5/5 Catherine N. 6 years ago on Google • 1 review
I
visited
Taiwan
for
the
first
time
since
my
family
moved
away
nearly
40
years
ago.
The
main
purpose
of
the
trip
was
to
understand
the
cultures
and
history.
It
was
planned
for
myself.
Since
I
had
no
previous
travel
experience
in
Taiwan,
once
I
found
Kevin
as
my
guide,
I
left
everything
for
him
to
arrange
with
some
overall
instructions.
The
planning
time
was
less
than
2
months
but
he
was
speedy.
There
was
plenty
of
time
to
come
up
with
a
preliminary
itinerary
for
review.
We
set
on
splitting
my
days
(total
10
days
with
travel
time)
between
Taipei
and
Tainan,
to
experience
the
modern
north
and
the
historical
south.
Along
the
way,
we
stopped
for
smaller
towns
and
other
excursions.
I
had
never
seen
Taipei,
it
was
a
very
exhilarating
experience.
I
like
the
high
mountains
and
visited
along
the
river
and
ocean.
In
Tainan,
there
was
even
more
to
stop
for,
the
gates,
walls
and
more
ocean.
At
the
end,
I
wanted
to
see
more
than
my
time
allowed;
it’s
because
I
took
my
time
to
savor
every
sight.
Everybody
talks
about
food
in
Taiwan.
Kevin
brought
me
to
many
TRULY
local
eateries
and
some
exquisite
restaurants.
The
overall
experience
was
very
positive.
I
saw
Taiwan
in
ways
I
never
had.
The
sad
part
was
leaning
it’s
no
longer
the
country
I
remembered
from
my
childhood.
My
family
homes
were
gone
and
my
father’s
office
is
now
an
organic
farm.
Kevin’s
attributes
are:
-
Customer
Service:
World
class.
Kevin
took
the
time
to
understand
my
needs,
which
as
vague,
and
treats
me
as
VIP.
It
did
not
seem
forced.
-
On
Time:
Kevin
is
precision
on
timing.
Never
ones
I
waited
around
for
something
to
happen.
He
knows
how
to
stay
on
schedule.
-
Cost
Effectiveness:
He
is
considerate
for
all
customers.
He
proposed
options
to
save
money
on
every
expect
of
the
spending.
For
example:
suggestions
on
accommodations,
transportations
(rail
services
vs.
taxi
or
rental
vs.
Uber),
and
restaurant
choices,
etc.
There
is
always
more
then
one
option.
-
Knowledge:
Kevin
knows
Taiwan
like
the
back
of
his
hand.
His
historical
insight
is
remarkable.
I
don’t
believe
there
any
questions
missed.
He
knows
every
back
road
and
alleyways
to
take
in
order
to
avoid
traffic
and
show
me
the
less
traveled
local
scenes.
-
Professionalism:
His
conduct
is
respectful.
-
Language:
He
speaks
fluent
English,
Mandarin
and
local
Taiwanese.
We
spoke
in
English
and
using
the
100
Mandarin
words
I
knew.
No
one
is
perfect.
If
I
have
to
pick
on
something,
that
would
be
he
eats
quite
fast
in
comparison
to
westerners.
But
I
noticed
most
Taiwanese
eat
fast.
I
would
hire
Kevin
again
for
any
return
trips,
and
those
he
guides
in
the
vicinity.
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