Sensa AG image

Sensa AG

Foot care • Orthopedic surgeon • Lingerie store • Medical supply store

🫤 Unfortunately, the saleswoman had a long private telephone conversation and made no attempt to serve me or at least greet me briefly. Another employee asked her to call her back, which she didn't do. There was no apology or anything like that afterwards. Very bad customer service. People often mention advice, Sensa,


Address

Oberer Graben 2, 8400 Winterthur, Switzerland

Website

www.sensa-kompetenz.ch

Contact

+41 52 212 23 60

Rating on Google Maps

4.90 (50 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 6:30 pm
  • Wednesday: 9 am to 6:30 pm
  • Thursday: 9 am to 6:30 pm
  • Friday: 9 am to 6:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed
  • Monday: 9 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: advice (11) Sensa (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 FrenKi 4 years ago on Google • 97 reviews
    A super shop that has everything you need to spice up your health. The advice is great and can only be recommended. The price is a little higher but worth it. I would love to come back.
    1 person found this review helpful đź‘Ť

  • 5/5 Peter S. 2 years ago on Google
    Susanne Pfister kann ich bestens mit Ihrer Fachkompetenz und der tollen Beratung empfehlen. Ihr grosses Sortiment lässt keine Kundenwünschen offen. Man fühlt sich als Kunde wohl und gut beraten.
    2 people found this review helpful đź‘Ť

  • 5/5 Claudia H. 3 years ago on Google • 6 reviews
    Sensa, the medical supply store with heart! In a wonderful ambience you will receive competent and courteous service. Especially in the area of ​​swimwear and lingerie, women with more curves can also find their dream piece. (Which is also comfortable, not just looks pretty! :-)
    1 person found this review helpful đź‘Ť

  • 5/5 Jakob S. 2 years ago on Google
    (Translated by Google) Great advice. I can only recommend. You will definitely find something suitable! (Original) Super Beratung. Kann ich nur empfehlen. Man findet bestimmt was passendes!
    1 person found this review helpful đź‘Ť

  • 5/5 Guido W. 2 years ago on Google
    (Translated by Google) Customer service is very important here and is also lived! I was looking for sports shoes that could fit orthopedic insoles. Sensa AG Winterthur has none in its range. The nice lady promptly picks up the phone and calls a shop she knows. Then she hands me a piece of paper with name, address and telephone number and wishes me every success. An hour later I'm on my way home. I have the sports shoes I was looking for in one bag. I would like to take this opportunity to thank the nice and helpful lady again for her help, which I greatly appreciated. 🥰 (Original) Hier wird Kundendienst gross geschrieben und auch gelebt! Ich war auf der Suche nach Sportschuhen, in die orthopädische Einlagen passen. Sensa AG Winterthur hat keine solchen im Sortiment. Prompt greift die nette Dame zum Telefon und ruft in einem ihr bekannten Geschäft an. Anschliessend drückt sie mir einen Zettel mit Name, Adresse und Telefonnummer in die Hand und wünscht mir viel Erfolg. Eine Stunde später bin ich auf dem Weg nach Hause. In einer Tasche trage ich die Sportschuhe, die ich gesucht habe. Bei der netten und hilfsbereiten Dame bedanke ich mich auf diesem Weg nochmals für ihre Hilfe, die ich ausserordentlich geschätzt habe. 🥰
    1 person found this review helpful đź‘Ť

  • 5/5 Nick A. 3 years ago on Google
    Ich habe bei der Firma Sensa höhenverstellbare Tische bestellt. Mit der top Beratung ging es weit über einen normalen Kauf hinaus. Als Laie weiss man gar nicht, was man bei einem Tischkauf alles falsch machen kann. Ich kann Susanne Pfister und ihr Team nur weiterempfehlen. (Translated by Google) I ordered height-adjustable tables from Sensa. The top advice went far beyond a normal purchase. As a layman, you don't even know what you can do wrong when buying a table. I can only recommend Susanne Pfister and her team.
    1 person found this review helpful đź‘Ť

  • 5/5 Domi Z. 3 months ago on Google • 50 reviews New
    Very good advice from my fiancée. compliment

  • 5/5 Martina B. 2 months ago on Google • 20 reviews New
    Beautifully furnished specialist shop with very competent specialist staff who are always very empathetic. If there are difficulties, a suitable solution is sought. If you're waiting, you can pass the time by cozying up in the store or relaxing in a comfortable armchair.

  • 5/5 Mark 4 months ago on Google • 17 reviews
    You walk into this store and feel absolutely welcome. You are welcomed very friendly and take care of your customers.

  • 5/5 Mar Z. 1 year ago on Google • 8 reviews
    Nice shop with great advice. A big thank you especially to Ms. Pfister, who does her job with a lot of heart and authenticity!

  • 5/5 Monika T. 1 year ago on Google • 4 reviews
    Competent and very friendly advice. There is always something to be found here. A wide fashionable range at ferry prices. I even received great tips for a gift and found something suitable. Thank you.

  • 5/5 Hanspeter N. 1 year ago on Google • 4 reviews
    I have to admit, I particularly like the stuffed animals in/from this store that you can heat up in the MW/oven. Without exception, the ladies at Sensa always behaved very accommodating; Since it was sometimes not possible for me to pay for the goods straight away, no matter which of the ladies in the sales department I was dealing with, they were always willing to reserve the items so that I could conveniently pick them up when it was convenient for me was possible. I also received highly competent advice on the subject of compression stockings. They always took time for me, which has unfortunately become rare in today's fast-paced world. I can highly, highly recommend the entire Sensa team to anyone who is looking for something in the area of ​​medical supplies, wants to fill a prescription, or just wants good advice. You always feel like you are taken seriously as a customer, and I don't know of a single time when I wasn't served immediately after entering the store. That's how it should be - keep it up!

  • 5/5 Mirjam E. 1 year ago on Google
    Sehr freundliches und hilfsbereites Team. Sehr fachkundige Beratung in allen Bereichen. Ich kann Sensa AG allen Frauen empfehlen die alles andere als nur Durchschnitt sind :-) einfach TOP (Translated by Google) Very friendly and helpful team. Very expert advice in all areas. I can recommend Sensa AG to all women who are anything but average :-) simply TOP

  • 5/5 Lukas S. 1 year ago on Google
    - Top Beratung - Aufgestellte Mitarbeiter - Schnelle Reaktionszeit A+++ Serviceđź‘Ť (Translated by Google) - Top advice - Established employees - Fast reaction time A+++ serviceđź‘Ť

  • 5/5 Michael K. 1 year ago on Google
    Wunderschönes Sanitätshaus mit Wohlfühl-Charakter. Erstklassige Kundenberatung & Kundenorientierung!

  • 2/5 Leni M. 1 year ago on Google • 2 reviews
    Unfortunately, the saleswoman had a long private telephone conversation and made no attempt to serve me or at least greet me briefly. Another employee asked her to call her back, which she didn't do. There was no apology or anything like that afterwards. Very bad customer service.
    2 people found this review helpful đź‘Ť

  • 5/5 Renate G. 11 months ago on Google • 2 reviews
    Very well informed and friendly staff. And also a surprisingly large selection of stabilizing ankle supports. Thank you from the bottom of my heart for the good advice! Renate Gasser


Call +41 52 212 23 60 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Identifies as women-owned

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