3/5 Anubhav R. 1 year ago on Google
The
hotel
was
really
beautiful
and
had
a
great
ambiance.
We
faced
issues
with
room
booking
and
allocation.
We
asked
for
a
Delux
room
with
a
King
size
bed
and
Bath
Tub.
We
booked
through
a
travel
agent.
We
shared
the
correct
pics
but
when
we
reached
them
they
gave
us
a
room
without
a
bath
tub
and
twin
beds
which
means
2
separate
beds
which
are
really
frustrating
as
we
went
on
our
honeymoon.
We
raise
concern
to
travel
agents
and
they
try
multiple
times
to
reach
the
hotel
but
they
are
not
even
responsive
to
them.
We
booked
for
3
days
and
we
couldn't
stay
like
this.
We
requested
a
room
or
hotel
change.
After
1
day
we
got
hotel
change
as
they
were
not
ready
to
provide
us
an
alternative
and
not
give
a
response.
The
travel
agent
asked
for
a
refund
from
the
hotel.
I
also
told
them
not
to
recommend
this
type
of
hotel
to
tourism
if
they
are
not
in
good
connection
and
responsive
and
book
anything
randomly
without
understanding
the
situation.
Highly
recommended
to
confirm
your
booking
about
bed
and
bath
tub
facilities
before
check
in.
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