5/5 Lourens L. 7 months ago on Google
*EDIT*
-
*FAITH
RESTORED
BY
SENIOR
MANAGER
KOBUS
BOTHA*
Man
was
I
blown
away
by
the
service
last
night.
Thank
you
Kobus
and
the
staff
that
came
together
after
the
review
to
prove
there's
more
than
just
a
night
of
bad
service.
All
issues
were
addressed
and
the
food
was
nice
and
fresh
last
night.
Chicken
Tenders
were
absolutely
killer.
Thanks
guys!!!!
First
line
of
entry
was
terrible.
The
lady
taking
the
orders
had
flu
and
was
sucking/snorting
her
snot
the
whole
time,
and
I
mean
6
to
10
times
while
waiting
to
pay.
Which
is
really
unappetizing
while
waiting
for
food,
all
I
could
imagine
was
her
green
mucus
over
my
food,
she
then
proceeded
to
wipe
her
nose
and
hand
me
the
card
machine
with
the
same
hand.
I
couldn't
believe
that
a
manager
would
let
someone
with
such
a
bad
flu
work
in
the
food
industry,
so
if
I
get
sick
I
know
where
it's
from.
Secondly,
while
I
waited
for
my
food
I
realized
how
disgusting
the
kitchen
looks.
How
can
we
be
assured
we're
getting
decent
quality
food
in
a
place
that
looks
like
the
picture
attached,
Ray
who's
supposed
to
be
the
manager
was
not
in
sight,
I
asked
one
of
the
ladies
at
the
end
of
the
line
where
the
manager
is
and
she
said,
in
his
office,
after
that
then
responded
with
a
"I
don't
know
where
he
is,
I
think
he
went
outside"...
Ps.
It's
not
the
first
time
ordering
the
chicken
tenders
and
getting
home
eating
double
fried,
overcooked,
dried
out
chicken
biltong.
But
the
worst
is
the
lady
sucking
her
snot
filled
mucus
build
up
while
waiting
for
our
food.
Absolutely
disgusting.