1/5 Jahmina J. 1 year ago on Google
Moctezuma
is
usually
one
of
my
favorite
places
to
eat,
but
as
of
lately
the
care
for
details
for
pick
up
orders
is
seriously
lacking.
When
I
do
order
out
it’s
usually
for
company
events
at
the
hospital
I
work
for.
So
I’m
expecting
the
same
attention
to
detail
that
I
receive
when
I
dine
in.
Yesterday
I
order
the
steak
fajitas
platter.
I
get
a
call
and
email
that
my
10pm
request
for
pick
up
is
too
late.
Even
though
that
was
a
time
option
available
on
the
website.
I
call
at
9
tell
them
I’ll
be
there
at
9:30
to
pick
up.
I
get
there
at
9:15
for
my
food
not
to
be
ready
until
10pm
like
I
had
requested.
I’m
a
little
stressed
and
irritated
at
that
point
but
let
it
go
I
say
thank
you
and
take
my
food
to
the
event.
To
set
up
the
food
at
work
to
realize
it’s
chicken
not
steak.
Not
that
they
could
even
do
anything
about
it
but
I
sent
a
email
to
L.
Perez
explaining
the
situation.
Expecting
a
phone
call
the
next
day
did
not
receive
one.
Had
to
call
and
be
left
on
hold
for
10
minutes
to
speak
to
a
manager.
I
spoke
with
L.
Perez
for
her
not
to
offer
anything,
but
an
apology
for
wasted
time
and
not
receiving
what
I
ordered.
I
asked
what
can
we
do
to
rectify
this
expecting
her
to
offer
my
corrected
order
but
offer
50
percent
of
my
bill
that
I’ll
get
in
2
to
3
business
days.
Not
happy
at
all
with
the
service.
And
won’t
uses
them
anymore
for
company
events.
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