Bunnings Carlingford image

Bunnings Carlingford

Hardware store Garden center Home improvement store Paint store Kitchen supply store Outdoor furniture store Lighting store Bathroom supply store Building materials supplier Landscaping supply store

😠 I rarely leave reviews however this store is different. If you are Asian and trying to get paints better off to another branch. Staff name Shirley is racist and judgmental, manager Michael is encouraging such disgraceful behaviour. Both Shirley and Michael teaming up to bring this store to shame, t... People often mention store, Bunnings, staff, helpful, find, asked, smaller,


Address

295 Pennant Hills Rd, Carlingford NSW 2118, Australia

Website

www.bunnings.com.au

Contact

+61 2 8843 6100

Rating on Google Maps

3.80 (848 reviews)

Open on Google Maps

Working Hours

  • Sunday: 7 AM to 7 PM
  • Monday: 6:30 AM to 7 PM
  • Tuesday: 6:30 AM to 7 PM
  • Wednesday: 6:30 AM to 7 PM
  • Thursday: 6:30 AM to 7 PM
  • Friday: 6:30 AM to 7 PM
  • Saturday: 7 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: store (21) Bunnings (12) staff (11) helpful (9) find (6) asked (6) smaller (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dallas w. 2 years ago on Google
    I rarely leave reviews however this store is different. If you are Asian and trying to get paints better off to another branch. Staff name Shirley is racist and judgmental, manager Michael is encouraging such disgraceful behaviour. Both Shirley and Michael teaming up to bring this store to shame, their working relationship is sus as. The lack of labour in our country isn’t an excuse to hire such unprofessional staffs. We all deserve a delightful shopping experience, just don’t expect to find any in this one.
    20 people found this review helpful 👍

  • 1/5 Jack S. 2 years ago on Google
    Our pastshopping with bunnings was always a happy experience. But this store started to change in some areas. Last week my wife called up this store and asked questions about a toilet suite, they asked her to measure it and came to store someone will help her but after she brining measurements to store asking staff there, one man didn’t even want to look the measurements, saying he is not professional, you need to go to big bunnings. So we went to Rydalmere shop, team helped us to get it done very quickly and easily with our measurements. Today, I went there to buy some roof material. Was looking for a tool which I saw on YouTube, i showed one tall lady in the paint department, she seemed to help but saying “ is there people on the internet you can ask? “ without even trying other team member. If I already got my answer from online, why I came to you to ask? Before, bunnings always call the other staff when one of them can’t answer. Nice and easy. I tried one more staff, he was very impatient as well and said this question should be answered downstairs I don’t know anything about cement then WALK AWAY without saying anything. I missed Stan and some staff around him before, in the old days, people are much more lovely.nowadays some people in this store are bit shame. This is my first one star review left since I came to this country, I didn’t realize something until I read some other review now. In the future, if I’m not in a hurry to buy something, there is no willing to shop in this store anymore, no more happy help and assistance. Hope Wesfarmers will bring more qualified good staff like other stores. Some in this store are ruining the great reputation. If you can, avoid this store until improved, you won’t regret drive a little bit further to rydamere or northmead store, you deserve a better weekend. Cheers
    3 people found this review helpful 👍

  • 4/5 Jacques B. 3 years ago on Google
    A option for smaller jobs. This neighborhood Bunnings has all the basics with only some of the big ticket items and ranges you’d expect at a major Bunnings not available. The team are usually friendly and helpful.
    2 people found this review helpful 👍

  • 4/5 Frank S. 1 year ago on Google
    A cute little bunnings store that stocks the main essentials. Whilst it may have less content than its larger siblings, it is still convenient to have around to save travel time if youre needing something quickly in the area. The downside to being a smaller store is that it is therefore lesser staffed...so you may potentially need to queue up for slightly longer...youll also need to keep your wits about you being a smaller awkward carpark...patience folks! 😊
    2 people found this review helpful 👍

  • 5/5 Morsal S. 1 year ago on Google
    I came in on late Monday evening to purchase lights for work. Maria was absolutely amazing!! She went through each box (they had already been ripped open) to ensure the lights were not broken and found all of them faulty broken or missing parts. She then proceeded to ring around and ensure I received brand new lights prechecked not broken with the parts. It was very close to closing time and her professionalism, patience and kindness was incredible. Thank you Maria you really helped me so much.
    1 person found this review helpful 👍

  • 1/5 Pouya A. 1 year ago on Google
    By far the worse costumer service i have ever received in any Bunnings in Australia Sarah a young lady from the counter is the champion of the worst customer interaction Very rude,arrogant Someone needs to teach her some proper manner and customer relationship otherwise she wouldn’t last long The other guy was collaborative and asked Sarah to fix my issue
    1 person found this review helpful 👍

  • 5/5 Jenny 1 year ago on Google
    Great amount of outdoor parking, easily accessible and good location. The Bunnings is a bit smaller than other ones that I’ve been to but it was easy to move around and find what I needed. The staff were reasonably friendly too.
    1 person found this review helpful 👍

  • 4/5 KJK 2 years ago on Google
    Limited products for Bunnings is understandable considering the size. The establishment was very busy and I struggled to find assistance when browsing the store. Ended up finding what I wanted on a top shelf in bulk packaging. I then got keys cut and the staff here were helpful and polite, with one assisting me even when his shift had finished. Keys worked well. Prices are reasonable. Thanks!
    1 person found this review helpful 👍

  • 5/5 B 1 year ago on Google
    Had my first ever Bunnings sausage here many years ago and it was an absolute indulgent experience i''ll never forget. Been coming back every weekend since for it!
    1 person found this review helpful 👍

  • 5/5 Haissam I. 4 months ago on Google
    Awesome experience with friendly type staff who give alternatives to solutions without being unapproachable .

  • 1/5 Iman Y. 4 months ago on Google
    This store is usually out of stock for popular items. I always have to visit another store after going there. It is even Not comparable to Rydalmere or Northmead stores.

  • 5/5 Philip N. 5 months ago on Google
    I visited the store in the afternoon of 10th December and went down to he lower floor to purchase an item. The assistant was very helpful and I was able to purchase an item with a really surprising discount. It was altogether a really good experience.

  • 4/5 Sid R. 9 months ago on Google
    Older smaller Bunnings offering limited selections of goods. Great service from Mr. Stanley who was knowledgeable and kindly gave me advice on faucets.

  • 4/5 Anthony G. 1 year ago on Google
    One of the smaller Bunnings. Easy to find parking but doesn’t usually stock everything, especially larger items. It’s good if you just need something common and quickly.

  • 5/5 April Y. 1 year ago on Google
    Sophie in the paint shop was very attentive and patient in trying to match the colour sample we had. Thank you so much!

  • 5/5 I H. 8 months ago on Google
    Amazing people, haven't seen any bunnings warehouse with such amazing people, specially Maria D , she is amazing I asked where I can find sugar wipes and cleaning stuff she came all the way to the isle and helped me choose the right one and she made sure that whatever I am buying is appropriate to my needs and tye best part was where she was not sure of something she asked from her colleague . Hatts off. I asked a million questions, what if why not, etc and she replied politely.

  • 5/5 LimousineLine B. 1 year ago on Google
    We've lived here in Carlingford for 22 years. Having this local Bunnings close by has provided me with 90% of the stuff I've needed. The big storage items, shelving, kitchen stuff is best seen in the bigger stores where all the choices are displayed. The knowledgeable staff here are always helpful, often run off their feet but willing to help all customers. I've seen some very rude, pushy customers, really testing the staff's patience. I've seen the customer's lack of English and hardware knowledge causing difficulties. Staff have other customers to deal with, not rude blow-ins who can't be understood.

  • 1/5 Chris B. 8 months ago on Google
    Small store, very limited range and they never have what you are after, despite the website saying otherwise. Carpark is a joke despite a patch job now and then—competes with the moon for craters. This store deserves to be closed down.

  • 5/5 Cherry L. 11 months ago on Google
    Great services, there is an old gentleman who is very experienced and willing to assist. We can tell he enjoys to share his experiences to help customers. Thanks for his excellent customer services. Highly recommended.

  • 5/5 Mehnaz F. 1 year ago on Google
    It's a good place if you need to buy tools or other home improvement products.. I loved them.. the stuffs are very helpful and friendly..

  • 4/5 Libby P. 1 year ago on Google
    Fantastic service from Maria with helping me with advice on hanging a piece of art. Truly knows her stuff. The store is tired looking inside….needs its own renovations.

  • 3/5 Bartholomew T. 1 year ago on Google
    Possibly one of the oldest Bunnings I’ve been to - a heritage one. Not sure if the air condition was broken that day or just to fit in with the run down vibes. Staff were helpful as with most Bunnings staff. Does have most of the things I needed. Perhaps a facelift in the near future maybe?

  • 5/5 Andrew O. 5 years ago on Google
    Smaller store size. Has most of the go to stuff. Trade area is downstairs/underneath the main building. Ample parking, helpful red shirts.

  • 5/5 m c. 1 year ago on Google
    Stan, Dean, Adam, Maria (both of them!), & Evelyn are friendly and always willing to help. They always solve my problems!

  • 5/5 RSG 5. 1 year ago on Google
    small but packs a punch.

  • 3/5 Ermington P. 1 year ago on Google
    Smallest Bunnings you will find. Limited product range but helpful staff.

  • 4/5 Farzad M. 2 years ago on Google
    Small branch, but would work for you if you are not looking for a very rare item. The team are professional and helpful. To have a wider range of options, you can visit Thornley branch which is close to this one.


Call +61 2 8843 6100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✗ Same-day delivery

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