Roach infested upon move-in. Bell Management doesn’t care and won’t compensate. On the night of October 20th when moving in, I counted 15 roaches in our kitchen alone within just a minute of walking around. We then walked into the bedrooms and found multiple roaches in both of our bedrooms, as well as in my bathtub drain. A roach fell right onto my fingers when I opened the door to the patio. We took all our luggage out of the apartment and I did a thorough wipe down of each of my hung shirts before re-packing them and leaving.  We also cancelled our furniture shipment for that next day. The next day first thing in the morning we called up Bell to have our place exterminated. After many phone calls later and persistence, Bell had pest control come Tuesday and Friday. I was contemplating not moving into this unit all together. However, on Saturday, October 28th after the second spraying, we checked out the place and it seemed okay enough to move in. Despite it looking like a roach massacre in our apartment, no more than a few were still alive. However when I opened my bathroom cabinet to start putting in toiletries, a roach crawled out. I decided to clean out the cabinet before putting in my toiletries, and the paper towel was filled with roach poop- tons of black specs. And to think I almost put my contact case and toothbrush in this drawer- yuck. Later on I noticed that some of the kitchen cabinets were the same way- I sanitized and my paper towels were covered with roach poop and dead roaches.  This unit was not move in ready. Although it was a terrible first impression of living here, I was willing to completely let it go because it was handled. I just asked that Bell Management abided by the lease and took those 8 days of us not living there off the lease so we didn’t have to pay for those days. It is clearly stated in the lease agreement that rent shall be abated if you cannot live in your unit due to a roach infestation, so I thought it was a no-brainer that they would do this for us. We shouldn’t even have had to ask them to do this. They got back to us, refusing to compensate and stated the reason being is that they handled the problem in a timely manner and need to practice fair housing. It is aggravating that Bell is trying to screw us over and is denying the issue. I am now filing a lawsuit against Bell for breach of contract and withholding our money.

I’ve lived here for almost 2 years and you can’t beat the location or the price. We walk everywhere! There’s so much to do in the area. Also, we love the leasing office staff- Rita, Maggie, Simone, Xavier and Austin have all helped us tremendously with upgrading units and our move recently. They are so welcoming and super helpful. The newly renovated units are so modern and beautiful. We’ve loved Bell Channelside for years and plan to stay for several more :)

We toured many apartments in the Tampa area yesterday. When we arrived at your property we were immediately greeted by Austin and although we were early for our appointment, he told us no problem I can assist you now. He listened to our requirements and made helpful suggestions. The tour really highlighted the many unique amenities offered to those who choose to call your property home. Austin was avaiable after hours to work me through the application process.☺

Recognition is one of my favorite Acknowledging individuals that stands out in the professional world 1. Rita soft-spoken rest assured that the matter will be handled 2. Austin Active listener and always looking for a way to better the property quality 3. Xavier Young very eager to learn from his coworkers Oh how can I forget Jeff I truly believe you've missed your calling you should've been a comedian Great at his technical skills if something isn't fixed before he leaves your unit it's beyond his control represents the maintenance team very well I just wanted to take time out to let others know as well as yourself I admire what you're doing. remember that it's the irritants in the oysters 🦪 that makes the pearl. guys it is a pleasure to take time out to acknowledge the shine that you all send out on the property continue to shine the bell Channelside shine Sandra M

I’ve been living here for 1.5 years. Overall this is a decent apartment building. Location and management team are very nice. However, there are some issues worth pointing out: - recently there’s been an increase in dog waste in the stairs and near the entrance. Despite constant emails from the management promising 25$ fines there’s no change - things seem to be getting even worse. Management should install cameras at the entrance and in the stairwells and make the fine at least 250$ - the building is pretty old, and the amenities don’t seem to correlate with the high price mark. Pool is not heated and is almost always in the shadow, so it’s possible to swim only in the summer. Gym is small and some equipment is pretty old. It took several months to repair one of the machines. In general, this is a decent place, but it’s not fully worth the money they’re asking for it.

I just want to acknowledge Jeff of maintenance for resolving my issues with my stopped up sink, a/c and replacement bulb all being resolved in the same day. His professional and impromptu was nothing but excellent ! My issue resolved within 24 hours of submitting my maintenance request! Thanks again Jeff… Keep up the great work

Live here 2 years and Austin just came a few months but my boyfriend and I always get the best help from him. You can ask him for anything and he is the best!! We love him and he deserves to best compliments!! Thank you for being here for us!!!

Moved in to our unit last week and it is amazing! We toured with Austin before and he made us feel so comfortable. He sold us on the larger two bedroom unit by the pool. He has been the best throughout this whole experience. Thank you for everything you do for us here! Can’t wait to explore the channelside area and the trolley.