💜💜One of my best places ever such a supportive experience, the staff are extremely friendly & really trustworthy very helpful and open in every direction possible. 💜 💜I have had several piercings done by Gabrielle she is very kind & caring through out every sense of her space through a purpose to ensure the process is simple & smooth in a way to ensure you feel comfortable with her its private & clean. I’m especially & extremely happy with every piercing done by her. She was able to push through such piercings to make something possible for myself to be able to leave with something special really proud of Gabrielle what she can do. One of places I highly recommend and respect this place. Unbelievable & unique set of people & place ever. 💜

Had a great experience at this branch two weeks ago. The girls who served me were lovely but had an awkward experience with the team leader about my hair length. I had gotten tape-in hair extensions placed into my hair and asked to have it cut a bit shorter as it was way to long for my taste, had my request blown off and told to come back in a weeks as she thought the longer the length the better and that I’d I want to get the hair shortened. Very dissatisfying and embarrassing to have my feedback dismissed that way. My hair is a big part of my identity and with this new length I’m struggling to maintain it and having to see another stylist for help. I would give this place more stars but that ruined my experience with HW. Not coming back anytime soon ladies if you don’t listen to customer requests. You would think if you spend more than $1300 to get your hair done that your opinion would be heard.

After moving to Rouse Hill and searching for so long for a good hairdressers I've finally found my place. The service that i received today from Nat and Gabrielle was way beyond anything that I was expecting. Nat you're one hell of an amazing hairdresser and saying thank you just doesn't seem enough. The colour and cut that you done has never made me feel more nicer then I do today. You two beautiful girls are just amazing. So thank you from the bottom of my heart. And thanks for the absolute laughs and for making my 1st and certainly not last experience there the absolute best ❤️ ❤️ ❤️ ❤️

Great customer service, excellent knowledge on products with expert advice for self care and maintenance, go out of their way to provide the best service, clean and tidy workplace, store is easy to find what your looking for: I went in for a eye brow piercing and Gabrielle was the best piercer that ive come across. Her excellent customer service that she provides would not make you nervous or anxious. Great staff, the manager is knowledgeable and the salon team are great too always will come in for my hair and piercing and products 😄

Spoke to a piercer about wanting to stretch my ear piercings a couple of millimeters. I was told by the piercer that this was now illegal and she couldn’t do it. I have since got it done by my usual piercer who laughed when I told him the story. If you’re not comfortable or skilled enough to do it just be honest rather than lie and tell me it’s illegal to do.

AMAZING experience. Gabrielle was very patient. Took her time to explain everything. Responded to all my questions and absolutely made sure I got what I wanted. I appreciate you so much! Thank you for giving me exactly what i wanted!

It’s my formal tonight and I went to a hairdresser in the Rouse Hill Centre, which botch my hair for formal was really upset. I then walked to hair warehouse and spoke to Jane, who seriously gave me the best customer service, Saved my formal hair, I couldn’t thank her enough, she saved my day. Such a wonderful asset to hair warehouse. From this experience she is now my new hairdresser. Thank you Jane.

Amazing place!! Every time I get my hair done service has been a 15/10. would recommend to get hair extensions to everyone I know and the workers are always a pleasure to speak to!!!