Ski & Wake Resort Těrlicko image

Ski & Wake Resort Těrlicko

Restaurant Hotel Lounge Wedding service

😠 Catastrophe. Service absolutely disinterested, very slow and confused. The beer tasted like dirty pipes. We waited quite a long time for the food (ribs warmed in the microwave oven). We were only given spoons to eat. It took a long time for two waitresses to have a total of 30 people under their roo... People often mention service, staff, time, obsluha, good, recommend, doporu, restaurant,


Address

Chatová 102/13, 735 42 Těrlicko, Czechia

Website

www.skiwakeresort.cz

Contact

+420 724 387 666

Rating on Google Maps

4.20 (128 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (9) staff (8) time (7) obsluha (7) good (6) recommend (6) doporu (6) restaurant (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Артем �. 11 months ago on Google • 79 reviews
    Cool place to spend time near Ostrava
    1 person found this review helpful 👍

  • 1/5 Filip H. 10 months ago on Google • 35 reviews
    Catastrophe. Service absolutely disinterested, very slow and confused. The beer tasted like dirty pipes. We waited quite a long time for the food (ribs warmed in the microwave oven). We were only given spoons to eat. It took a long time for two waitresses to have a total of 30 people under their roof. Even the orders were done in a strange way, first a young lady ordered my beer saying she would come back to order a cocktail for the wife. In the end, she didn't come until paying. Even the cook had to help behind the bar... And when the waitress got the order wrong and had no one to give the beer to, she brought it to the cook... The speed and quality of the service was also noticed by 6 guests from the next table, who also had a great time at your expense. Next time we won't show up and will rather go to Pohostinství u Pěgrímků, where they have good beer, the chef knows how to cook, and all the waitresses are handled by one employee. Today is 7/10/2023. Philip
    1 person found this review helpful 👍

  • 5/5 Vilém �. 2 years ago on Google
    (Translated by Google) My daughter and wife and I enjoyed our week-long stay. The staff is very helpful and nice, the rooms clean and an excellent menu, which I highly recommend. It is a newly opened resort, so have understanding and patience. I highly recommend everyone to try the water skis that are in the resort.✌️ (Original) Týdenní pobyt jsme si s dcerou a ženou velmi užili. Personál je velmi vstřícný a milý, pokoje čisté a výborná nabídka jídel, které vřele doporučuji. Jde o nově otevřený resort, tak mějte pochopení a trpělivost. Vřele Všem doporučuji vyzkoušet vodní lyže, které jsou v areálu resortu.✌️
    1 person found this review helpful 👍

  • 5/5 Venda M. 2 years ago on Google
    (Translated by Google) Great place, friendly smiling staff and delicious food. I recommend gnocchi with chicken and chanterelles, I haven't enjoyed it in a restaurant for a long time. 🌟🌟🌟🌟🌟 (Original) Super místo, příjemná usměvavá obsluha a chutné jídlo. Gnocchi s kuřecím masem a liškami doporučuji, dlouho jsem si tak nepochutnala v restauraci. 🌟🌟🌟🌟🌟
    1 person found this review helpful 👍

  • 5/5 Enduro Mati A. 2 years ago on Google
    (Translated by Google) Great place, very good food, I recommend it 👍 (Original) Super miejsce, bardzo dobre jedzenie , serdecznie polecam 👍
    1 person found this review helpful 👍

  • 5/5 Adriana Shally J. 1 year ago on Google
    Já tedy nemohu soudit ubytování protože na toto místo chodíme na procházku z naší zahrádky, ale co se týče obsluhy na restauraci tak super holky vždy usměvavé a vstřícné. Co se týče místa jako takového tak za mě top ..... prozatím tedy klidně místečko což se s nadcházející sezónou určitě změní a bude všude plno lidí......nicméně ani toto zážitek nezkazí ba naopak zážitky zde krásné zásoby...
    1 person found this review helpful 👍

  • 5/5 Jan K. 2 years ago on Google • 181 reviews
    Top wake spot in this area

  • 5/5 Pavel M. 11 months ago on Google • 121 reviews
    Super

  • 3/5 Anastasiia K. 4 months ago on Google • 94 reviews
    Small hotel located on Terlicko lake. Maybe it is good for summer and water skiing but in winter it is not recommended because of few reasons. First of all, rooms are very cold and you can heat it only by air conditioning which is quite noisy way and makes air very dry. Towels heater was not working in the bathroom so it was as well very cold there. Pillows were too big and too soft. Room and bathroom very not properly cleaned and during 3 nights stay there was no single room cleaning service. So, to be honest, very, very average hotel. View is nice if you pay for lake view but it is still not worth the money they charge. Would not come again.

  • 5/5 Karolina T. 9 months ago on Google • 42 reviews
    Nice place with green and sand beaches. Really good wakeboard place, better for experienced riders. Restaurant has amazing food sometimes needed to wait for a while, but the food is really good.

  • 1/5 jan j. 6 months ago on Google • 11 reviews
    In general, a great unresponsiveness to customers together with a very arrogant behavior of the staff where we were told: "You are here late, you are unlucky" This behavior is unacceptable in a restaurant that looks and feels like a premium restaurant. Thanks to the circumstances, we went to the nearby Amerika restaurant, where dealings with customers could not be compared. And the food was excellent.

  • 1/5 Karolina N. 6 months ago on Google • 7 reviews
    A total disaster! Reluctant service, a mess on the stage, a mess at the bar, you could clean the bar in front of you before ordering and maybe someone noticed you in 10 minutes. I definitely do not recommend, the staff is ripe for dismissal.

  • 1/5 Šárka B. 6 months ago on Google • 5 reviews
    A wonderful place, suffering from the incompetence, arrogance, unhelpfulness and unwillingness of the staff... It's a pity, the place looks really beautiful, but thanks to the staff horror, horror and misery. Never here again, you wait a very long time for food, if they ever give it to you and without 3 reminders that we are still waiting, we would not get food at all, one night we didn't get food at all for sure... If you are looking for refreshments with friendly service and good food, I can warmly recommend the nearby restaurant Amerika, pleasant service, prices and excellent food

  • 1/5 Pavlína P. 10 months ago on Google
    Výhled z terasy perfektní... A to je tak vše. Obsluha pomalá, bez zájmu o zákazníky, brigádníci neznalí a neschopní. Jídlo těžký podprůměr. Mastné a přesolené. O objednávku se musíte prakticky doprošovat. Když už se jídla dočkáte, nedostanete ani příbory. Už nikdy více.

  • 1/5 Aneta Z. 9 months ago on Google
    tahle obsluha....to je silene... pivo cepovat neumi, maji zmatek, nevi kdo co si objednal... arogantni obliceje. Chodim tu casto a vzdy odchazim nastvana.,. jediny vyhled je tady super

  • 5/5 Marek S. 7 months ago on Google
    Krásné místo, příjemná a milá obsluha. Doporučuji navštívit. Určitě se vrátíme.

  • 3/5 Любомир �. 11 months ago on Google
    Všechno bylo v pořádku, jen nevím do kolik opravdu je otevřená restaurace. Na stránku mají napsání do 22:00 a tu paní (blondýna) nám v 20:14 řekla že už zavírají 🤔

  • 4/5 Adam S. 1 year ago on Google
    Další oblíbené místo na kafe a výhledy s přehradou a horama - jen škoda že není častěji otevřeno, ale jinak moc fajne

  • 5/5 Ivo V. 2 years ago on Google
    Chtěla bych moc poděkovat za nádhernou narozeninovou oslavu. Na konci září...S kouzeným výhledem na hory a přehradu. Perfektní a moc milá paní servírka, která se o nás celé odpoledne až do noci starala, skvělý raut a pěkná výzdoba. Přístup paní provozní na velmi profesionální úrovni.Moc jsme si to užili.

  • 3/5 Pavli G. 1 year ago on Google
    Klidne misto k odpocinku, obsluha velice prijemna, porce by mohly byt vetsi. Pokoj byl v poradku, bohuzel jsem tam ale mela 3 pavouky, okno jsem se ani neodvazila otevrit radeji :(

  • 5/5 Martin K. 2 years ago on Google
    (Translated by Google) Thank you for organizing a great birthday party !!! The food and service were excellent and the helpfulness of the lady operating knows no comparison; (Original) Děkujeme za uspořádání skvělé narozeninové oslavy!!! Jídlo i servis byl výborný a vstřícnost paní provozní nezná srovnání ;o)

  • 4/5 Magda N. 1 year ago on Google
    (Translated by Google) Nice place with a great terrace and chill chairs. It is best to visit outside the weekend, then one can enjoy everything and without people. Perfect relaxation. (Original) Fajn místo s bezva terasou a chill křesílky. Nejlepší je navštívit mimo víkend, pak si člověk užije vše a bez lidí. Dokonalý relax.

  • 4/5 Miroslav R. 2 years ago on Google
    (Translated by Google) Beautiful surroundings including a terrace. All new clean. The food is tasty, but the service sucks 🤔. (Original) Krásné prostředí včetně terasy. Všechno nové čisté. Jídlo chutné, ale obsluha v háji 🤔.

  • 5/5 Jan R. 2 years ago on Google
    Krásne+nádherné,,je to skratka parádní,,rád tam jezdím sám na kole nebo s Trajdalkou autem,děkuji všem co tam makaji,,doporučuji všem-Honza+Trajdalka.

  • 5/5 MARTIN C. 1 year ago on Google
    Příjemné prostředí pro odpočinek i pracovní schůzky. Personál ochotný, kuchyně perfektní. Vřele doporučuji.

  • 1/5 Natálie R. 1 year ago on Google
    Nedoporučuji!!!! Nikdy víc hodinu a 5 minut čekat na objednání a to jsme ještě 3x prosili o obsloužení a paní číšnice řekla: pokusím se obsloužit a nic a ještě host dostane seřváno. Kde to jsme ? Teď čekáme na jídlo, tak snad za 2 hodiny se najíme.

  • 4/5 Petr C. 1 year ago on Google
    Naprosto úžasné prostředí. Takzvaně balzám na duši. Krásná terasa, perfektní výhled na přehradu a okolí. Navštívil jsem kolem poledne, takže měli menu. Polévka slabší a spíše studená. Krkovička výborná. Problémem je opětovně personál. Sice milá obsluha, ale mimo. To je po Covidu problém většiny restaurací. Nicméně doporučuji k návštěvě a celkově z důvodu nádherného posezení 4 hvězdy.

  • 1/5 Adam R. 2 years ago on Google
    (Translated by Google) The food does not match the description or price. In addition, the service was very slow. (Original) Jídlo neodpovídá popisu ani ceně. Navíc obsluha byla velice pomalá.

  • 5/5 Radka �. 2 years ago on Google
    (Translated by Google) Luxurious food at great prices, and friendly staff! (Original) Luxusní jídlo za super ceny, a příjemný personál!

  • 4/5 Jindřich T. 2 years ago on Google
    (Translated by Google) Nice environment of a new attraction. An ideal place for water sports lovers. (Original) Hezké prostředí nové atrakce. Pro milovníky vodních sportů ideální místo.

  • 1/5 Barbora K. 2 years ago on Google
    Restaurace je naprosto otřesná. Obsluha se vůbec nevěnuje zákazníkům a už nikdy sem nepůjdu. Chce se mi blít z takové úrovně jakou tady předvádí. Děkuji za krásnou návštěvu 👍🏻

  • 1/5 Judita R. 6 months ago on Google • 2 reviews
    Unfortunately, I have to agree with all the reviews complaining about unpleasant and reluctant service. We were so disappointed with her that we preferred to go to the nearby Amerika restaurant for a meal, where we were greeted by smiling and helpful staff and the food was also excellent.


Call +420 724 387 666 Open on Google Maps

Trends



Last updated:

Similar places



Similar Restaurants nearby

Last updated:
()