Anniversary, it was a terrible consumer experience. Vaguely conveying important information such as functions, requirements, prices... and just blindly stuffing the products into the customer's shopping cart made me never want to go to your physical counter to make purchases again. Whether you are a salesperson or a salesperson, you must not behave like a beggar, let alone treat consumers as idiots. If a physical store provided such a service, it would have no value in existence. I hope the supervisor will take this comment seriously. I know it's not necessarily the fault of the counter staff, nor the responsibility of the sales supervisor, but the reasons for this poor sales behavior should still be found. I gave two stars because Pinmu Declaration’s products are really good, and I hope the sales details can have the same quality.

Taking advantage of Mother's Day, the department store had a buy of 3,000 and get 300 free. There was also a 200 free on the counter. I stocked up on leg cream, bought a facial mask and a lip mask, and gave away a facial mask set and a shopping bag for travel. The lady's service attitude was very good. Very kind.

Standards for giving gifts vary. Some are generous and some are stingy. I was told that the previous clerk would check the records to see if they had given gifts to duplicates. I was also asked which clerk it was... I was really dumbfounded. How could I have known? Customers as employees?

The service attitude is really indifferent. I will not buy from this counter again. At the time of the anniversary celebration, around five o'clock in the evening, there were four counter staff at the counter and three counter ladies chatting. Only the male clerk at the cashier greeted him. Later, he made eye contact with the counter lady, but he had no intention of saying hello. 🤦‍♀️Later, a counter lady stopped chatting and came over to introduce their products.

This is the first time I met a counter girl who has such a problem with her understanding. Forget it, I wrote the wrong address for the item I needed. I called the counter and explained that I had to check it before I called back. I mispronounced my name and phone number three times, which was really problematic. When I asked what time of day I could pick up the phone, I said afternoon, but it turned out that it was evening. After two calls, I was really dumbfounded that the call came after 10 o'clock, so why bother asking me? ?

I asked the counter lady if she had any clay doll facial masks, and she directly replied that they were out of stock. It’s understandable because the anniversary sales are very good, but when I asked other counters if they had the goods, they were told that they didn’t have them in Taiwan. They started to be out of stock before the anniversary, and they didn’t even check. Because I ran out of facial masks, I went directly to the Zhanqian store to inquire about it that day. The clerk said that the supply was sufficient and the supply was stable. What does this mean? If you don’t want to sell, you can just say it. There is no need to deceive consumers.

Ordered weeks ago and over the counter But the time has exceeded the estimated arrival time stated when ordering. I haven’t received the arrival notification text message for a long time. After asking at the counter, it has already been a long time coming🙄 I’m so dumbfounded There are discounts and free shipping when purchasing online, and you can even request a trial package. When picking up the goods, I asked the clerk at the counter for a trial package, but the clerk looked very impatient. The attitude is so bad. Why do you have to buy it over the counter?

(Translated by Google) Don’t rely on the cabinet to experience if you don’t buy things, because the cabinet sister will change her face. Smelly face. (Original) 不買東西的就不要靠櫃體驗，因為櫃姐會變臉。變臭臉。

Originally... I just bought a lotion, but now I just bought something with a smaller capacity. As a result, I remember that it was like the two counter ladies were like this. During the process, they just kept selling aggressively. Her mother was in a very bad mood, except for the curse words. I can only say that it is really undesirable to go out like this. It seems that I don’t even have a heart.

The counter lady was missing for more than half an hour, and all the customers were waiting at the counter to try it out with themselves. I asked the service desk staff if the counter staff was not there all the time? The service desk called the store and asked the store to inform the counter girl to come back. When the counter girl came back, she just said, "I just went to replenish the goods. What do you want?" We said what products we wanted, and then we checked out, without any introduction or explanation, just hastily. Check out

(Translated by Google) The attitude is too bad. As a member, if you don’t want to buy a product portfolio, just say goodbye and hang up the phone. ^_^ Self-smashing signs, bad staff training (Original) 態度超差 身為會員問個產品組合沒有要買 就直接說拜拜掛電話^_^ 自砸招牌 員工訓練有夠爛

(Translated by Google) I waited for 30 minutes but I couldn't wait for anyone. I don't even want to give it a star. (Original) 等了30分鐘等不到人 一顆星都不想給 扯爆

(Translated by Google) Weiwei is very patient ~ great shopping experience (Original) 威威很有耐心～很棒的購物體驗

Even if I repeatedly remind the counter girl to remember to help members accumulate points when purchasing, the counter girl still misses it. A month later, I went back to the counter to ask, and the counter sister asked if I didn't call them at that time. After clarifying the situation, the counter sister said that she would go through the process of re-registering the points now. Well, you're welcome👌