I bought 2 watches for my nephews' communion. I received the engraving on site without having to send the watches in first. Mr. Frey was also constantly in consultation with me regarding delivery, as the watches had to be ordered first. Great service, fair price (like the big chains), individual advice, flexibility and speed. A perfect example of why you should turn to small companies with your needs. I can recommend it 100%!

Attentive and friendly reception, realistic assessment of the problem, fair price. The old burgundy clock was respectfully dusted, polished and cleaned, now it's running well again, thank you very much!

We bought a Tissot watch. The price and selection were great but most of all the service was highly professional and friendly. Wholeheartedly recommended

Mr. Frey repaired my grandmother's wristwatch (a valuable souvenir for me) and gave me great joy. Everything went very smoothly and quickly and contacting him via email was very friendly and pleasant. If I have a similar concern again, I now know who to contact. Thank you!

The service was simply great. When I was looking for an engagement ring, I received incredibly good and professional advice. It was then clear to us that we would get the wedding rings from you. My wife and I felt very comfortable choosing our wedding rings. Thank you!

A true specialist shop. Watches of all ages and values ​​are repaired, cleaned and fitted with matching straps. Advice always with the customer at the center. Thank you for allowing heirlooms to be worn again.

(Translated by Google) Thank you for the beautiful engraving! Although it wasn't that easy, she finished very quickly. Very great service with nice and competent service. I can only recommend! (Original) Vielen Dank für die wunderschöne Gravur! Obwohl es nicht ganz einfach war, war sie sehr schnell fertig. Sehr toller Service mit netter und kompetenter Bedienung. Kann ich nur weiterempfehlen!

(Translated by Google) Friendly and competent service. I was immediately ordered a new leather bracelet because it was worn out from trying on. In the Oris shop on Barfüsserplatz they told me that it would not be possible to order one, even though they sell it as a new watch. (Original) Freundliche und kompetente Bedienung. Mir wurde sofort ein neues Lederarmband bestellt, da es abgenutzt war vom anprobieren. Im Oris Laden am Barfüsserplatz haben sie mir gesagt es wäre nicht möglich eins zu bestellen, obwohl sie es als neue Uhr verkaufen.

(Translated by Google) I bought a Tissot Prx for my son when he finished school. Very friendly and customer-oriented staff. I like to go there again at every opportunity. We recommend. (Original) Habe hier meinem Sohn zur Matura eine Tissot Prx gekauft.Sehr freundliche und kundenorientierte Mitarbeiter.Gehe bei jeder Gelegenheit wieder gerne dahin. Sehr zu empfehlen.

(Translated by Google) It is always an event at Louis Frey to acquire a watch or a piece of jewelry or to have it made. The service leaves nothing to be desired and the products are all unsurpassed. We have been shopping at Louis Frey for more than 40 years and have never been disappointed! (Original) Es ist immer wieder ein Ereignis bei Louis Frey eine Uhr oder ein Schmuckstück zu erwerben oder anfertigen zu lassen. Der Service lässt keine Wünsche offen und die Produkte sind allesamt unübertroffen. Wir kaufen bei Louis Frey bereits seit mehr als 40 Jahren ein und wurden noch nie enttäuscht!

Sehr guter, freundlicher Reparatur-Service bei meiner Uhr. Ersatzteile waren bereits auf Lager, daher wurde der Service freundlicherweise sofort ausgeführt.

40 Jahr Alte Rado Diastar wieder fit gemacht. Bestend Dank****!

Wirklich ein sehr schönes Geschäft mit tollen Uhren und einer ganz netten Beratung. Leider war die passende Uhr für mich nicht dabei aber ich komme gerne wieder.

Im Louis Frey Uhren Fachgeschäft erlebt man sehr freundliche und fachkompetente Beratung Kunden sind da in sehr guten Händen ! Vielen Dank !

Seit Jahren profitiere ich vom absolut kompetenten und kundenfreundlichen Service der Firma Louis Frey in Basel und bin froh dass es noch solche Läden gibt im Quartier!

(Translated by Google) A specialist shop, as one would wish and of which unfortunately there are not many anymore. We would like to take this opportunity to thank you for the great patience and expert advice you gave us in connection with our old Girard-Perregaux automatic watch. Mr. Frey, that was professional, courteous and kind. All the best and continued success to you and your team. Thank you very much! - Ruedi Suter + Karolina Kauffmann, Basel (Original) Ein Fachgeschäft, wie man es sich wünscht und von denen es leider nicht mehr viele gibt. So möchten wir uns auch auf diesem Weg für die grosse Geduld und Fachberatung bedanken, die Sie uns im Zusammenhang mit unserer alten Girard-Perregaux-Automatikuhr angedeihen liessen. Herr Frey, das war professionell, zuvorkommend und liebenswürdig. Ihren und Ihrem Team weiterhin alles Gute und viel Erfolg. Herzlichen Dank! - Ruedi Suter + Karolina Kauffmann, Basel

(Translated by Google) I bought my wife's engagement ring here and not only did she say YES, but she still loves the ring to this day. I also come here to freshen up, clean and repair my watch and all our jewelry and am always delighted when everything works and shines again. And the value for money is unbeatable. Always my pleasure! (Original) Ich habe hier den Verlobungsring für meine Frau gekauft und sie hat nicht nur JA gesagt, sondern ist auch noch heute begeistert vom Ring. Auch für das Auffrischen, Reinigen und Reparieren von meiner Uhr und all unserem Schmuck komme ich hier her und bin jedes Mal aufs Neue erfreut, wenn alles wieder funktioniert und strahlt. Und das Preis-Leistungsverhältnis ist unschlagbar. Immer wieder gerne!

(Translated by Google) By far the best watch jewellery, there is in Basel. You can feel the family tradition here. Was already served a few times by Mrs. Renz. Very nice personable woman with a lot of competence. (Original) Mit Abstand die beste Uhren Bijouterie, die es in Basel gibt. Man merkt hier die Familien Tradition. Wurde schon ein paar mal von Frau Renz bedient. Sehr nette sympathische Frau mit viel Kompetenz.

My father left me a watch, a nice souvenir, but unfortunately too big. A visit to a watch shop in my home country of Germany to repair and reduce the size of the bracelet unfortunately brought me no success other than an invoice; you probably couldn't remove another limb. When it was time to visit my uncle in Switzerland again after a long Corona break, I decided to take the watch with me and ask him for a recommendation. Maybe there was still an option in the homeland of my watch. Our path led us to Louis Frey. Lo and behold: it happened during my usual chocolate shopping. I had brought extra francs and, based on my experience in Germany, was expecting a bill, but that was probably included in the service. Apart from a voluntary tip, I didn't pay anything and can now continue to wear my father's watch. Thank you!

I‘v bought watches a couple of times in here and i totally reccomend it! The service is great, people are nice and know how to advice you and give you tecnical information on the watches! Very good!!! :)

Dear Mr. Frey and team, Thank you for your efforts and the great perfect service. Friendliness and competence are a given throughout the team. What counts for us is: “Frey before ever” Ruth and Markus Colussi

We have an antique wall clock that has developed certain character traits due to its age. Mr. Frey was recommended to us because he is familiar with repairing antique clocks. We can only recommend him, as well as this business. The service is perfect, as is the requested repair. Mr. Frey also knows how to go the extra mile. In this business you feel welcome and understood.