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Plumpton Hotel

Bar Hotel Family restaurant Bistro Sports bar Liquor store Gastropub Live music venue Live music bar

😠 Not happy with the service for the motel, l booked a Triple room for my Daughter in Law and Granddaughter for the night. I ended up with a queen room, when we went to reception to query it we were told there was nothing they could do about it we were told that we should have rang them, why do you ha... People often mention staff, great, service, good, room, friendly, told, Great, bistro, nice,


Address

556 Richmond Rd, Glendenning NSW 2761, Australia

Website

www.plumptonhotel.com.au

Contact

+61 2 9626 9766

Rating on Google Maps

3.90 (462 reviews)

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Featured Reviews


Frequently mentioned in reviews: staff (22) great (13) service (12) good (12) room (11) friendly (9) told (7) Great (7) bistro (7) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 peter c. 1 year ago on Google
    Tonight was the worst food I have ever had it was actually un eatable as a regular and a local this will propably be my last visit
    1 person found this review helpful 👍

  • 1/5 Susan W. 1 year ago on Google
    Not happy with the service for the motel, l booked a Triple room for my Daughter in Law and Granddaughter for the night. I ended up with a queen room, when we went to reception to query it we were told there was nothing they could do about it we were told that we should have rang them, why do you have to ring when you book online. I feel that if l wanted a queen room l would have booked it. I wanted separate beds for my Granddaughter as she has two babies at home and I wanted her to have a good night sleep, which obviously didn't happen. The sink tap dripped all night. The receptionist was quite rude. Definitely wouldn't recommend it for anyone.
    1 person found this review helpful 👍

  • 2/5 Anthony C. 1 year ago on Google
    Over an hour wait for our food and when it arrived sides were missing and some cold. Usually much better here. Maybe now short staffed.
    1 person found this review helpful 👍

  • 5/5 teresa “Resa” r. 10 months ago on Google
    Friendly Staff, good friendly atmosphere! Great New Chef and New Menu, delicious food 👍🏼

  • 2/5 Sean K. 1 year ago on Google
    Bar and bistro looked fine, beers were fresh/cold/cheap. I counted 10 cockroaches in my room and even saw a few scuttling around the bistro floor... Place has an insect issue for sure.

  • 5/5 Tanya S. 1 year ago on Google
    My favourite local pub 😊 prices for the monday-thursday dinner specials are great Music bingo on thursday nights is a fun activity Dj playing requests on a saturday night A nice small pub with friendly staff, not crowded, also family friendly with a little playground

  • 3/5 Michael G. 1 year ago on Google
    Food very ordinary, a 400 gram Schnitzel was more likely a 300 gram portion. Sauces were stingey. Just average pub-grub.

  • 5/5 Adam D. 11 months ago on Google
    Held our sons 21st at the hotel, all the staff were so accommodating and helpful. The staff had setup all the tables, we just had to the decorating. The food that we had organised was well timed and excellent quality. This made our evening stress free and enjoyable.

  • 1/5 Mehtap E. 10 months ago on Google
    Very bad place to visit due to unprofessional staff no customer service un trained staff to deal with the situation can't even poor drinks verybad environment staff racist behaviour with the staff

  • 1/5 Maria S. 10 months ago on Google
    Very disappointing moments lived staff &patrons don’t care about some one watching over your head stalking you, very racism, not happy, disrespectful, very poor service and management We go after work to have couple drinks Staff count your drinks, watching from cameras And staff talking behind peoples back, not very nice People get punched in the face too much violent

  • 5/5 Taryn P. 9 months ago on Google
    Today we celebrated a christening at Plumpton Hotel - Kim & the staff were absolutely fantastic. The location & the service great. Would highly recommend this location for your next function! Perfect for kids!

  • 1/5 Alexander B. 10 months ago on Google
    Staff Are Great : Kimmy / Deb & Brad 👌👌 The Bistro : Why is it even open ? Dont even bother !!! We Gave it a 2nd chance / 3rd chance / 4th chance & still can't get it right !!!

  • 5/5 Janise S. 1 year ago on Google
    Nice bar friendly staff an close to home where I'm currently on holiday +++

  • 1/5 Sean P. 10 months ago on Google
    Food is terrible. Bar service is good. Food is terrible.doesnt matter what you get it's all terrible.

  • 1/5 Wendy S. 8 months ago on Google
    Arrived at 7 went to reception I had booked a room for 4 a few weeks prior to find out they had no room for us I had two kids needing a shower and bed . After a heated discussion with reception he found us a room . We went to bistro my meal was horrible took it straight back they gave me a bowl of chips we got two hamburgers pink burgers couldn’t eat them would not recommend this place ever

  • 4/5 Amy 8 months ago on Google
    Celebrated my daughters baptism here yesterday! Kim & Chef’s hosted amazingly. Outdoor Venue was great and food was delicious👌🏽 1 less star because we were initially told the food will come out altogether but it actually came one by one over an hour frame which had our guests getting up every time a new dish was brought out instead of all the food laid out and guest only needing to get up once or twice.. other than that will still book here again :)

  • 1/5 Amy R. 6 months ago on Google
    Avoid this place at all costs. The food quality is not the best although it’s the lack of customer service is what it makes it terrible. The waiters all seem like they don’t want to be there and when you ask for extras such as sauce get told to read the signs. I also witnessed a couple next to us complain about their meat lasagna not having any meat and when they did share that with the waiters, all they did was say “sorry you didn’t like”. No effort was taken to rectify their complaint and they completely brushed it off. The couple got up and left immediately which is poor customer service. Do not go here, the food and service is complete trash.

  • 1/5 4ndy 4. 5 months ago on Google
    I booked accomodation for one night. When we arrived I advised the manager we were checking in and she said no problem and she'll be back shortly to check us in. 20 mins later I am still waiting at the bar and the manager turns up and say oh sorry I forgot about you. The drinks, food and room was okay, no problems there. After we checked out and arrived home, I realised I left one of my Airpods in the room. I called and spoke with the manager, she said she would go check the room shortly and call back. 2 hours later and no call back. I called back and I was told by bar staff the manager has my Airpod and I can pickup. I organised a friend to go and collect for me and they were told they didn't have my Airpod. I called back and was told they never found my Airpod. Argh... Honestly, avoid this place at all costs if you can.

  • 1/5 Denis M. 6 months ago on Google
    The staff kept serving alcohol an offender who assaulted me for no reason. Plus they let him loose wondering around after the assault. I was trying to avoid the fight and simply waited for a taxi to pick me up. While waiting there for the lift it could have happened more chances of physical dispute if I didn't keep it cool.And guess what, no memberships to new locals but they still have discounts to old locals. What a bunch of hillbillies !

  • 5/5 Leah M. 7 months ago on Google
    Plumpton Hotel was fantastic helping me host a baby shower staff food and service was absolutely amazing 🤩 would recommend 100% to anyone looking to host a function

  • 5/5 Eliza H. 5 months ago on Google
    Had a great lunch and an amazing dessert. Prices were reasonable and all the staff were great

  • 5/5 John B. 1 year ago on Google
    Great staff at the bistro and the new menu has a great variety. Will be back!

  • 5/5 Geoff B. 1 year ago on Google
    We had a lovely lunch for my son in-laws birthday,& there was a good choice food to select from.

  • 5/5 Anthony D. 1 year ago on Google
    Plumpton Hotel is the jewel of our neighbourhood. Delicious food, lovely setting. Cheap prices.

  • 4/5 Mitchell S. 1 year ago on Google
    Good food, good service, good pokie room, nice for an after work pub feed and drink, always great food

  • 5/5 MARK G. 2 years ago on Google
    Bottle shop staff friendly and easy to get along with, plenty of stock to choose from,the bistro is very clean and inviting 👌 to be there and the food is excellent

  • 5/5 Scott B. 2 years ago on Google
    Great vibe here. Was a quieter spot great for the family. Staff were great food was amazing

  • 5/5 Akren G. 2 years ago on Google
    A good pub with great sized indoor/outdoor areas, good food, cold beer and friendly, attentive , hard working and efficient staff. Highly recommend.

  • 5/5 Darren William S. 2 years ago on Google
    Tucker was sensational Bar service awesome Motel beds 🛌 bit rough

  • 3/5 Rebecca H. 1 year ago on Google
    Food is reasonably good for the price, although there’s always only a small serving of chips on the plate but the reason why I’ve chosen to write a review is because I have been here numerous times and each occasion the lady on the till in the bistro is quite rude and blunt. I think I overheard her name was ‘Kim’. Management needs to tell Kim to talk in a more polite manner to customers and at-least try and crack a smile once in a while, if she is unable to do that she shouldn’t be working in a customer service role.

  • 5/5 Rita A. 1 year ago on Google
    Excellent food, lovely staff, plenty to choose from, something for everyone

  • 5/5 Johnnocide 0. 1 year ago on Google
    Always great food, very generous portion sizes. My wife loves this place for its Schnitzels alone. Kids keep themselves occupied with colouring in, puzzles or in the play area. Note: Did not use the rooms but was not going to 1 star them for that.

  • 5/5 Margaret S. 1 year ago on Google
    My daughter had her engagement party there staff where great food was so yummy

  • 5/5 gail s. 1 year ago on Google
    Great meals senior meals large n good price friendly staff

  • 4/5 Janelle F. 1 year ago on Google
    Food was great, it was a bit hot out where the band was, need to aerate it a bit more.

  • 5/5 Breaker B. 1 year ago on Google
    Love coming here have for years Great staff and people especially on the weekend when live bands play a variety of bands and artists

  • 4/5 Praveena A. 1 year ago on Google
    New dining area is nice. Just teach the chef to cook a nice steak. Well done doesn't have to resemble a piece of wood!

  • 1/5 Ben C. 1 year ago on Google
    The steak was really low grade and at $40, it really was not good enough, it was cooked as requested (medium rare) but I want a quality cut for that price. Let’s put it this way, if this steak was $20, it would probably be the right price, but I wouldn’t buy it anyway, I want the $40 steak.

  • 4/5 Thomas R. 1 year ago on Google
    If your wife drags you through IKEA this is the closest place to recover. Has a nice looking beer garden and bistro area. Staff were friendly.

  • 3/5 E “Wilson75” W. 2 years ago on Google
    Great local pub. Family friendly which is good although the food is average and has been for some time now. If you’re looking for a quiet spot to enjoy a beer, watch an event or place a bet, then this is for you.


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