1/5 Karen 3 years ago on Google
(Translated
by
Google)
Tainan
Super
B&B
The
title
is
so
direct
Booked
the
Tainan
Anping
B&B-Dabing's
Home
4
days
ago
On
the
day
of
12/19,
call
to
inquire
before
moving
in
A
lady
who
picked
up
said
that
there
is
no
room
and
did
not
see
our
order
I
asked
her
to
check
it
carefully,
because
we
do
have
a
payment
and
we
booked
it
with
Hotels.com
🤷♀️=The
home
of
pie
Then
🤷♀️
she
replied:
Oh~
I
found
it!
But
I
didn't
see
it,
so
there
is
no
room!
I
just
said
what
should
I
do
now?
🤷♀️:
You
can
only
unsubscribe
I
asked
dumbfounded:
Isn't
this
your
fault?
And
you
want
us
to
find
a
room
temporarily
on
Saturday?
🤷♀️:
We
have
very
few
Hotel.com
orders,
or
cancel
it,
or
else,
I
will
clean
up
my
house
for
you
Anyway,
after
talking
for
a
long
time,
the
girl’s
attitude
was
very
bad
and
she
didn’t
say
a
word
of
apology,
but
kept
skipping
those
words.
Passing
friends
think
we
should
go
to
the
homestay
first,
otherwise
we
don’t
know
where
to
live
After
I
arrived,
it
was
the
owner
of
the
hotel.
I
was
so
angry
that
I
didn’t
want
to
get
off
the
bus.
My
friend
complained
to
the
owner
about
the
attitude
of
the
waitress.
It
seemed
that
it
was
his
daughter.
The
owner
just
replied:
This
is
how
young
people
are~
Later,
we
did
not
visit
his
house,
because
he
said
that
he
could
not
give
us
the
key,
and
he
had
to
call
them
to
open
the
door
to
get
in
and
out.
This
part
was
understandable.
After
all,
it
was
the
residence,
but
he
also
said
that
there
is
no
water
heater...
You
don’t
even
have
to
look
at
it.
Those
days
are
considered
cold
in
Tainan.
Should
we
take
a
cold
shower?
all
in
all
Bad
service
attitude
Hotels.com
also
didn't
want
to
deal
with
it,
because
the
platform
said
that
when
the
booking
was
made,
it
received
a
confirmation
from
the
homestay.
The
problem
at
the
homestay
was
really
big.
They
also
told
the
platform
that
they
had
helped
us
prepare,
but
we
would
not
stay..
...
Live
in
your
house!
Not
to
prepare
other
rooms
(Original)
台南超爛民宿
標題就是那麼直接
早在4天前訂了台南安平民宿-大餅的家
12/19當天要入住前打電話去詢問
接起來的一位小姐說沒房間了,也沒看到我們的訂單
我請她好好查一下,因為我們確實有付款,用Hotels.com
訂的
🤷♀️=大餅的家
然後🤷♀️她就回:歐~查到了!但我沒看到,所以沒房間了!
我就說那現在怎麼辦?
🤷♀️:你們只能退訂了
我當下傻眼的問:這不是妳的疏失嗎?而且星期六要我們臨時找房間?
🤷♀️:我們本來就很少Hotel.com的訂單,要嘛取消,要嘛,我清理我家給你們住
反正談論了很久,女生態度十分惡劣一句道歉也沒說,反而一直跳針那幾句話
通行的友人覺得那我們就先去民宿看看,不然也不知道住哪
到了之後是民宿主人本人,我氣到不想下車,通行友人跟民宿主人抱怨了一下女服務生的態度,好像就是他女兒,民宿主人只是回:年輕人就是這樣啦~
後來我們也沒去看他家,因為他說不能給我們鑰匙,要進出都要打給他們開門,這部分還理解,畢竟是住家,但他還說,沒熱水器....這部分我就連看都不用看了吧,那幾天台南算冷的,難道要我們洗冷水澡?
總而言之
服務態度有夠惡劣
Hotels.com
也不想處理,因為平台是說當下訂的時候是有收到民宿那邊的確認,民宿那邊問題真的很大,還跟平台說他們有幫我們準備,是我們不住.....
住你家欸!不是準備別的其他房間
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