1/5 Chien-Min C. 3 years ago on Google
(Translated
by
Google)
I
went
to
take
the
carousel
(two
adults
and
two
children)
on
the
night
of
10/9.
The
staff
was
very
perfunctory.
When
I
went
in,
I
only
asked
if
my
parents
accompanied
me.
My
answer
was
that
adults
could
not
ride
the
wooden
horse,
only
children
could
ride.
.
At
first
I
thought
it
was
because
the
child
was
too
young
(4
years
old)
that
an
adult
had
to
stand
next
to
protect
it.
Later,
the
staff
said
that
it
was
because
I
answered
to
be
accompanied
at
first,
but
the
staff
did
not
say
that
“accompaniment”
means
that
the
adult
cannot
sit.
I
thought
Accompanying
means
that
adults
should
also
go
in
and
sit.
In
addition,
we
selected
Trojan
horses
that
did
not
move
up
and
down
at
first,
and
the
staff
did
not
remind
them
at
all.
Afterwards,
he
only
said
that
Trojan
horses
with
pillars
would
go
up
and
down
at
first,
but
only
half
of
the
story,
without
saying
that
some
Trojan
horses
would
not
move.
Obviously,
only
our
group
of
guests
were
on
board
at
the
scene,
and
the
staff
were
unwilling
to
explain
clearly,
and
the
rules
were
not
clearly
written
on
the
on-site
sign.
The
staff
kept
a
straight
face
from
beginning
to
end
without
a
smile,
and
felt
that
Miramar’s
service
quality
and
instructions
were
very
poor!
(Original)
10/9晚上去搭乘旋轉木馬(兩個大人和兩個小孩)，工作人員服務很敷衍，進去時只問了一句父母陪同嗎，我回答是，結果上去後大人不能坐木馬，只有小孩可以坐。我一開始以為是小孩太小(4歲)必須大人站在旁邊保護，結果後來工作人員才說是因為我一開始回答陪同，但工作人員根本沒說明“陪同”是指大人不能坐，我以為陪同是指大人也要進去坐。
另外我們一開始選到不會上下移動的木馬，工作人員也完全沒有提醒，事後只說他一開始有說有柱子的木馬會上下，但話只講一半，沒說有些木馬不會動。明明現場就只有我們一組客人在搭乘，工作人員也不願意說明清楚，現場告示牌也沒有寫清楚規則。
工作人員從頭到尾都板著一張臉沒有笑容，感覺美麗華的服務品質和說明非常差！
