr. Häcki. I deliberately delayed to write the review because I wanted both my breasts to drop fully so that I can give an accurate review. Firstly, the clinic is exceptional. Very clean and morden. The stuff are amazing. Very friendly and professional. My operation took less than an hour and everything went absolutely well and went home the same day. The after service was really good. Whenever I phoned them to ask about something they were always ready to help. Thanks very much Dr Jürg Häcki and your team. My breasts looks amazing. I'm one happy client 😉
    4 people found this review helpful 👍

  • 5/5 CL O. 11 months ago on Google • 26 reviews
    I recently had my breast augmentation done at Lucerne Clinic. The result is 100% to my satisfaction, I felt very comfortable, relaxed and was very positive throughout the entire process. It is healing very well and I'm back to my normal routines. I can't thank you enough Dr Altinay, Lucerne Clinic Highly recommended!!!
    1 person found this review helpful 👍

  • 5/5 Grace G. 11 months ago on Google • 9 reviews
    Lucerne Clinic reached out to me after finding my unfavourable review regarding disappointment of a filler treatment. A year had gone by. There was a miscommunication with emails, missed phone calls. Frau Hammer called and invited me to come in. Dr. Altinay and I then discussed what could have gone wrong with the previous filler injected as it did not last longer than usual, They concluded and agreed to correct my filler treatment without extra charge and after a year of absence. I can say this was a reasonable decision. I left their office feeling much better that my concern and disappointment had been addresssed. Thank you Frau Hammer and Dr. Altinay for the care and attention on this visit. The only final comment I wish to truthfully add is that the filler product your clinic use, Teoxane isnt a good unlike Restalyne, Juvederm which is widely use around the world. Teoxane does not have a good effect and very minimal effect and short term. This means your client always has to return to you every 1 month or 3 months. This is for your clinic a very good source of profit. For this reason, I will no longer be a client. But yes, it was a nice gesture you brought me back there for a good gesture but it still did not last long but only a month, I take care of my skin so the clinic is just not worth the money paid. Grusse
    2 people found this review helpful 👍

  • 5/5 Clio S. 1 year ago on Google
    Ich habe vor 6 Wochen eine Brustvergrösserung in der Lucerne Clinic bei Frau Dr. Abrão bekommen. Ich bin nicht nur mit der professionellen Beratung sondern auch mit dem Ergebnis sehr zufrieden. Das Resultat sieht sehr natürlich aus und verleiht meinem Körper eine wunderschöne weibliche Proportion. Ich konnte mich jederzeit bei der Lucerne Clinic melden und erhielt immer in kürzester Zeit eine Antwort. Am Tag der Operation wurde ich bestens betreut und fühlte mich rundum wohl. Danke an das Lucerne Clinic Team!!
    2 people found this review helpful 👍

  • 5/5 Emma de B. 9 months ago on Google • 8 reviews
    Top service from A to Z! Would recommend to anyone interested. Thank you the everyone at Lucerne Clinic for making me feel so at home.
    1 person found this review helpful 👍

  • 5/5 Jochem S. 11 months ago on Google • 6 reviews
    We visited Lucerne Clinic for a Mira Dry treatment. The location is very central and easy to reach and looks very nice. The staff was extremely courteous and Valentina was a very capable and friendly expert. My overall experience has been amazing, just as the result. I definitely recommend this beauty clinic!
    1 person found this review helpful 👍

  • 5/5 Natalie S. 2 months ago on Google • 6 reviews New
    I am very happy with my result and I can absolutely recommend this clinic. I felt so comfortable and Dr. Häcki did a fantastic job and the staff is super nice! The clinic is beautiful and so clean. Thank you!
    1 person found this review helpful 👍

  • 5/5 Tamara R. 2 months ago on Google • 4 reviews New
    What an experience! So so happy from start to finish I can only recommend Lucerne Clinic! They were welcoming and with you step by step through the operation. Fantastic service! Thank you Dr. Häcki - best decision!
    1 person found this review helpful 👍

  • 5/5 Amanda F. 10 months ago on Google • 4 reviews
    I had my breast augmentation with Dr.Altinay and am very very happy. Had a small complications during healing and i was so well cared for, never a moment ignored! It make me happy to know that my surgeon and the team are always here for me! Thank you very very much for this immense happiness! 🤩
    1 person found this review helpful 👍

  • 5/5 Kery M. 1 year ago on Google
    Bei meinem Aufenthalt habe ich mich sehr aufgehoben und wohl gefühlt. Die Mitarbeiter waren super freundlich, die Klinik wunderschön, das Ergebnis perfekt. Ich würde mich immer wieder für die Lucerne Clinic entscheiden und bedanke mich herzlich für mein neues Lebensgefühl.
    1 person found this review helpful 👍

  • 5/5 Naomi B. 1 year ago on Google
    Die Lucerne Clinic hat meinen Wunsch für die Brustvergrösserung nach 5 Jahren Unwohlsein im Körper mehr als erfüllt. Ich konnte innerhalb 4 Wochen nach meiner Sprechstunde meinen Traum erfülle. Die Beratung war super und der Arzt hat sich auch aller Zeit der Welt für mich genommen und alle fragen beantwortet. Ich war bei vielen Kliniken für wine Sprechstunde und die Lucerne Klinik ist die beste! Ich empfehle allen in meinem Umfeld so wie auch meinem Arbeitsteam die Lucerne Clinic.
    1 person found this review helpful 👍

  • 5/5 Norma 8 months ago on Google
    Ich hatte am 19.5. meine Brustvergrösserung bei Dr. Häcki. Nach langem überlegen, habe ich mich für die Lucerne Clinic entschieden! Ich habe mich von Anfang bis Ende sehr wohlgefühlt. Das ganze Team ist super freundlich und hilfsbereit. Es war für mich die beste Entscheidung diesen Eingriff in der Lucerne Clinic durchzuführen. Vielen lieben Dank ich bin überglücklich 😃
    1 person found this review helpful 👍

  • 5/5 Angie L. 6 months ago on Google
    Highly recommend Dr. Altinay who is very professional and thoughtful.
    1 person found this review helpful 👍

  • 5/5 Valerie G. 5 months ago on Google
    I had an exceptional experience at Lucerne Clinic following my breast surgery. The care from the staff and doctors was genuinely heartfelt, creating a comforting environment. I am delighted with both the personalized attention and, most importantly, the fantastic results. Lucerne Clinic exceeded my expectations in every aspect, making my journey truly positive and rewarding. Additionally, I greatly appreciated the unwavering support I received from Lucerne Clinic, both over the phone and through email. They were consistently responsive and attentive, ensuring I felt supported every step of the way. This level of communication added a reassuring layer to my overall positive experience with the clinic.
    1 person found this review helpful 👍

  • 5/5 Mittlere H. 1 year ago on Google
    Liebes Lucerne Clinic Team Ich bin sehr positiv über die Clinic überrascht. Nicht dass ich etwas Schlechtes gelesen oder gehört hätte, sondern ich wusste nicht, auf was ich mich Einlasse :) Ich hatte bei Herr Altinay einen Eingriff - Augenunterlidstraffung. Die Beratung war sehr kompetent, klar und ausführlich. Am Tag des Eingriffs wurde ich sehr herzlich empfangen und rundum gut versorgt und betreut. Vor dem Eingriff wurden noch einmal Fragen gestellt und geklärt. Herr Altinay kam auch noch kurz vorbei. Im OP Raum war coole Stimmung mit lauter Musik :-) Ich wurde noch gefragt welche Musik ich gerne zur OP hätte. Dann wurden mir süsse Träume gewünscht und weg war ich. Ich hätte mir wünschen können was ich wollte, mitgekriegt habe ich nichts :) Nach der OP kriegte ich ein super leckeres Frühstück. Musste ja nüchtern zum Termin. D.h. ich konnte um ca. 15.30 Uhr das erste Mal etwas essen. Ich habe die Clinic ca. 1.5 Stunden später verlassen mit der Beratung der Medikation und dass der operierende Arzt stets erreichbar sei, falls unterwartete Komplikationen eintreten sollten. Am folgenden Tag rief mich die Clinic noch einmal an und erkundigte sich, wie es mir geht. Top Service! Vielen Dank dafür! Ich konnte mich jederzeit bei der Lucerne Clinic melden und erhielt immer in kürzester Zeit eine Antwort. Ich bin mit dem Resultat sehr zufrieden und kann die Lucerne Clinic sehr empfehlen, was ich schon gemacht habe😊 Grosses Dankeschön an das Lucerne Clinic Team!!

  • 5/5 Romaine Anne Claire Z. 1 year ago on Google
    Ich habe vor rund 7 Wochen meine Brustvergrösserung bei Dr Häcki gemacht. Ich fühlte mich sehr gut aufgehoben und es wurde sehr auf meine persönlichen Wünsche eingegangen. Das Ergebnis erfüllt mich jeden Tag aufs Neue mit viel Freude. Ich kann die Lucern Clinic sehr weiterempfehlen.

  • 5/5 nicoleb447 1 year ago on Google
    Very professional clinic with friendly staff. I highly recommend it!

  • 5/5 Simona M. 5 months ago on Google • 1 review
    I have been a client of the Lucerne Clinic for several years. Always I was treated with respect , friendliness and patience at the front desk. The medical staff is amazing, professional and very skilled. I highly recommend the Lucerne Clinic
    1 person found this review helpful 👍

  • 5/5 Audrey R. 5 months ago on Google • 2 reviews
    I had an amazing experience with the Dr. Altinay and his team. I feel grateful that I was so well taken care of from the beginning !
    1 person found this review helpful 👍

  • 5/5 Petra D. 4 months ago on Google • 1 review
    I'm excited to share my journey with the Lucerne Clinic, hoping my experience helps those making decisions. After checking out a few clinics for a breast augmentation consultation, Lucerne was my third and final stop. I dug deep into their practices, procedures, and, most importantly, the medical team. I was set on having a female doctor, which led me to Dr. Abrão-Friedrichs. Fast forward almost three months post-surgery, and choosing Lucerne and Dr. Abrão was hands down the best decision. From the very first appointment, Dr. Abrão was incredibly understanding and empathetic. This was a stark contrast to my past experiences where other clinics pushed me towards round or low-profile implants. Dr. Abrão took the time to truly hear what I wanted and made the whole process feel personal. On the day of the surgery, I felt that old familiar fear creeping in, having been through a major surgery before. The idea of running away crossed my mind. But you know what? The Lucerne Clinic's staff stepped up big time. Their kindness and understanding created this comforting bubble around me. When it was time for the OR, Dr. Abrão, in her reassuring way, grabbed my shoulders and said, "There is no running away. We are doing this." It was like this anchor that made me feel safe and secure. Throughout the procedure a nurse held my hand until I fell asleep, and believe it or not, I had the best dream ever. Fast forward almost three months later, and it's not just about recovering; I'm running, doing the sports like I used to, and fully embracing the new me. Huge shoutout to the entire Clinic team, especially Dr. Abrão. She's got this magical mix of talent, patience, calmness, and a gift for making you feel right at home. If all docs were like her, saying goodbye to white coat syndrome would be a no-brainer. I would undergo the surgery again in a heartbeat, and if I ever find myself needing another procedure, there's no one else I would trust but Dr. Abrão. Thank you from the bottom of my heart!
    1 person found this review helpful 👍


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