(Translated by Google) Thanks again to EVA CHANG Ximendian for calmly assisting me in handling the lost Cartier ring! Thanks reason 1. Tell me that each ring of Cartier has an independent number, they will notify the counter in Taiwan, if it is found, it is easy to retrieve it! 2. Eva said that the customers who called her after the loss usually found the ring. This sentence comforted the owner's heart. As a result, my ring was found really quickly. It was amazing! 3. In the process of filing at the police station, Eva also told me what information to provide to the police station, so I won't be in a hurry! 4. Cartier Eva's professional and enthusiastic service attitude is affirmed and moved! Thank you Cartier, thank you Eva, the mood of losing and recovering is really good! (Original) 感謝再感謝西門店EVA CHANG冷靜協助本人卡地亞戒指遺失之處理步驟！ 感謝原因 1、告知本人卡地亞每個戒指都有獨立編號，他們會通知台灣的櫃位，如果發現容易找回！ 2、Eva說通常遺失後打電話給她的客人，後來都有找到戒指，這句話很安慰失主的心，結果我的戒指真的很快就找到，太神奇了！ 3、在警局備案的過程，Eva也告訴我要提供什麼資料給警局，不會讓我手忙腳亂！ 4、卡地亞Eva專業熱誠的服務態度讓人肯定與感動！ 謝謝卡地亞，謝謝Eva，失而復得的心情果然很好！

(Translated by Google) Because the minimum is only 1 star, otherwise I don’t want to give it half a star The attitude of the service staff was completely sorry for the Cartier brand, and completely ignored the customers. They even talked loudly when they first entered the door, almost thinking that they were in the vegetable market. Other staff would rather be in a daze or feel frustrated than asking about the service (Original) 因為最低只能1星，不然我半顆星都不想給 服務人員態度完全對不起Cartier 這個品牌，對客戶完全不理不睬，甚至在剛進門的地方就一直大聲講電話，差點以為在菜市場 其他人員寧可發呆或是摸東摸西也不願意開口詢問服務

(Translated by Google) Today, I went to pick a ring with my girlfriend. Because I didn't do my homework, I asked the clerk which styles are more often picked by young people. The clerk replied, "Some people choose it." After that, I chose two rings and asked the clerk for a price, and the clerk quoted the price. Afterwards, he said, "You should go back to the official website to see if there are any styles you like, and there are prices on them." I'm sorry, I don't know that I can't enter the physical store without doing my homework to ask. I should choose the style on the official website and then check out directly at your place. (Original) 今天跟女友去挑戒指，因為沒做功課所以問店員哪些是年輕人比較常挑的款式，店員回：「都有人挑啊。」，之後選了兩只戒指向店員詢價，店員報完價後說：「還是你們先回去看官網看有沒有喜歡的款式，上面也都有價錢。」 對不起，我不知道沒做功課不能進實體店面問，我應該在官網選好款式後再到你們那直接結帳的。

(Translated by Google) I wanted to see the ring that day. I wanted to say that the two rings on my hand were cleaned by the way, but the clerk looked impatient and said that he would have to wait for several hours and asked us to come back after the anniversary. I can understand that the anniversary celebrations are busy. If you want to check out now, will you have the same attitude? ! (Original) 那天本來想去看戒指，想說手上兩個戒指順便清潔，結果店員一臉不耐煩，推託說要等好幾個小時，要我們週年慶過後再來。 可以體諒週年慶比較忙碌，試問如果當下要結帳，也會是一樣態度嗎？！

今日走進店表示要看戒指，服務人員有給試戴，過程中零介紹，感覺想敷衍了事趕快打發我們走，感覺很差 隔壁Tiffany跟樓上IPRIMO好多了 綁馬尾且較年輕的小姐 加油

第一次走進精品櫃，本來只是想參考下對戒，但suphie姐姐服務非常好，卡地亞的對戒也真的讓我非常喜歡，這邊推推👍

(Translated by Google) The clerk's response is very polite. If you are lucky, there are also clerk who can speak Japanese. (Original) 店員さんの対応はとても丁寧。運が良ければ、日本語を話せる店員さんもいます。

(Translated by Google) I have visited several brands in order to choose wedding rings. Your store is also one of the pocket lists. I walked into the store today and said that I wanted to see the rings. I picked a few to try on. Hurry up and send us away. Maybe the previous brands have introduced very detailed services. Your store is a big brand and you can buy it or not. There are no shortage of customers, so thank you. (Original) 為挑選結婚戒指已走訪了幾家品牌，貴店也是口袋名單之一，今日走進店表示要看戒指，挑了幾個要試戴，服務人員有給試戴，過程中零介紹，感覺想敷衍了事趕快打發我們走，或許是前面幾家的品牌都介紹的很詳細服務很好，貴店是大品牌要買不買都可以不缺客人，那就謝謝不敢恭維了。

(Translated by Google) The score for your brand goes straight down to B5 thank you I used to think that marriage must be based on your family's ring as an indicator But it seems that the service staff of your brand don't care that much about the customer Since there is no shortage of customers, don't bother~ (Original) 對貴品牌的分數直接下降到B5謝謝 曾經覺得結婚一定要以你們家的戒指為指標 但看來貴品牌的服務人員並沒有那麼在意顧客 既然不缺客戶那就不打擾了～

國際品牌的感覺，就是讓消費者難以接近，今日前往看鑽戒，沒有人理會就算了，詢問哪裡可以看，只簡單回覆，這裡。 我就傻傻的站著等待他們跟我介紹，其他消費者比我晚進來，手上有鑽戒，服務人員馬上服務，我手上只有提袋，卻沒有人理我，只能默默離開，心酸啊。

How wonderful it is 💫 Rick ,is ur best choice 🤵

非常愉快的購物體驗☺️Ketty的細心耐心介紹，覺得很舒服！選到適合自己的商品，真的非常開心！真心推薦可以找Ketty喔！

感謝EVa 的親切用心，服務精準抓住我的需求，為我們精挑細選婚戒，我會記得兩年後再來找EVA服務完成我的週年目標

第一次進珠寶點有點怕怕的，還好遇到超親切的銷售人員EVA 張，加上專業的解說，大推這位銷售人員^_^

整體購物體驗非常舒服，服務人員Vivian很熱情親切，購買婚戒的話可以找她，解說的非常詳細，大推

謝謝Eva的用心，自從認識卡地亞，就是您為我們服務，至今要結婚了，也是由您來為我們精挑細選婚戒及鑽戒，每次購買過程真是滿滿服務和貼心，對卡地亞有愛的人，真心推薦Eva，服務至您滿意！

之前已在心中鎖定Cartier做為婚戒，也設想著抽空就近在台中購買，沒想到週末到台南散心，馬上就被Vivian勸敗成功！Vivian熱情解說，不僅豐沛了我的珠寶相關知識，給人賓至如歸的溫暖感受，甚至還交流養狗知識ＸＤ試戴的每個戒指都好漂亮，但最後還是選了ＬＯＶＥ，感恩Cartier為我的愛情作見證，相信愛的螺絲會鎖超緊，幸福一世人＾＾

上週先去看了一下戒指， 是Ketty服務的⋯ 今天選定款式了😍 過程中和家人的互動也都很不錯， 如果有需要的可以找美麗的Ketty

Blair專業又耐心服務超好👍🏻 第一次來看的時候很耐心的介紹，而且不會給人急著想趕快賣出去的感覺，反而幫我們試算划算的價格，建議我們週年慶可以購入！也有主動加line 提醒我們週年慶的活動（在台北逛過兩家Cartier 101&A9 是完全沒有的體驗，而且台北的人潮多要等超久！） 不惜決定從新竹來台南找她買～！！ 謝謝Blair讓我們買對戒的過程很開心 非常推薦Blair💕

超喜歡VIVIAN 我是從外縣市來感受服務 讓我捨外縣市的週年慶活動 也想要跟她買 第二天帶朋友又來買第2套 我們對高冷服務都很感冒, 喜歡像VIVIAN溫暖 專業 親切 貼心 禮貌不矯情的態度

(Translated by Google) Traveling to Tainan just happened to be on the anniversary, and I entered the store with the mentality of having a look, and finally decided to buy under the detailed introduction of the receptionist (Ms. Vivian Chen). Vivian is not only friendly, but also very detailed explanations, and will make suggestions based on customer needs and budgets, and will not force sales . If you have to buy at this store, I highly recommend asking her for service! (Original) 到台南旅遊剛好碰上週年慶，抱著看看的心態進店，結果在接待人員(Vivian 陳小姐)的詳細介紹下決定購買。 Vivian不只態度親切，解說也非常詳細，且會依照客戶的需求及預算提出建議，不會強迫推銷 。如有到此店購買，非常推薦請她服務唷！

Cartier boy, Xmas sweet.

(Translated by Google) Just went to see the diamond ring with Mr. Very lucky to meet Ms. Vivian Chen Very enthusiastic and careful introduction ❤️ not forcing us at all Instead, we need to discuss and decide! I was lucky to meet Vivian when I bought a diamond ring for the first time! After I got home, I decided with my husband that I must support her. thanks vivian (Original) 剛剛跟先生一起去看鑽戒 很幸運遇到Vivian陳 小姐 非常熱心且細心的介紹❤️ 完全沒有逼著我們 反而要我們討論好在跟決定！ 第一次買鑽戒能遇到Vivian很幸運！ 回家後跟先生決定一定要支持她 謝謝vivian

(Translated by Google) Very good service, the product is very special (Original) 服務態度很好，產品很有特色

真的要推薦 Uni 服務真的很到位，任何小細節都讓我們很舒服也超專業，後來回台北101跟新光A9看，銷售人員都讓人不舒服，最後決定專程到台南找Uni買，真的不負如此車程奔波，挑選到心中完美的婚戒，滿滿的感動和幸福！

(Translated by Google) Went in September and October, the male waiter did not serve well 2 times At the time of entry, the male business had already judged the customer Relative to Hermes, the service, attitude, body movements, body language, line of sight, and speech sound are much different Visiting various brands and circles to find wedding rings, 25 (above) silver shops in Tainan City + 2 department stores (12 (above) counters/boutiques) + Taipei Zhongxiao Xinyi Circle Department Store + arcade stores, continuing to visit (Original) 9月和10月去，男服務員2次都沒有很好的服務 在走入門時，男業務已論斷客人 相對對面的愛馬仕，服務、態度、肢體動作、肢體語言、視線、講話聲線差超級多 走訪各牌各界尋找婚戒，臺南市25家(以上)銀樓+2家百貨(12(以上)專櫃/精品)+臺北忠孝信義圈百貨+騎樓店面，持續走訪中

(Translated by Google) At the time of reception, the public relations sister did not dress according to my dress and distinguished the customer group. The process of inquiring about the product will provide consumers with words to describe the style that may be needed, and will not recall whether you will buy. Choose the level of service. Personally will help you wear the ring In the VIP room, we will also remind you of professional information such as product maintenance again Finally, handed her personal line card. If you have any questions at any time, you can line her. The overall feeling is tailor-made for you. Although the budget is not enough, there is no purchase and no patience, kind and polite, but it leaves a good impression on Cartier. (Original) 公關妹妹接待時 當下並沒有依我的穿著打扮 進而辨別分類客群 詢問商品過程 會提供消費者言語形容 可能需要的款式 並不會憶測您是否會購買的行爲 選擇服務的等級 親自會幫您佩戴戒指 在VIP室時也會再次提醒商品保養等專業資訊等 最後遞上她個人的line名片 隨時有任何問題可以line她 整體感覺為您量身訂作 雖然後面預算不夠沒有購買 也沒因此無耐心 親切有禮 但對卡地亞留下了良好的印象

(Translated by Google) I bought a new watch on 9/4 at the counter a week ago. Today, I visited Shin Kong Mitsukoshi and took it out to wear. When I arrived at Shin Kong Mitsukoshi, I found that the mechanical watch stopped because it was not worn. It could have been adjusted by itself, but it was due to the entrance of the department store. That is to say, Katia is a new watch. The first time I use it, I have to trouble the cabinet sister to help. Although the cabinet sister’s tone is not bad, she questioned whether she did not teach how to use it when she bought it. Did I buy it for the counter? I answer, otherwise, don’t you buy it from other places on the counter? She just replied that the new watch should not be available elsewhere! But the old watch is not necessarily! I don’t think all Taiwan provides after-sales service? Can’t you bring it back if I bought it from you? If you need to charge a fee, you can suspect that the customer is uncomfortable buying parallel imports. Although the tone is not bad! (Original) 一個星期前在專櫃買了9/4號才開賣的新錶、今日逛新光三越把它拿出來戴、到了新光三越發現機械錶因爲沒戴而停走、本可自行調整但因百貨入口處即是卡蒂亞又是新錶、第一次使用 便麻煩櫃姐幫忙、櫃姐口氣雖沒有不好、但是卻質疑買的時候沒有教使用方式嗎？我是否為櫃上買的！我回答不然不在櫃上買其他地方買的到嗎？她才回答也是啦、新錶別的地方應該買不到！但是舊錶就不一定！我覺得不是全台灣都提供售後服務嗎？不是跟妳買的就不能拿來嗎？如需費用收取即可懷疑客戶是買水貨讓人不舒服。雖然口氣沒有不好！