(Translated by Google) The customer service level is a gag w I don't have any cushion words, and I wonder if I'm an amateur who doesn't know reception manners. It was frustrating, but it was stronger than being stunned. I can't help it because it's not nearby, but if possible, I don't want to come to the store. I don't know if the respondent just happened to be wrong. Petite middle-aged women are super lost! (Original) 接客レベルがギャグですねw クッション言葉もないし、応接マナー身についてない素人なのかな？ イラつくけど、呆れる方が強かったですね。 近くにないから仕方ないけど、出来れば来たくない店舗。 たまたま対応者がハズレだったのかも知れないけど。 小柄な中年女性は超ハズレ！

(Translated by Google) Bad service and it's been a long time, the bad thing that it's a foreigner in a gross way, everyone communicates and starts to stop attending the place. I myself canceled my plan in this operator for more than 10 years just because of the employees' lack of education. (Original) Péssimo atendimento e isso faz tempo o ruim que se trata um estrangeiro de forma grossa todos se comunica e passa a deixar de frequenta r o lugar .Eu mesma cancelei meu plano nessa operadora de mais de 10 anos só pela falta de educação dos funcionários .

近所だから、できればここですませたいのに、クチコミみると、以前行った時の最低な店員まだいるっぽいから絶対いかない。 店長さん 早く辞めさせてくださいよ。

(Translated by Google) I wonder if I'm the one who looks like the customer is in a bad mood and talks like it's troublesome? I go there every time because it's close. I don't want to go if possible (Original) 接客が悪い機嫌が悪そうな顔して喋り方もめんどくさそうに言ってくる自分なんかしたのかな？近いから毎回行ってるけど 出来たら行きたくない

I went there once with my friend to help her to change the adress and seems like they are not receptive with foreigners, I didn’t like the way they treat you in this store. Au its better .

I been here 4 times and i have great experience. I am going there as a translator for my friend that have troubled in japanese. They have very good attitude toward customer even though we are a foreigner. They listen and answer all of our question even though we take a lot of time and ask a lot (AND NEVER try to hurry me up). It is so recommended Softbank Shop

Staff is very friendly

Fast

(Translated by Google) It's a small store, but you don't have to wait long to respond. (Original) 小さな店舗ですが長い間待つことなく対応してくれ同じことを何度聞いても嫌な顔もせず、、、いつも感じ良いテンポであってください

(Translated by Google) Last week, I went to ask because the charge was too high because I charged too much, but a male clerk checked it and I was relieved to know the cause and it was a polite customer service. (Original) 先週ぺいぺいのチャージをしすぎて料金がたかくなったので聞きに行ったのですが、店員の男性の方が調べてくださり、原因がわかって安心したのと丁寧な接客でした。

(Translated by Google) It was beautiful and the service was good (Original) 綺麗で対応もよかったですよ

(Translated by Google) I think it was good that I was guided carefully. (Original) 丁寧に案内してくれたので私は良かったと思います。

平日に行って使わなくなったスマホ引き取るだけなのに予約でいっぱい、用事があったので夕方はどうかと聞いたらそれも遮って夕方もいっぱい、どうしようか悩んでるとこちらを放り出して別のご高齢のお客様の対応。それにも時間がかかる。 下取りとかじゃなくてただ引き取って貰うだけでこんなに時間がかかると思ってなかった私にも非があるが、それなら引取にも予約が必要であるとか、電話での事前相談とか案内があっても良かったような気がする。 仕方が無いので後日にしようと、どのくらい先まで予約が取れるのか聞いてみたら3月がわからないとのこと。 2月あと数日で終わるんですが？ 結局無駄足で終わった。どこか他で引き取ってくださるところを探します。ありがとうございました。

不親切、言葉遣いわるい、 もう行かない！最悪な店。 とくにメガネかけた30代から40代の男店員最悪！

無愛想で態度が悪い上に予約して行ったのに待たされた。 最悪です