(Translated by Google) Great customer service. I was in contact by email and always got a direct answer. (Within 2 hours) I ordered the bag yesterday at noon and it was delivered today. The bag looks great. As in the pictures. (Even beyond my expectations!) Thanks alot! I will definitely order again! Lg Nathasja (Original) Super Kundenservice. Ich hatte per Mail Kontakt und habe immer direkt Antwort bekommen. (Innerhalb 2 Stunden) Ich habe die die Tasche dann gestern Mittag bestellt und wurde heute schon geliefert. Die Tasche sieht TOP aus. Wie auf den Bilder. (Sogar über meine Erwartungen!) Vielen vielen Dank! Ich werde definitiv wieder bestellen! Lg Nathasja

I have already purchased many items (bags, Foullards, jewelry and one wallet) from this store and all of them are in great condition and I always paid fair prices. Actually they offer the best prices I could find in Switzerland. The store itself is nice too and the stuff is very friendly and flexible. Once I visited outside the opening hours but they gladly agreed to open the store for me. Delivery is always quick and prompt and they always surprises me with some small additional gifts, like hand cream and custom hand sanitizer.;) The stuff is honest and professional and attentive. When I had to return a bag because it was too small for my frame, it wasn’t a problem to exchange it. I can only recommend this store for nice and quality second hand finds!

I ordered a second hand bag from this website and was very happy with the customer service. I had a few questions and they replied very fast. The bag was delivered rapidly and was in excellent condition! I highly recommend luxury for you.

I can attest to this store that LFY is fair & honest, i already purchased alot of items from them coz they are reliable and fair price compare to other consignment store. i am a happy customer., the staff specially the owner is friendly. Compare to other reseller, over the top price which is not fair., i will continue supporting this store because they deserve it.

Dishonest and unprofessional I live outside the EU and the shop agreed to ship to my country (Norway). At the beginning of the transaction I was promised the tracking number which never arrived! The owner of the shop was making lame excuses about the employee going on holiday with the receipt, not being able to get hold of the employee etc. I sent them at least 15 emails trying to get hold of the tracking number ( the bag was an expensive one). Four weeks later- still no bag! At the end the owner of the shop had to acknowledge there had never been a tracking number as the parcel was sent just as a simple letter . Basically I had been cheated for four weeks. Which is very upsetting and disgusting . I was refunded four weeks after the bag had been shipped (as everyone was already sure the parcel had been lost) and the employee of the shop who sent the parcel had to pay the cost of the bag. Appallingly unprofessional staff. The bag eventually arrived,I advised the shop about that and paid the money back. I was honest with them but the shop treated me in an incredibly dishonest and unprofessional way. They wasted my time. The owner was apologetic about the situation which really doesn't compensate for the dishonest way I was treated.

Don't ever buy in this shop i have brought a bag about 2 month ago look what i brought and what i received. Even the first day i received the bag the won't take it back plus they knew whats happening buy they say we don't take return you have already agreed when you make an account. But who would a roten bag for 250? I also have an email to prove that i am not lying.

Love my Chloé Drew so much! It came in a great condition, even better than what I had expected. Have been dreaming of this bag for a few years already. Thank you so much. Will definitely order again.

I went there today and planned just to check around, as it is on my way to Appenzell. But i end up buying one piece of LV! On my way to the store.. the scenery there is beautiful! The shop is spacious and they have considerable good selection of bags! Prices are reasonable! i bought one online before and now from the store.

Second hand handbags

Great communication and super quick delivery of my bag, will be buying from again!

Super Service. Tasche sieht 1 zu 1 aus wie auf den Fotos einfach Top. Zudem habe ich die Tasche mittags bestellt und bereits am Folgetag mit der Post bekommen Wahnsinn. Die Tasche gefällt nicht nur mir sondern auf meinen Fellnasen ☺️ Einfach nur zu empfehlen (Translated by Google) Super Service. Bag looks 1 to 1 like in the photos just great. I also ordered the bag at noon and received it in the mail the following day Wow. I not only like the bag but also my furry friends ☺️ I can only recommend it